Coverage - Individual 2 - 2 - AT&T SYSTEM 25 Manual

This feature is very similar to Group Coverage, covered in the preceding feature description.
The primary difference is that Individual Coverage is a one-on-one type coverage between
pairs of stations. There is no limitation on the number of stations that can receive Individual
Coverage.
Each Individual Coverage button (COVER-IND) at a covering station represents one covered
voice terminal. If more than one voice terminal is to be covered, multiple buttons are
required, one for each station covered.
The following considerations apply to Individual Coverage:
A sender can have up to eight receivers.
A separate cover button is required on the receiver's terminal for each sender.
A receiver may be assigned multiple cover buttons for one sender to cover
multiple simultaneous calls to that station. The first button will track the first
call, the second button the second call, etc.
Any type of voice terminal can be a sender, but only multiline voice terminals
can be receivers.
Calls appearing on BRIDGED ACCESS buttons are given coverage specified for
the principal station.
When a station has both Coverage and Following/Forwarding in effect, inside
calls are routed first to the forwarded-to station. Unanswered calls return to the
forwarding station and ring both it and the covering station.
For a station that is provided with both Individual and Group Coverage,
unanswered calls will first ring at the Individual Coverage station and then, after
a second delay cycle and still unanswered, will ring at the Group Coverage
station.
When a covering station transfers a covered call to another station, the call will no
longer appear at the covering station's Cover button or at the covered multiline
station.
When a call is answered at a covering station, the call remains accessible at a
multiline sender terminal, but is no longer accessible at any single-line sender
terminal.
The receiver (covering station) answers covered calls by pressing COVER-IND and going off-
hook. Each button can be administered to ring or not to ring. If ringing is selected, calls
coming into a covered terminal ring at the covering terminal after a preset number of rings.
If the covered terminal is busy (off-hook), calls will go to coverage after one ring. All calls
except those listed in the preceding section, "Coverage — Group, " are covered.
Coverage— Individual
Coverage — Individual 2-21