Westpac EFTPOS Connect User Manual page 102

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Code
Display
TQ
CARD EXPIRED
TT
BATCH FULL
TX
UNABLE TO
PROCESS
X1
DECLINED
COMMUNICATION
ERROR
X2
DECLINED
BLUETOOTH
ERROR
X3
POS
NOT
CONNECTED
X4
DECLINED
SYSTEM ERROR
102
Description/Printed Text
Presented card details
contain invalid Expiry Date
CARD EXPIRED
SAF Batch full. terminal
unable to accept further
transactions
BATCH FULL
Terminal unable to send
Reversal
UNABLE TO PROCESS
Unable to connect
COMMUNICATION ERROR
Unable to connect
to Bluetooth
BLUETOOTH ERROR
Unable to connect
to the POS
COMMUNICATION ERROR
STAN Error
SYSTEM ERROR
Cause/Action
Ask for another form
of payment.
Tell the cardholder to
contact the card issuer.
A settlement must be
performed once in
a 24-hour period.
Perform a settlement
and contact the Merchant
Helpdesk if the problem
persists.
Retry the transaction
Contact Linkly Support
if the problem persists.
Retry the transaction.
Contact Linkly Support
if the problem persists.
Contact the Merchant
Helpdesk if the problem
persists.
Restart the terminal.
Retry the transaction.
Retry the transaction.
Contact Linkly Support
if the problem persists.
Restart the terminal.
Retry the transaction.
Contact Linkly Support
if the problem persists.

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