Xerox WorkCentre M20 Service Manual
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Xerox WorkCentre M20 Service Manual

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Product
WorkCentre M20, 4118, FaxCentre 2218
Family
Supersedes
708P88419
Please note the following:
This output is created from an electronic documentation (EDOC) database
and is not optimised for hard copy. Please be aware of the following:
•Text may not appear to be in the logical order when flowing around figures.
•Text may continue on a following page without indication.
•Figures may not appear on the page containing the figure reference.
•EDOC hot link references can over write text.
Transmittal Page
Title
Service Manual
Part Number
708P88659
Date
December 2006

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Summary of Contents for Xerox WorkCentre M20

  • Page 1 Transmittal Page Product Title Part Number WorkCentre M20, 4118, FaxCentre 2218 Service Manual 708P88659 Family Supersedes Date 708P88419 December 2006 Please note the following: This output is created from an electronic documentation (EDOC) database and is not optimised for hard copy. Please be aware of the following: •Text may not appear to be in the logical order when flowing around figures.
  • Page 3 Service Manual binder inserts Xerox WorkCentre M20, 4118, FaxCentre 2218 Family Service Manual Front pocket insert Xerox WorkCentre M20, 4118, FaxCentre 2218 Family Service Manual Spine insert...
  • Page 5 Xerox WorkCentre M20, 4118, FaxCentre 2218 Family Service Manual December 2006...
  • Page 6 Xerox service documentation is intended for use by certified, product trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment.
  • Page 7 Revision Control List Product: Title: Part Number: Revision: WorkCentre M20, 4118, Service Manual 708P88659 December 2006 FaxCentre 2218 Family Documentation compatible with this revision. Page Rev. Page Rev. Page Rev. Page Rev. Page Rev. 4-42 12/06 5-21 12/06 6-14 12/06...
  • Page 8 Page Rev. 7-23 12/06 7-24 12/06 7-25 12/06 7-26 12/06 7-27 12/06 7-28 12/06 7-29 12/06 7-30 12/06 12/06 12/06 12/06 12/06 12/06 12/06...

  • Page 9: Table Of Contents

    Introduction About This Manual ......................Change History ....................... Warnings, Cautions And Notes ..................Safety Precautions ......................Health and Safety Incident reporting ................viii Translation of Warnings ....................Introduction December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 10 Introduction December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 11: About This Manual

    This manual is based on a Korean original. The part names used throughout do not comply with the standard Xerox part naming convention. Because part names have been molded on to some plastic components and may also be embedded in the software, the part names have not been changed.

  • Page 12: Change History

    WorkCentre M20. Throughout this manual, procedures and parts that are unique to either • REP 2.1 ELA HOU OPE Assembly (M20F) the WorkCentre M20 family or the WorkCentre 4118 family will be designated M20F or 4118. • REP 4.1 ELA HOU - Drive Assembly •...
  • Page 13 REP 4.1 ELA HOU - Drive Assembly improved Fax features. Throughout this manual, procedures and parts that are unique to either the WorkCentre M20 family, the WorkCentre 4118 family or the FaxCentre 2218 will be desig- • REP 4.3 PMO Cover Exit Rear nated M20F, 4118 or 2218.

  • Page 14: Warnings, Cautions And Notes

    During servicing, the invisible laser radiation can cause eye damage if looked at directly. Introduction December 2006 Warnings, Cautions And Notes WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 15: Safety Precautions

    Use only a grounded tip soldering iron to solder or desolder ESDs. Use only an ‘antistatic’ solder removal device. Some solder removal devices not classified as ‘antistatic’ can generate electrical charges sufficient to damage ESDs. Introduction December 2006 Safety Precautions WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 16 Define actions to correct confirmed incidents. ensure Xerox regulatory compliance. VI. Appendices IV. Definitions The Health and Safety Incident Report involving a Xerox Product (Form # EH&S-700) is avail- Incident: able in the following locations: • On electronic documentation (EDOC), located in the folder \safety.

