Westpac EFTPOS Connect User Manual page 100

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Code
Display
VB
SYSTEM ERROR
X0
NO RESPONSE
X1
COMMUNICATION
ERROR
X7
SYSTEM ERROR
EI
MOTO NOT
ALLOWED
ER
SIGNATURE
ERROR
EY
NO CASH
ON CREDIT
EZ
TRANSACTION
NOT ALLOWED
100
Description/Printed Text
SYSTEM ERROR
ATTACH IN PROGRESS
NETWORK ERROR
The terminal hasn't received
a response from the bank
NO RESPONSE
General communication
error
COMMUNICATION ERROR
MOTO not supported
by terminal
MOTO NOT ALLOWED
Signature rejected
SIGNATURE ERROR
Cash Out on a Credit
Account, not supported
NO CASH ON CREDIT
Transaction not supported
by terminal
TRANSACTION
NOT ALLOWED
Cause/Action
Restart the terminal.
Retry the transaction.
Contact Linkly Support
if the problem persists.
Restart the terminal.
Retry the transaction.
Contact Linkly Support
if the problem persists.
Restart the terminal.
Retry the transaction.
Contact Linkly Support
if the problem persists.
Restart the terminal.
Retry the transaction.
Contact Linkly Support
if the problem persists.
Contact the Merchant
Helpdesk.
Ask for another form
of payment.
Retry the transaction
selecting a different
account.
If the transaction is
declined again, ask for
another form of payment.
Tell the cardholder
to contact the card issuer.
Contact the Merchant
Helpdesk.

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