Agilent Technologies 1660C Series User Manual page 84

Troubleshooting
Troubleshooting in an MS Windows environment
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No response
No packets received indicates no response from a ping.
If there is no response, type in the IP address with the ping command.
Check that the typed address matches the IP address assigned in the
LAN Settings menu, then check the other addresses in the menu.
Check that the hostname and IP address are correctly entered in the
node names database and that the IP address matches the IP address
assigned in the LAN Settings menu.
If the logic analyzer still does not respond to ping, then the problem is
possibly in the logic analyzer hardware. To check the logic analyzer,
refer to "Verify the logic analyzer performance" in this chapter.
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Intermittent Response
On a multiclient network, receiving 1 to 8 packets indicates a problem
with the network. Because the number of packets received depends
on your network traffic and integrity, the number might be different
for your network.
Use a LAN analyzer or LAN management software to monitor activity
and determine where bottlenecks or other problems are occurring.
The logic analyzer still functions, but communications over the LAN
will be slower.
On a single-client/single-server network, the most likely cause of
intermittent response to an echo request is a hardware problem with
the LAN module installed in the PC, the cable, or the logic analyzer.
To check the logic analyzer, refer to "Verify the logic analyzer
performance" in this chapter.
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