  • Page 17: Translation Of Warnings

    Electricity can cause injury. Moving parts can cause injury. death or injury. Moving parts can cause injury. DANGER : Couper l'alimentation électrique de la machine. Déconnecter le cordon d'ali- Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 18 WARNING tion électrique. L'électricité peut entraîner des blessures graves voire mortelles. Les Avoid exposure to laser beam. Invisible laser radiation. pièces mobiles peuvent également présenter un danger. Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 19 WARNING VORSICHT: Gerät ausschalten. Bei Wartungsarbeiten, die keine Stromzufuhr erfordern, Netzstecker ziehen! Bei Kontakt mit der Netzspannung besteht Verletzungs- und Leb- Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 20 L'elettricità può causare infortuni o morte e azi- Switch off the electricity to the machine. Disconnect the power cord from the customer onare parti della macchina che possono causare lesioni personali. Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 21 Netzstecker ziehen! Bei Kontakt mit der Netzspannung besteht Verletzungs- und Leb- tion électrique. L'électricité peut entraîner des blessures graves voire mortelles. Les ensgefahr. Bei beweglichen Teilen besteht Verletzungsgefahr. Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family xiii...
  • Page 22 Switch off the electricity to the machine. Disconnect the power cord from the customer tion électrique. L'électricité peut entraîner des blessures graves voire mortelles. Les Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 23 Las piezas móviles pueden causar lesiones. interventi che non richiedono elettricità. L'elettricità può causare infortuni o morte e azi- OF2 IP Conflict RAP onare parti della macchina che possono causare lesioni personali. Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 24 Netzstecker ziehen! Bei Kontakt mit der Netzspannung besteht Verletzungs- und Leb- supply while performing tasks that do not need electricity. Electricity can cause death or ensgefahr. Bei beweglichen Teilen besteht Verletzungsgefahr. Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 25 DANGER : Couper l'alimentation électrique de la machine. Déconnecter le cordon d'ali- ensgefahr. Bei beweglichen Teilen besteht Verletzungsgefahr. mentation de la prise pendant les activités de dépannage ne nécessitant pas d'alimenta- Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family xvii...
  • Page 26 L'elettricità può causare infortuni o morte e azi- IQ13 Partial Blank Image (Not Periodic) RAP onare parti della macchina che possono causare lesioni personali. Introduction December 2006 Translation of Warnings xviii WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 27 Switch off the electricity to the machine. Disconnect the power cord from the customer Switch off the electricity to the machine. Disconnect the power cord from the customer Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 28 AVISO: Tenga cuidado al efectuar este procedimiento. Puede haber bordes afilados que WARNING podrían producir lesiones. REP 1.2 PBA Main (M20F) Take care during this procedure. Sharp edges may be present that can cause injury. Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 29 AVVERTENZA: Spegnere la macchina. Scollegare il cavo elettrico dalla presa durante gli REP 1.7- PSP Fuser SMPS (2218) interventi che non richiedono elettricità. L'elettricità può causare infortuni o morte e azi- Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 30 Take care during this procedure. Sharp edges may be present that can cause injury. interventi che non richiedono elettricità. L'elettricità può causare infortuni o morte e azi- Introduction December 2006 Translation of Warnings xxii WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 31 Take care during this procedure. Sharp edges may be present that can cause injury. REP 4.2 MEA Unit - Rear Cover DANGER : Exécuter cette procédure avec précaution. La présence de bords tranchants Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family xxiii...
  • Page 32 L'elettricità può causare infortuni o morte e azi- AVISO: Apague la máquina. Desconecte el cable de alimentación de la toma de corriente onare parti della macchina che possono causare lesioni personali. Introduction December 2006 Translation of Warnings xxiv WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 33 Switch off the electricity to the machine. Disconnect the power cord from the customer Take care during this procedure. Sharp edges may be present that can cause injury. Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 34 DANGER : Exécuter cette procédure avec précaution. La présence de bords tranchants onare parti della macchina che possono causare lesioni personali. peut entraîner des blessures. VORSICHT: Gerät ausschalten. Bei Wartungsarbeiten, die keine Stromzufuhr erfordern, Introduction December 2006 Translation of Warnings xxvi WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 35 DANGER : Exécuter cette procédure avec précaution. La présence de bords tranchants Switch off the electricity to the machine. Disconnect the power cord from the customer peut entraîner des blessures. Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family xxvii...
  • Page 36 DANGER : Couper l'alimentation électrique de la machine. Déconnecter le cordon d'ali- VORSICHT: Bei diesem Vorgang vorsichtig vorgehen, damit keine Verletzungen durch Introduction December 2006 Translation of Warnings xxviii WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 37 Bei beweglichen Teilen besteht Verletzungsgefahr. DANGER : Exécuter cette procédure avec précaution. La présence de bords tranchants AVISO: Apague la máquina. Desconecte el cable de alimentación de la toma de corriente Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family xxix...
  • Page 38 VORSICHT: Bei diesem Vorgang vorsichtig vorgehen, damit keine Verletzungen durch die scharfen Kanten entstehen. AVISO: Tenga cuidado al efectuar este procedimiento. Puede haber bordes afilados que podrían producir lesiones. Introduction December 2006 Translation of Warnings WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 39 SCP 2 First Call Actions ....................SCP 3 Normal Call Actions ..................... SCP 4 Fault Analysis ...................... SCP 5 Subsystem Maintenance ..................SCP 6 Final Actions ......................SCP 7 Machine Configurations and Options..............Service Call Procedures December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 40 Service Call Procedures December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 41: Scp 1 Initial Actions

    If this is the first service call to this machine perform SCP 2 First Call Actions, otherwise go to SCP 3 Normal Call Actions. Service Call Procedures December 2006 SCP 1, SCP 2 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 42: Scp 3 Normal Call Actions

    20.1 FAX Error Messages RAP. • 20.2 Scan to E-mail Error Messages RAP. • OF1 Function Impossible RAP. • OF2 IP Conflict RAP. • OF3 Use Auxiliary Access RAP. Service Call Procedures December 2006 SCP 3, SCP 4 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 43 • GP 20 Acronyms and Parts Description List. • GP 21 DADF/ADF Document Feeding Specifications. • GP 22 Paper and Media Specifications. • GP 23 Service Log. Service Call Procedures December 2006 SCP 4 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 44: Scp 5 Subsystem Maintenance

