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Xtreme Manufacturing Product Warranty Policy
1) Xtreme Manufacturing warrants, its authorized sales and service centers (herein referred to as "SSC"), new pro-
duct(s) the mainframe and chassis weldments shall be free from defect in material and workmanship for the period
of 10 years or 10,000 hours whichever comes first. The boom weldment and boom rollers shall be free from defects
in material and workmanship for the period of 5 years or 5,000 hours whichever comes first. The powertrain assem-
blies consisting of engine, transmission and drive axles and all other components not listed above shall be free from
defects in material and workmanship for the period of 2 year or 2,000 hours after date of delivery. This warranty is
made to the original owner of the new product(s) and is transferable for the duration of the coverage period, to the
subsequent owner with prior written approval from Xtreme Manufacturing (see limitations).
2) Machines may be held in an authorized Distributor/ SSC's stock for a maximum period of six (6) months from the
date of shipment from Xtreme, before the warranty period is automatically initiated on each machine.
3) It is the responsibility of the Distributor/SSC to complete and return to Xtreme Manufacturing a Pre-delivery Inspec-
tion Record, Warranty Registration Form, before the act of rental / loan / demonstration of the machine or delivery to
an end user. In the case of direct sale to end customers the same responsibility lies with the end customer.
4) Any end customer, SSC, distributor or dealer shall not be entitled to the benefits of this warranty and Xtreme Man-
ufacturing shall have no obligations here under unless the "Pre-Delivery and Inspection Record" has been properly
completed and returned to the Xtreme Manufacturing Warranty department within fifteen (15) days after delivery of
the Xtreme Manufacturing product to the Customer or Dealer's demonstration / rental fleet. Xtreme Manufacturing
must be notified, in writing, within ten (10) days, of any machine sold to a Customer from a Dealer/SSC's rental fleet
during the warranty period.
5) Any part or parts which upon examination by the Xtreme Product Support Department are found to be defective
within the specified warranty period, will be replaced or repaired at the sole discretion of Xtreme Manufacturing,
through its local Authorized Distributor/SSC, at no charge. Any parts replaced under warranty must be original
Xtreme parts obtained through an authorized Xtreme Manufacturing Distributor/SSC unless expressly agreed other-
wise in writing and in advance by Xtreme Manufacturing's warranty department.
6) All parts claimed under warranty must be held available for return and inspection upon request for a period of 90
days from date of claim submission, it is necessary that all parts are individually tagged or marked with their part
number and the warranty claim number. All parts returning should be still in a factory state, free of any alteration to
the original design. If the parts are subject to repair it will need to be pre authorized by the Xtreme Product Sup-
port Group and or Warranty Department prior to the repair being completed. After 90 days all parts replaced under
warranty which have not been returned, to Xtreme Manufacturing should be destroyed. Failure to produce parts
requested by the Warranty Administrator for inspection within a period of 14 days will result in the claim being auto-
matically rejected in full. Materials returned for warranty inspection must have the following procedure:
• Carefully packaged to prevent additional damage during shipping
• Drained of all contents and all open ports capped or plugged
• Shipped in a container tagged or marked with the RMA number
• Shipped PREPAID (ground service only). Any item(s) returned for warranty by any other means may be refused
and returned, unless prior approval is agreed with Xtreme.
Xtreme Warranty Statement
Effective 1/1/2017
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