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Chapter 7 NovAtel Firmware and Software
Download the most recent versions of the NovAtel firmware and receiver software from the Downloads section
of novatel.com/support.
NovAtel Software
NovAtel software applications run on a computer and are used to interact with NovAtel receivers. The following
software is available from the NovAtel website:
NovAtel Application Suite (a GUI interface)
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Convert (converts receiver data logs into different formats)
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NovAtel software is available in Windows compatible and Unix compatible versions. For information about using
NovAtel Application Suite , refer to docs.novatel.com/Tools. For information about Convert, refer to the help sys-
tem available within the application.
NovAtel Firmware
NovAtel firmware runs on NovAtel receivers. It provides the features and functionality available on the receiver.
The firmware download file contains:
Firmware *.shex file
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WinLoad software utility
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7.1 Firmware Updates and Model Upgrades
A local NovAtel dealer can provide all the information needed to upgrade or update a receiver. Refer to
tel.com/contactus/sales-offices
port.novatel@hexagon.com
7.1.1 Firmware Updates
Firmware updates are firmware releases that include fixes and enhancements to the receiver functionality. Firm-
ware updates are released on the NovAtel web site as they become available. Firmware upgrades can be per-
formed using the WinLoad utility, SoftLoad commands, NovAtel Application Suite or with a custom loader
application. Contact NovAtel Customer Support (support.novatel@hexagon.com) for details on custom loader
requirements.
7.1.2 Model Upgrades
Model upgrades enable purchased receiver features.
Contact a local NovAtel dealer to assist in selecting the upgrade options that best suit your GNSS needs at
tel.com/contactus/dealer-network. Contact NovAtel Customer Support
tel.com/contactus/sales-offices
Model upgrades can be applied to the receiver with an authorization code and the AUTH command without return-
ing the receiver to the dealer.
7.2 Authorization Code
An authorization code, commonly known as an auth-code, is required to upgrade a SMART2. Auth-codes are
obtained by contacting novatel.com/support. Upon contact, NovAtel Customer Support requires:
SMART2 Installation and Operation Manual v4
for contact information or contact
directly.
to request a temporary upgrade authorization code for trial purposes.
sales.nov.ap@hexagon.com
novatel.com/support
nova-
or
sup-
nova-
or
nova-
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