    PL 10.15 Item 1 ELA - toner unit set 8k prints PL 9.10 Item 2 ELA Unit - OPC drum set 20k prints PL 9.10 Item 1 Service Call Procedures December 2006 SCP 5, SCP 6 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 45: Scp 7 Machine Configurations And Options

    This service manual covers all configurations shown in Table 1. Within this manual ignore any references to options that are not installed. Machine Configurations and Options Refer to Table 1 for the CopyCentre C20, WorkCentre M20, WorkCentre M20i, WorkCentre 4118P, WorkCentre 4118X and FaxCentre 2218 configurations and options. Table 1 Machine Configurations...
  • Page 46 Service Call Procedures December 2006 SCP 7 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 47 OF3 Use Auxiliary Access RAP ..................2-28 OF4 Audible Noise RAP....................2-28 OF5 Waste Toner Contamination RAP ................2-29 OF6 Failure to Copy or Fax From the Document Feeder RAP ........2-30 Status Indicator RAPs December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 48 Status Indicator RAPs December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 49 Remove the ELA HOU - fuser assembly, PL 10.15 Item 1. Check for continuity across the other than CON1 and CON2. fuser heat roll. If necessary, install a new ELA HOU - fuser assembly, PL 10.15 Item 1. Status Indicator RAPs December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 50 Remove the ELA HOU - fuser assembly, PL 10.15 Item 1. Check for continuity across the fuser heat roll. If necessary, install a new ELA HOU - fuser assembly, PL 10.15 Item 1. Status Indicator RAPs December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 51 Between the PBA SUB - DOC width 2 and CN4 on the PBA SUB - sensor IF. • Between the PBA SUB gate and CN2 on the PBA SUB - sensor IF. Status Indicator RAPs December 2006 5.1, 5.2 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 52 PBA Sub - ADF, PL 5.22 Item 4. • ELA HOU - ADF Motor Assembly, PL 5.24 Item 11. • ELA HOU - ADF lower assembly, PL 5.22 Item 1. Status Indicator RAPs December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 53 Unit - LSU, PL 6.10 Item 1. • PBA main (M20F), PL 1.10 Item 4. • PBA main (4118), PL 1.15 Item 9. • PBA main (2218), PL 1.20 Item 9. Status Indicator RAPs December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 54 Status Indicator RAPs December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 55 PBA main (2218), PL 1.20 Item 9. • PBA main (2218), PL 1.20 Item 9. • HVPS (4118), PL 1.15 Item 10. • HVPS (2218), PL 1.20 Item 10. Status Indicator RAPs December 2006 8.1, 8.2 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 56 Make sure that the MEC - roller exit drive bearings, PL 10.10 Item 10 and PL 10.10 Item 24 are not worn. Install new components as necessary, PL 10.10. 10. If necessary, install a new PBA main, PL 1.10 Item 4. Status Indicator RAPs December 2006 2-10 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 57 If necessary, install a new ELA HOU - pickup assembly, PL 8.25 Item 1. 10. If necessary, install a new PBA main, PL 1.10 Item 4. Status Indicator RAPs December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family 2-11...
  • Page 58 10. Install new components as necessary: • PBA main (M20F), PL 1.10 Item 4. • PBA main (4118), PL 1.15 Item 9. • PBA main (2218), PL 1.20 Item 9. Status Indicator RAPs December 2006 8.5, 8.6 2-12 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 59 Remove the machine from the ELA unit SCF. Check that the ground connectors, PL 7.16 Item 6 on the ELA unit SCF are clean and undamaged. Install new components as neces- sary, PL 7.16. Status Indicator RAPs December 2006 8.7, 8.8 WorkCentre M20, 4118, FaxCentre 2218 Family 2-13...
  • Page 60 Install new components as necessary: • PBA SCF, PL 7.16 Item 3. • PBA main (4118), PL 1.15 Item 9. • PBA main (2218), PL 1.20 Item 9. Status Indicator RAPs December 2006 2-14 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 61 (2218) Wiring Diagram 15 Perform the following: Perform the following: Ensure that the cartridge is the correct Xerox cartridge for the machine, ELA - toner unit Install the ELA - toner unit set, PL 9.10 Item 2. set, PL 9.10 Item 2.
  • Page 62 4.15 Item 11, and CN15 on the PBA main. If the message persists, install new components as necessary: • PBA main (M20F), PL 1.10 Item 4. • PBA main (4118), PL 1.15 Item 9. Status Indicator RAPs December 2006 9.3, 9.4 2-16 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 63 PBA main (4118), PL 1.15 Item 9. • PBA main (2218), PL 1.20 Item 9. • HVPS (4118), PL 1.15 Item 10. • HVPS (2218), PL 1.20 Item 10. Status Indicator RAPs December 2006 9.5, 9.6 WorkCentre M20, 4118, FaxCentre 2218 Family 2-17...
  • Page 64 Status Indicator RAPs December 2006 9.5, 9.6 2-18 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 65 Go to GP 1. Perform Fuser Temp Check to verify the condition of the thermistor. Go to GP 1. Perform Fuser Control Test to verify the condition of the heating lamp. Status Indicator RAPs December 2006 10.1 WorkCentre M20, 4118, FaxCentre 2218 Family 2-19...
  • Page 66 14 ohms (110V). Check that there is continuity through the fuser heater and across the over temperature cut-out. If necessary, install a new thermostat, PL 10.15 Item 6. Status Indicator RAPs December 2006 10.2 2-20 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 67 Install new components as necessary: • ELA HOU - fuser assembly, PL 10.15 Item 1. • PBA main, PL 1.15 Item 9. • SMPS, PL 1.15 Item 4. Status Indicator RAPs December 2006 10.3 WorkCentre M20, 4118, FaxCentre 2218 Family 2-21...
  • Page 68 Status Indicator RAPs December 2006 10.3 2-22 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 69 No number has been assigned for the speed dial location selected. Assign a number to this ment codes, then check which department needs to be cleared. location or dial the number manually. Status Indicator RAPs December 2006 20.1 WorkCentre M20, 4118, FaxCentre 2218 Family 2-23...
  • Page 70 A DNS failure has occurred due to a domain error. The user has attempted to delete a number from a group that is already empty. SMTP SERVER CONN. Failure An SMTP connection failure has occurred. Status Indicator RAPs December 2006 20.2 2-24 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 71 PBA LIU (2218), PL 1.20 Item 11. • PBA main (M20F), PL 1.10 Item 4. • PBA main (4118), PL 1.15 Item 9. • PBA main (2218), PL 1.20 Item 9. Status Indicator RAPs December 2006 20.3 WorkCentre M20, 4118, FaxCentre 2218 Family 2-25...
  • Page 72 Status Indicator RAPs December 2006 20.3 2-26 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 73 QWERTY connector. If necessary, install a new PBA SUB - OPE joint, PL 2.11 Item • In-line memory module. If necessary, install a new SDRAM - DIMM, PL 1.10 Item 6. Status Indicator RAPs December 2006 OF1, OF2 WorkCentre M20, 4118, FaxCentre 2218 Family 2-27...
  • Page 74 Contamination of the bearings, bushes and drive shafts. Solution: – Clean the components. – Plastic bushes should be cleaned and lubricated. – Install new components as necessary. • Bearing in cooling fans Status Indicator RAPs December 2006 OF3, OF4 2-28 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 75 Possible causes are: • Excessive waste toner build up in the ELA - toner unit set. Solution: • Go to the OF5 Waste Toner Contamination RAP. Status Indicator RAPs December 2006 OF4, OF5 WorkCentre M20, 4118, FaxCentre 2218 Family 2-29...
  • Page 76 Install new components as necessary: • ELA HOU - DADF SUB (M20F/2218), PL 5.10 Item 31. • ELA HOU - ADF lower assembly (4118), PL 5.22 Item 1. Status Indicator RAPs December 2006 2-30 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 77 IQ20 Poor Side Edge Registration RAP................3-20 IQ21 Spots or Marks RAP ....................3-20 Image Quality Specifications IQS 1 Solid Area Density ....................3-21 IQS 2 Skew ........................3-22 IQS 3 Registration ......................3-22 Image Quality December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 78 Image Quality December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 79: Iq1 Image Quality Entry Rap

