Input Problems; Terminal Emulator And Com Port Problems - Adaptec DuraStor 7220SS User Manual

Input Problems

Problem: The system won't accept input from the keyboard.
Ensure that you have set the input mode to external:
1
On the I/O connectivity panel of the DuraStor 6200SR, turn the
switch to EXT.
2
On the DuraStor 6200SR Operator Control Panel, use the arrow
buttons to:
a
Choose Hardware Menu, then press Enter.
b
Choose Mode, then press Enter.
c
Choose Serial Port:Ext Mode, then press Enter.

Terminal Emulator and COM Port Problems

Problem: Screen continuously puts out garbage characters.
The likely cause of this problem is a baud rate mismatch between
the terminal emulator and the controller. The default baud rate is
115,200. Follow these steps if you set your terminal emulator to this
rate and still get garbage characters:
1
If you are able, shut down the controller.
See Rebooting the Controller on page
down the controller, continue with step 2.
2
Turn the power to the RAID appliance containing the
OFF
controller.
3
Press the Spacebar of your terminal emulator.
4
Turn the power while continuing to press the Spacebar. This
ON
will allow the controller to auto-detect the baud rate setting.
Note: When the Flash Utility appears, select option 5 to
continue to boot the controller.Some terminal emulators do
not immediately change to the new baud rate settings. You
may have to exit and restart the emulator to use the new
settings.
5-2. If you are unable to shut
Troubleshooting
7-2