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3.0 Procedures.
3.1
Conducting contactless transactions.
The EFTPOS Connect terminal supports contactless transactions.
The contactless reader is located at the top of the terminal display.
Instructions:
1. When the contactless card reader
is activated, the 'Landing Zone' icon
will appear on the touchscreen.
The first LED status will light up.
This is a prompt for the customer
to present their contactless card.
2. Make sure your customer holds their
card or contactless payment-enabled
device (e.g. phone, smart watch,
wristband, etc.) over the contactless
Landing Zone icon until all four bars
light up and the terminal emits an
audible 'beep'. This will usually take
just a few seconds.
3.2 Inserting a Chip Card.
The EFTPOS Connect terminal is also equipped with a chip card reader to support credit
or debit card transactions.
The chip card reader is located at the front of the terminal below the keypad.
Instructions:
1. When a card is inserted, it should
remain visible to the customer.
2. Insert the card with the chip facing
up, as indicated by the icon on the
insertion point of the reader slot.
3. Leave the card in place while
the transaction is being processed.
4. Remove the card when prompted
by the terminal.
15
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