    • IQ21 Spots or Marks RAP images Print damage Creases, curl, cuts, folds, wrinkles, or embossed marks are 1, 2, 3, 4, 5, 6, visible on the print. Image Quality December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 80 Light density uniformity, deletions, lines, ure 7. bands, streaks, smears, solid area reproduc- ibility, motion quality (LSU), print damage. Blank copy 0% area coverage. Background defects, black spots, black lines, scratches, beads. Image Quality December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 81 Figure 2 Test pattern 2 Figure 3 Test pattern 3 Image Quality December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 82 Figure 4 Test pattern 4 Figure 5 Test pattern 5 Image Quality December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 83 Figure 6 Test pattern 6 Figure 7 Test pattern 7 Image Quality December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 84: Iq2 Blank Copies Rap

    +5V to the unit - LSU. If necessary, install a new CBF - harness; • PBA main (4118), PL 1.15 Item 9. switch - micro, PL 4.17 Item 2. • PBA main (2218), PL 1.20 Item 9. Image Quality December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 85: Iq3 Black Copies From The Scanner Rap

    PBA main (4118), PL 1.15 Item 9. • PBA main (2218), PL 1.20 Item 9. • PBA main (2218), PL 1.20 Item 9. • ELA HOU - scanner assembly, PL 14.10 Item 1. Image Quality December 2006 IQ3, IQ4 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 86: Iq5 Vertical Black Lines Or Bands Rap

    The fuser may be contaminated. Make 10 blank copies. If necessary, install a ELA HOU - fuser assembly, PL 10.15 Item 1. Refer to the following: • (M20F) Wiring Diagram 3 • (4118) Wiring Diagram 9 • (2218) Wiring Diagram 14 Image Quality December 2006 3-10 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 87: Iq6 Vertical White Lines Rap

    ELA HOU - CCD module, PL 14.11 Item 16. • CBF signal - CCD FFC, PL 14.11 Item 17. • ELA HOU - scanner assembly, PL 14.10 Item 1. Image Quality December 2006 IQ6, IQ7 WorkCentre M20, 4118, FaxCentre 2218 Family 3-11...

