Table Of Contents - Westpac EFTPOS Connect User Manual

CONTENTS
1.0 Introducing the EFTPOS Connect terminal. ............................................................................ 5
What this guide will cover. ...............................................................................................................................5
Your terminal's features. ...................................................................................................................................5
1.1 Your responsibility for equipment and materials provided. .....................................................5
1.2 Cancellation of facility. .........................................................................................................................6
1.3 Damaged, lost, or stolen equipment. ...............................................................................................6
1.4 Merchant receipts. .................................................................................................................................6
1.5 EFTPOS stationery. ................................................................................................................................6
Ordering EFTPOS stationery online. ...........................................................................................................6
Ordering EFTPOS stationery by phone. ....................................................................................................7
2.0 Setup and Configuration. ............................................................................................................ 7
2.1 Using the touchscreen. .........................................................................................................................8
2.2 Using the keypad. ..................................................................................................................................8
2.3 Powering up. ............................................................................................................................................8
Connecting the base station to power. ......................................................................................................8
2.4 Turning your terminal on and off manually. ...................................................................................9
2.5 Loading the receipt roll. .......................................................................................................................9
2.6 Getting started. ....................................................................................................................................10
Communication type. .......................................................................................................................................10
2.7 Terminal setup and configuration. ................................................................................................... 11
2.8 Pairing the terminal and base for Bluetooth. .............................................................................. 12
2.9 Terminal configuration. ...................................................................................................................... 12
2.10 Configuration of Passwords. ............................................................................................................. 13
2.11 Configuration of Merchant receipt and Customer receipt. .....................................................14
3.0 Procedures. ...................................................................................................................................15
3.1 Conducting contactless transactions. ........................................................................................... 15
3.2 Inserting a Chip Card. ......................................................................................................................... 15
3.3 Swiping a magnetic stripe card. ...................................................................................................... 16
3.4 CCV security codes. ............................................................................................................................ 16
What is a CCV? .................................................................................................................................................... 16
Where can I find the CCV security code? ............................................................................................... 16
Should I save CCV security codes? ............................................................................................................ 17
4.0 Daily Functions using EFTPOS Connect Integrated to the POS. .......................................17
4.1 How to process a Bank Logon. ........................................................................................................ 17
Bank Logon via the POS. ................................................................................................................................ 17
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