Response Codes - Westpac EFTPOS Connect User Manual

9.2 Response Codes.

Code Display
01
APPROVED
08 APPROVED
With signature
Y1
APPROVED
Y3 APPROVED
01 CALL FOR AUTH
02
CALL FOR AUTH
03 INVALID PPID
04 CONTACT CARD ISSUER
05
CANNOT PAY
06
CANNOT PAY
08 APPROVED PENDING SIGNATURE
12 TRANSACTION INVALID
13 CANNOT PAY
Cause/Action
• The transaction has been approved.
• The transaction has been approved
if the signature is correct.
• The transaction has been approved.
• The transaction has been approved.
• Unable to get electronic authorisation.
• Unable to get electronic authorisation.
• Contact the Merchant Helpdesk.
• Ask for another form of payment.
• Tell the customer to contact their
card issuer.
• Ask for another form of payment.
• Tell the customer to contact their
card issuer.
• Ask for another form of payment.
• Tell the customer to contact their
card issuer.
• The transaction is approved
if the signature is correct.
• The customer should now sign
the receipt.
• Retry the transaction selecting
a different account.
• If the transaction is declined again,
ask for another form of payment.
• Tell the customer to contact their
card issuer.
• Ask for another form of payment.
• Tell the customer to contact their
card issuer.
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