  • Page 88: Iq8 Dark Image Rap

    Print a test pattern. For example, print the help list from the menu. Install new components as necessary: • PBA main (M20F), PL 1.10 Item 4. • PBA main (4118), PL 1.15 Item 9. • PBA main (2218), PL 1.20 Item 9. Image Quality December 2006 IQ7, IQ8 3-12 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 89: Iq9 Background Rap

    Check that the high voltage spring contacts are clean and connected. • Check the high voltage wiring to the SMPS + HVPS. • Install a new SMPS + HVPS as necessary, PL 1.12 Item 4. Image Quality December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family 3-13...

  • Page 90: Iq10 Ghost Images Rap

    P/O ELA toner unit set PL 9.10 Item 2 51.9mm Cleaning roller P/O ELA toner unit set PL 9.10 Item 2 56.6mm Transfer roller Transfer roller PL 8.13 Item 10 Image Quality December 2006 IQ10 3-14 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 91: Iq11 Stains On Back Of Paper Rap

    If the machine has been standing in a low temperature environment for a long time, try to bring the environment up to a warmer temperature before re-trying the machine. Image Quality December 2006 IQ11, IQ12 WorkCentre M20, 4118, FaxCentre 2218 Family 3-15...

  • Page 92: Iq13 Partial Blank Image (Not Periodic) Rap

    PL 8.13 Item 10 82.6mm Heat roller P/O ELA HOU - fuser PL 10.15 Item 1 assembly 91.1mm Pressure roller P/O ELA HOU - fuser PL 10.15 Item 1 assembly Image Quality December 2006 IQ13, IQ14 3-16 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 93: Iq15 Different Image Density (Left And Right) Rap

    PBA main (4118), PL 1.15 Item 9. • PBA main (2218), PL 1.20 Item 9. If necessary install a new ELA - toner unit set, PL 9.10 Item 2. Image Quality December 2006 IQ15, IQ16 WorkCentre M20, 4118, FaxCentre 2218 Family 3-17...

  • Page 94: Iq17 Periodic Printing Defects Check Rap

    If the defect appears to be fuser related, ensure that the paper tray settings match the paper or media size in the trays. Also, ensure the media is within specification, refer to GP 22 Paper and Media Specifications. Image Quality December 2006 IQ16, IQ17 3-18 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 95: Iq18 Print Damage Rap

    If the paper path is good, check that the paper and other media used is of the correct weight and size. Refer to GP 22 Paper and Media Specifications. Install new components as necessary. Image Quality December 2006 IQ18, IQ19 WorkCentre M20, 4118, FaxCentre 2218 Family 3-19...

  • Page 96: Iq20 Poor Side Edge Registration Rap

    Adjust the DADF or ADF side edge registration. Go to the relevant procedure: • ADJ 5.1 DADF Side Edge Registration Adjustment (M20F/2218) • ADJ 5.2 ADF Side Edge Registration Adjustment (4118) Image Quality December 2006 IQ20, IQ21 3-20 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 97: Iqs 1 Solid Area Density

    1.0 areas on the copy of the test pattern, must be as dark or darker than the 0.8 ref- erence on the solid area density scale. Refer to Figure 1. Figure 1 Solid area density Image Quality December 2006 IQS 1 WorkCentre M20, 4118, FaxCentre 2218 Family 3-21...

  • Page 98: Iqs 2 Skew

    4mm (5/32 inches) +/- 3mm (1/8 inches) Top edge 4mm (5/32 inches) +/- 3mm (1/8 inches) Corrective Action Go the IQ20 Poor Side Edge Registration RAP. Image Quality December 2006 IQS 2, IQS 3 3-22 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 99 REP 10.3 MEA Unit - Cover PA Exit Assembly .............. 4-52 REPs 14 - Scanner REP 14.1 ELA HOU - Scanner Assembly ............... 4-53 ADJs 1 - Machine Settings ADJ 1.1 Machine Settings ....................4-59 Repairs and Adjustments December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 100 Repairs and Adjustments December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 101: Rep 1.1 Smps + Hvps (M20F)

    Replacement is the reverse of the removal procedure. Ensure both ground harnesses are reconnected to the IPR - shield SMPS upper. Figure 1 IPR - shield SMPS upper removal Repairs and Adjustments December 2006 REP 1.1 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 102: Rep 1.2 Pba Main (M20F)

    PBA foreign device interface, PL 1.10 Item 10. Remove the MEA unit - rear cover, REP 4.2. • PBA foreign device interface harness, PL 1.10 Item 11. Repairs and Adjustments December 2006 REP 1.2 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 103: Rep 1.3 Pba Main (4118/2218)

    PBA SUB NIC, PL 1.15 Item 17 • PBA foreign device interface, PL 1.15 Item 18 • PBA foreign device interface harness, PL 1.15 Item 19 Repairs and Adjustments December 2006 REP 1.2, REP 1.3 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 104: Rep 1.4 Hvps (4118/2218)

