Getting Service Support; Agilent Technologies On-Site Service; Return To Agilent Technologies Service - Agilent Technologies 1660C Series User Manual

Getting Service Support

This section provides information about support services.

Agilent Technologies on-site service

With Agilent Technologies on-site service, Agilent pays for parts, labor, and
travel to have an Agilent Technologies service representative visit your site
for repairing equipment under warranty.
You can purchase on-site service for the logic analyzer. Support contracts
are also available for either 4 hour response or next day response. The
support contracts are available for economical support beyond the 90-day
warranty period. Contact your nearest Agilent Technologies Sales Office for
information regarding support contracts.

Return to Agilent Technologies service

The benchtop logic analyzers default to return to Agilent Technologies
service. With return to Agilent Technologies service, you return the
equipment to your nearest Agilent Technologies service center for repair.
During the warranty period, Agilent Technologies pays for parts and labor
needed for repair. After the warranty period, you are billed for the parts and
labor.
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