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SPECTANO 100 User Manual
11
Troubleshooting
11.1
USB connection and/or power supply is missing
11.2
Lost communication
11.3
11.3
11.3
M
Measuring small capacitances – increased noise level
62
If the status bar displays the status Not connected
Analyzer Suite does not communicate with the SPECTANO 100 device.
In this case, check whether:
• the USB cable is connected both to SPECTANO 100 and to the computer.
• the power supply is connected to SPECTANO 100.
• SPECTANO 100 is switch on.
After the power supply and the USB cable are connected and SPECTANO 100
is switched on, the SPECTANO 100 status in the status bar will change to
Device connected
The loss of power supply can cause loss of communication between
SPECTANO 100 and the computer. In this case the status bar displays the
he computer. In this case the sta
status Not connected
d
Also other events like computer shut down or sleep modus can cause loss of the
s like comp
omputer shut down or slee
communication.
n. n.
Note: Data loss during measurement is possible if the communication between
a loss during measurement is po
during measureme
SPECTANO 100 and the computer is lost.
100 and the computer is lo
and the comput
TANO 100
In this case:
his case:
Ensure that the power man
Ensure that the power manager settings of your computer matches the
nsure that the powe
mea
measurement settings so
measurement settings so that the computer does not shut down or gets into
the sleep modus durin
the sleep modus during measurement. Depending on the frequency range
e sleep mod
and the
and the measurem
and the measurement sequence settings, a measurement can take hours or
even day
even days.
even days.
After the com
After the communication has been lost, check whether:
Aft
• the po
• the power supply is correctly connected to SPECTANO 100.
• SP
• SPECTANO 100 is switched on.
After
After the power supply and the USB cable are connected and SPECTANO 100
is
is switched on, the SPECTANO 100 status in the status bar will change to
Device connected
If measuring of dielectric materials with a low capacitance shows an increased
noise level, check whether the guard and the ground in your measurement
system are separated. Separate the guard and the ground, if applicable. Shield
the test cell and the test system and ensure that the cabling is also shielded.
e connected and
s in the status bar will change to
e status bar will ch
.
can caus
use loss of communicatio
e loss of commu
uter. In this case t
.
.
uter shut down
.
g
, then SPECTANO
PECTANO
device.
00 and to the computer.
the compute
0
10 .
100
nected and SPECTANO 10
SPECTA
AN
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