    NOTE: The spade connectors have a small latch that must be released before they are Go to GP 3, Service Mode Entry. Scroll to System Admin Tools/Maintenance. Per- disconnected. form the Adjust Shading procedure. Repairs and Adjustments December 2006 REP 1.3, REP 1.4 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 105: Rep 1.5 Smps (4118)

    Ensure that E.S.D. procedures are observed during the removal and installation of the SMPS. Remove the MEA unit - cover PA exit assembly, REP 10.3. Move the SMPS support tray assembly to the left. Repairs and Adjustments December 2006 REP 1.4, REP 1.5 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 106 Figure 1 IPR - shield SMPS upper removal Figure 2 SMPS removal Replacement Disconnect CON1, CON2 and CON3 from the SMPS. Replacement is the reverse of the removal procedure. Repairs and Adjustments December 2006 REP 1.5 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 107: Rep 1.6 Smps (2218)

    Ensure that E.S.D. procedures are observed during the removal and installation of the SMPS. Remove the MEA unit - cover PA exit assembly, REP 10.3. Move the SMPS support tray assembly to the left. Repairs and Adjustments December 2006 REP 1.6 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 108: Rep 1.7 Smps - Psp Fuser (2218)

    Remove the MEA unit - cover PA exit assembly, REP 10.3. Replacement Move the SMPS support tray assembly to the left. Replacement is the reverse of the removal procedure. Repairs and Adjustments December 2006 REP 1.6, REP 1.7 4-10 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 109 Figure 2 SMPS - PSP fuser removal Replacement Disconnect CON2 from the SMPS. Disconnect CON52 and CON53 from the SMPS - PSP fuser. Replacement is the reverse of the removal procedure. Repairs and Adjustments December 2006 REP 1.7 WorkCentre M20, 4118, FaxCentre 2218 Family 4-11...
  • Page 110 Repairs and Adjustments December 2006 REP 1.7 4-12 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 111: Rep 2.1 Ela Hou Ope Assembly (M20F)

    Disconnect the CBF - signal - Remove 4 screws, then OPE FFC. the PBA SUB - OPE joint. Figure 1 PBA SUB - OPE joint removal Repairs and Adjustments December 2006 REP 2.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-13...
  • Page 112 Remove the key pads, Figure 4. Remove 5 screws, then the PBA SUB E-mail. Remove the key pads. Figure 4 Key pads removal Figure 6 PBA SUB E-mail removal Repairs and Adjustments December 2006 REP 2.1 4-14 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 113: Rep 2.2 Ela Hou Ope Assembly (4118)

    Remove 14 screws. Figure 8 E-mail key pad removal Replacement Figure 1 PBA SUB - OPE removal Replacement is the reverse of the removal procedure. Repairs and Adjustments December 2006 REP 2.1, REP 2.2 WorkCentre M20, 4118, FaxCentre 2218 Family 4-15...
  • Page 114 Replacement is the reverse of the removal procedure. Remove the rubber contacts. Figure 2 Rubber contacts removal Remove the key pads, Figure 3. Remove the key pads. Figure 3 Key pads removal Repairs and Adjustments December 2006 REP 2.2 4-16 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 115: Rep 2.3 Ela Hou Ope Assembly (2218)

    OPE. Carefully remove the PBA SUB -OPE. Remove the key pads. Remove 13 screws. Figure 3 Key pads removal Figure 1 PBA SUB - OPE removal Repairs and Adjustments December 2006 REP 2.3 WorkCentre M20, 4118, FaxCentre 2218 Family 4-17...
  • Page 116 Figure 4 PBA SUB - one touch removal Remove the key pads. Figure 6 Key pads removal Replacement Replacement is the reverse of the removal procedure. Repairs and Adjustments December 2006 REP 2.3 4-18 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 117: Rep 4.1 Ela Hou - Drive Assembly

    Remove 4 screws (M20F) or 6 screws (4118/2218) Remove the ELA HOU - Figure 1 Preparation drive assembly. Figure 3 ELA HOU - drive assembly removal Repairs and Adjustments December 2006 REP 4.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-19...

  • Page 118: Rep 4.2 Mea Unit - Rear Cover

    NOTE: The M20F, 4118 and 2218 procedures are the same. The M20F is shown in Figure 1 and Figure 2. Remove the 6 screws securing the MEA unit - rear cover, Figure 1. Remove 6 screws. Figure 1 Screw removal Repairs and Adjustments December 2006 REP 4.1, REP 4.2 4-20 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 119: Rep 4.3 Pmo Cover Exit Rear

    Replacement is the reverse of the removal procedure. Remove 1 screw, then the PMO - connect paper MFP. Figure 1 PMO - connect paper MFP removal Repairs and Adjustments December 2006 REP 4.2, REP 4.3 WorkCentre M20, 4118, FaxCentre 2218 Family 4-21...

