Faxing Problems Solution Chart - Xerox FaxCentre 2218 User Manual

01_UG.book Page 18 Wednesday, March 7, 2007 3:00 PM
PROBLEM
Faded graphics

Faxing Problems Solution Chart

PROBLEM
Originals are fed diagonally
(skewed)
The original is not being printed
on the paper of the remote Fax
even though it is being sent
Originals are not sent even if
operations are carried out
normally
Originals cannot be received
even if [Start] is pressed
Paper is not collated
Page 10-18
PROBABLE CAUSE
Toner may be low. Remove the Toner Cartridge and shake it gently
to distribute the toner evenly. Then reinstall the
Toner Cartridge.
Ensure that a spare Toner Cartridge is
available.
Ensure the Document Guides are adjusted to the width of the
original being fed.
Check the original meets the conditions established for use with
this device.
Ensure the originals were placed face-up in the Document Feeder
or face-down on the Document Glass.
Check that the remote Fax is compatible with the machine. This
machine supports G3 communications but not G4
communications.
Check the telephone cord has not been disconnected.
Check the power plug has not been unplugged from the power
outlet.
Press the manual dial button and listen for a dial tone to ensure
the machine and telephone line are working.
Check with the party trying to send the original that there are no
problems with the remote fax.
Ensure the machine has paper loaded.
Check if a paper jam has occurred.
SUGGESTED SOLUTION
SUGGESTED SOLUTION
Xerox FaxCentre 2218 User Guide