Message Waiting - NEC SL1000 Features And Specifications Manual

ISSUE 1.0
Description
An extension user can leave a Message Waiting indication at a busy or unanswered extension
requesting a return call. The indication is a flashing MW lamp at the called extension and a steadily lit
MW lamp on the calling extension. Answering the Message Waiting automatically calls the extension
which left the indication. Message Waiting ensures that a user does not have to recall an unanswered
extension. It also ensures that a user does not miss calls when their extension is busy or unattended.
Additionally, Message Waiting lets extension users:
• View and selectively answer messages left at their extension (display multiline terminal only)
• Cancel all messages left at their extension
• Cancel messages they left at other extensions
An extension user can leave Messages Waiting at any number of extensions. Also, any number of
extensions can leave a Message Waiting at the same extension. A periodic VRS announcement may
remind users that they have Messages Waiting.
Conditions
• Reminder messages require a DSP daughter board for VRS messages.
• When a user responds to a Message Waiting, the system does not cancel the Message Waiting indi-
cation if the called party uses Handsfree Answerback. The system cancels the indication only if the
called party lifts the handset or presses Speaker.
• With the Hotel/Motel set up, an employee with a multiline terminal can send a Message Waiting to a
room telephone if allowed in system programming.
• A Message Waiting key simplifies this feature operation.
• Telephone-to-telephone Message Waiting works when the voice mail is installed.
• The MW (Message Waiting) LED may be used to indicate voice mail messages if no extension num-
ber is assigned to the voice mail key in system programming.
• If both Voice Mail Message and Message Wait indication is set, the color set for Message Wait over-
rides the color used for Voice Mail Message indication.
Default Settings
Enabled
System Availability
Terminals
All Terminals
Required Component(s)
None
Related Features
Handsfree Answerback/Forced Intercom Ringing
Hotel/Motel
Programmable Function Keys
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Features and Specifications Manual

Message Waiting

SL1000
M
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