  • Page 120: Rep 4.4 Ela Hou - Frame Main Assembly

    Remove the MEC - exit assembly, REP 10.2. Figure 2 PMO cover exit rear removal Replacement Replacement is the reverse of the removal procedure. Repairs and Adjustments December 2006 REP 4.3, REP 4.4 4-22 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 121 11. Disconnect the relevant connectors from the SMPS+HVPS and PBA main (M20F) or the SMPS, HVPS and PBA main (4118/2218). Figure 1 Dummy base frame removal Repairs and Adjustments December 2006 REP 4.4 WorkCentre M20, 4118, FaxCentre 2218 Family 4-23...
  • Page 122 ELA HOU - frame main assembly. Release the harnesses. Figure 3 ELA HOU - frame main assembly removal Replacement Replacement is the reverse of the removal procedure. Repairs and Adjustments December 2006 REP 4.4 4-24 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 123: Rep 5.1 Ela Hou - Dadf (M20F/2218)

    Disconnect the CBF harness - DSUB, Figure 1. CBF harness - DSUB. Pull up the ELA HOU - DADF. Figure 2 ELA HOU - DADF removal Figure 1 CBF harness - DSUB Repairs and Adjustments December 2006 REP 5.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-25...
  • Page 124 Ensure the harness is released through the hole in the frame. Disconnect CN3. Figure 4 Front cover removal Figure 6 MEA unit - TX stacker removal Repairs and Adjustments December 2006 REP 5.1 4-26 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 125 Figure 8 MEA unit - cover open removal Figure 7 Preparation 10. Remove the MEA unit guide duplex, Figure 9. Remove the MEA unit guide duplex. Figure 9 MEA unit guide duplex removal Repairs and Adjustments December 2006 REP 5.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-27...
  • Page 126 Figure 10 MEA unit support pick up assembly removal Disconnect ELA HOU - cover open switch inline connector. Disconnect 2 ground harnesses. Disconnect CN2. Figure 12 Preparation Repairs and Adjustments December 2006 REP 5.1 4-28 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 127 15. Prepare to remove the MEA unit guide pick up assembly, Figure 14. Figure 15 MEA unit guide pickup assembly removal Open the MEA unit cover exit assembly. Disconnect CN4 and CN6. Figure 14 Preparation Repairs and Adjustments December 2006 REP 5.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-29...
  • Page 128 P - gear. Disconnect the MEC - clutch Figure 16 Guide removal small (registration) inline con- nector. Figure 17 Cover - P gear removal Repairs and Adjustments December 2006 REP 5.1 4-30 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 129 Disconnect CN4. Figure 20 Feed gate position Remove 3 screws, then the ELA HOU - duplex motor assembly. Figure 19 ELA HOU - duplex motor assembly removal Repairs and Adjustments December 2006 REP 5.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-31...

  • Page 130: Rep 5.2 Ela Hou - Adf (4118)

    CBF D SUB cable - ADF main. Pull up the ELA HOU - ADF. Figure 2 ELA HOU - ADF removal Figure 1 CBF harness - DSUB Repairs and Adjustments December 2006 REP 5.2 4-32 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 131 Open the PMO- Cover Open. Remove the PMO- Unclip the Side Cover rear, then remove the open cover. cover. Figure 6 PMO-open cover removal Figure 4 Covers removal Repairs and Adjustments December 2006 REP 5.2 WorkCentre M20, 4118, FaxCentre 2218 Family 4-33...
  • Page 132 Replacement is the reverse of the removal procedure. Remove the ADF Upper, Figure 8. Remove 4 screws. Remove ADF Upper. Figure 8 MEA unit-pickup assembly removal Repairs and Adjustments December 2006 REP 5.2 4-34 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 133: Rep 5.3 Pba Sub - Dadf

    Disconnect all CNs from the PBA SUB - DADF. Replacement Remove the PBA SUB - DADF, Figure 1. Replacement is the reverse of the removal procedure. Repairs and Adjustments December 2006 REP 5.3 WorkCentre M20, 4118, FaxCentre 2218 Family 4-35...
  • Page 134 Repairs and Adjustments December 2006 REP 5.3 4-36 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 135: Rep 6.1 Unit - Lsu

    NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more com- monly recognised part names. Figure 1 Connector Remove the MEA unit - cover PA exit assembly, REP 10.3. Repairs and Adjustments December 2006 REP 6.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-37...
  • Page 136 Remove the unit - LSU, Figure 2. Remove 3 screws, then the unit - LSU. Figure 2 Unit - LSU removal Replacement Replacement is the reverse of the removal procedure. Repairs and Adjustments December 2006 REP 6.1 4-38 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 137: Rep 7.1 Mec Unit - Tray Assembly

    Fully open the MEC unit - tray assembly. Separate the front and rear hinges by carefully pulling the MEC unit - tray assembly away from the machine. Figure 1 Preparation Repairs and Adjustments December 2006 REP 7.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-39...
  • Page 138 Repairs and Adjustments December 2006 REP 7.1 4-40 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 139: Rep 8.1 Ela Hou - Side Cover Assembly

    Figure 2 ELA HOU - side cover removal Replacement Replacement is the reverse of the removal procedure. Disengage both PMO - tie Remove 2 screws. stoppers. Figure 1 Preparation Repairs and Adjustments December 2006 REP 8.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-41...

