Agilent Technologies 1660C Series User Manual page 6

Contents
6 Concepts
Directory structure of the logic analyzer's file system 6-3
Dynamic files 6-6
LAN-related fields in the logic analyzer's menus 6-7
7 Troubleshooting
Troubleshooting the Initial Connection 7-3
Assess the problem 7-3
Troubleshooting in a workstation environment 7-5
Troubleshooting in an MS-DOS environment 7-8
Troubleshooting in an MS Windows environment 7-11
Verify the logic analyzer performance 7-14
Status Number 7-16
Network Status Information 7-19
Solutions to Common Problems 7-21
If you cannot connect to the logic analyzer 7-21
If you cannot mount the logic analyzer file system 7-22
If you cannot access the file system via ftp 7-22
If you cannot start the X Window interface 7-23
If your X Window looks odd 7-23
If you cannot copy files from the logic analyzer 7-23
If you cannot restore raw files 7-24
If you cannot telnet to the command parser socket 7-24
If you get an "operation timed-out" message 7-25
If the logic analyzer begins to operate slowly 7-25
If the logic analyzer does not respond 7-25
If all else fails 7-25
Getting Service Support 7-26
Agilent Technologies on-site service 7-26
Return to Agilent Technologies service 7-26
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