Table of Contents
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Code
Display
55
PIN INVALID
56
CONTACT CARD ISSUER
58
INVALID TRANSACTION
59
CANNOT PAY
61
CANNOT PAY
62
CANNOT PAY
65
CANNOT PAY
75
CANNOT PAY
90
PLEASE RETRY
Cause/Action
•
The customer has entered the wrong
PIN.
•
Retry the transaction with the correct
PIN.
•
Ask for another form of payment.
•
Tell the customer to contact their
card issuer.
•
Ask for another form of payment.
•
Tell the customer to contact their
card issuer.
•
Ask for another form of payment.
•
Tell the customer to contact their
card issuer.
•
Ask for another form of payment.
•
Tell the customer to contact their
card issuer.
•
Ask for another form of payment.
•
Tell the customer to contact their
card issuer.
•
Ask for another form of payment.
•
Tell the customer to contact their
card issuer.
•
Retry the transaction.
•
If the transaction is declined again,
ask for another form of payment.
•
Tell the customer to contact their
card issuer.
•
Retry the transaction.
•
If the transaction is declined again,
ask for another form of payment.
•
Tell the customer to contact their
card issuer.
97
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