Examining The Rxstatus Log - Novatel SMART2 Installation And Operation User Manual

Chapter 6 Troubleshooting
Symptom
An environmental or memory failure. The
receiver temperature is out of acceptable range
or the internal thermometer is not working
Overload and overrun problems. Either the
CPU or port buffers are overloaded
The receiver is indicating that an invalid
authorization code has been used
The receiver is being affected by jamming
The receiver is being affected by interference
The receiver's Automatic Gain Control (AGC)
is not working properly
For information about the commands and logs in this section, refer to the
ence Manual.

6.1 Examining the RXSTATUS Log

The RXSTATUS log provides detailed status information about your receiver and can be used to diagnose prob-
lems. Refer to the RXSTATUS log for details on this log and on how to read the receiver error word and status
word. Table 10: Resolving a Receiver Error Word below, Table 11: Resolving an Error in the Receiver Status
Word on the next page and Table 12: Resolving an Error in the AUX1 Status Word on page 47 have actions to
take when your receiver has an error flag in these words. If you are not able to resolve the condition, contact Cus-
tomer Support on page 10.
Bit Set
0-2 Issue a FRESET command (for bit 1, reload new firmware).
4 Contact Customer Support on page 10.
Check the VERSION log. The VERSION log will indicate "Invalid authcode". Upgrade the auth-code
5
as described in Upgrading Using an Auth-Code on page 61.
6 Issue a FRESET command
SMART2 Installation and Operation Manual v4
Move the receiver to within an acceptable temperature range.
See:
High Temperature Environments on page 48
l
SMART2 Environmental and Electrical Specifications on
l
page 69
Reduce the amount of logging or increase the baud rate.
Refer to the VERSION log or VALIDMODELS log and the
MODEL command or AUTH command.
Move the receiver away from any possible jamming sources
Go to the Interference Toolkit section in the NovAtel
Documentation portal: docs.novatel.com/OEM7.
Move the GNSS antenna away from the source of the
interference signal.
If the interference mitigation feature is enabled on the receiver,
configure a filter within the Interference Toolkit to filter out the
interference signal.
See the jamming symptom in this table
Table 10: Resolving a Receiver Error Word
Action to Resolve
Related Section
Agriculture Commands and Logs Refer-
44