How To Process A Refund Transaction Using Pin Or Signature - Westpac EFTPOS Connect User Manual

6.4.1 How to Process a Refund Transaction using PIN
or Signature.
Standalone terminal: refund transactions are only performed by selecting the option from
the main menu.
Keep in mind that this transaction type is password protected for risk/security purposes.
Terminal Screen
HH:MM
DD/MM/YYYY
MENU
1. Transaction
2. Print
3. Batch
(Settlement)
4. Terminal
(Other functions)
TRANSACTION
1. Sale >
2. Cash out >
3. Refund >
4. Pre-auth >
5. Completion >
6. MOTO >
Next Step
A 'Refund' transaction can only be started from the merchant
main menu.
To access the menu, press the 'menu' key
Select [1. Transaction] to access the Cash Out menu.
Select [3. Refund].
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