Chapter 24 Troubleshooting; Problems Starting Up The Zyxel Device; Problems With The Lan; Table 94 Troubleshooting Starting Up Your Device - ZyXEL Communications P-2602R-DxA Series User Manual

This chapter covers potential problems and the corresponding remedies.

24.1 Problems Starting Up the ZyXEL Device

Table 94 Troubleshooting Starting Up Your Device

PROBLEM
None of the
lights turn on
when I turn on
the ZyXEL
Device.

24.2 Problems with the LAN

Table 95 Troubleshooting the LAN

PROBLEM
The ETHERNET
lights do not turn
on.
I cannot access
the ZyXEL
Device from the
LAN.

Chapter 24 Troubleshooting

CORRECTIVE ACTION
Make sure that the ZyXEL Device's power adaptor is connected to the ZyXEL Device
and plugged in to an appropriate power source. Make sure that the ZyXEL Device and
the power source are both turned on.
Turn the ZyXEL Device off and on.
If the error persists, you may have a hardware problem. In this case, you should
contact your vendor.
CORRECTIVE ACTION
Check your Ethernet cable connections (refer to the Quick Start Guide for details).
Check for faulty Ethernet cables.
Make sure your computer's Ethernet Card is working properly.
If Any IP is disabled, make sure that the IP address and the subnet mask of the
ZyXEL Device and your computer(s) are on the same subnet.
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