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Park allows calls to be placed on hold and then to be picked up at any voice terminal in the
system. It is used in three typical applications:
Park
Meet-Me-Conference
Transfer
In order to use the Park feature, a station must have at least one SA button. At multiline
voice terminals, returning calls always ring at SA buttons, regardless of the type of button
on which the parked call arrived originally. If no idle SA button is available, calls attempting
to return will remain parked until one becomes idle. If a parked call is not picked up within
an administered interval (default = 2 minutes), it will ring at the voice terminal that parked
the call.
The parking station may return to a parked call or conference without affecting the park state.
The multiline voice terminal user may return by pressing the held call button. The single-line
user may return by flashing the switchhook. When the single-line user goes on-hook, the
parked call is removed from the terminal and cannot be reentered. Single-line voice terminals
cannot transfer parked calls.
Only one call can be parked at a time by a voice terminal. A maximum of
NOTES:
24 calls can be parked in the system at one time. A call is no longer parked when it
is answered, returns to the parking terminal, or is terminated by the caller.
If the Exclusion feature is invoked, a call cannot be parked, and a parked call cannot
be answered. Queued calls cannot be parked unless they are part of a conference.
Parked non-conference calls receive Music-on-Hold, if available.
If the call to be parked is on a BRIDGED ACCESS button, the call will be parked on
the PDC of the principal station (not the bridging station) and will return to the
principal station if not answered.
Park
A user parks a call, then picks it up at another voice terminal.
A conference member parks the conference, then pages another
employee to join the conference.
A user parks a call, then pages another employee to pick up the
call.
P a r k
2-69

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