  • Page 140: Rep 8.2 Mea Unit - Duplex Assembly

    Replacement Figure 1 Transfer roller assembly removal Replacement is the reverse of the removal procedure. Replacement Replacement is the reverse of the removal procedure. Repairs and Adjustments December 2006 REP 8.2, REP 8.3 4-42 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 141: Rep 8.4 Ela Hou - Mp Assembly

    Figure 2 PMO - cover feed removal Disconnect 2 Prepare to remove the ELA HOU - MP assembly, Figure 3. connectors. Remove 3 screws. Figure 1 Connectors Figure 3 Preparation Repairs and Adjustments December 2006 REP 8.4 WorkCentre M20, 4118, FaxCentre 2218 Family 4-43...

  • Page 142: Rep 8.5 Mea Unit - Feed Roller Assembly

    Prepare to remove the MEA unit - feed roller assembly, Figure 1. Remove 3 screws. Figure 4 ELA HOU - MP assembly removal Replacement Replacement is the reverse of the removal procedure. Figure 1 Preparation Repairs and Adjustments December 2006 REP 8.4, REP 8.5 4-44 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 143: Rep 8.6 Ela Hou - Pickup Assembly

    (4118/2218) Disconnect CN3, CN4 and CN5 from the HVPS, Figure 1. Replacement Replacement is the reverse of the removal procedure. Disconnect 3 connectors. Figure 1 Connectors Repairs and Adjustments December 2006 REP 8.5, REP 8.6 WorkCentre M20, 4118, FaxCentre 2218 Family 4-45...
  • Page 144 Figure 2 MEA unit guide CST PA assembly removal Figure 3 Solenoid and gear pickup removal CAUTION Do not damage the IPR GND input when removing the ELA HOU pickup plus assembly. Repairs and Adjustments December 2006 REP 8.6 4-46 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 145 Replacement is the reverse of the removal procedure. When reinstalling the MEA unit guide CST PA assembly, ensure the PMO sheet guide paper, PL 4.25 Item 11 and the mylar strips, PL 4.25 Item 12 are not damaged. Repairs and Adjustments December 2006 REP 8.6 WorkCentre M20, 4118, FaxCentre 2218 Family 4-47...
  • Page 146 Repairs and Adjustments December 2006 REP 8.6 4-48 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 147: Rep 10.1 Ela Hou - Fuser Assembly

    NOTE: For clarity, the ELA HOU - side cover assembly is shown removed from the machine in Figure 1, Figure 2 and Figure 3. Figure 1 Cover sheet connector removal Repairs and Adjustments December 2006 REP 10.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-49...
  • Page 148 ELA HOU - fuser assembly. Figure 2 Fuser connector Figure 3 ELA HOU - fuser assembly removal Replacement Replacement is the reverse of the removal procedure. Repairs and Adjustments December 2006 REP 10.1 4-50 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 149: Rep 10.2 Mec - Exit Assembly

    Figure 2 MEC - exit assembly removal Replacement Replacement is the reverse of the removal procedure. Unclip the front of the MEC - exit assembly. Figure 1 Preparation Repairs and Adjustments December 2006 REP 10.2 WorkCentre M20, 4118, FaxCentre 2218 Family 4-51...

  • Page 150: Rep 10.3 Mea Unit - Cover Pa Exit Assembly

    Remove the MEA unit cover PA exit assembly, Figure 1. Remove 2 screws, then the MEA unit - cover PA exit assembly. Figure 1 MEA unit - cover PA exit assembly removal Repairs and Adjustments December 2006 REP 10.3 4-52 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 151: Rep 14.1 Ela Hou - Scanner Assembly

    (M20F) or 1 ground harness (4118/ 2218). ELA HOU - side cover assembly. Figure 1 Harness removal MEA unit - cover front assembly. Figure 3 Opening covers Repairs and Adjustments December 2006 REP 14.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-53...
  • Page 152 Remove the ELA HOU - scanner assembly by lift- ing from the front and sliding toward the rear. Figure 5 ELA HOU - scanner assembly removal Repairs and Adjustments December 2006 REP 14.1 4-54 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 153 Remove the ELA HOU OPE assembly, Figure 7. Figure 8 Screw removal Remove the ELA HOU OPE assembly. Disconnect CN2. Figure 7 ELA HOU OPE assembly removal Repairs and Adjustments December 2006 REP 14.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-55...
  • Page 154 13. Remove the IPR - channel base frame, Figure 11. Remove 4 screws, then the IPR - channel base frame. Figure 11 IPR - channel base frame removal Repairs and Adjustments December 2006 REP 14.1 4-56 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 155 16. Remove the CBF signal -CCD FFC, Figure 14. Figure 12 PMO - cover dummy lower removal Remove the CBF signal - CCD FFC. Figure 14 CBF signal - CCD FFC removal Repairs and Adjustments December 2006 REP 14.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-57...
  • Page 156 When connected to the PBA main, the blue flash on the other end of the CBF signal - CCD FFC should face downwards. Remove 3 screws, then the ELA HOU - scan motor. Figure 16 ELA HOU - scan motor removal Repairs and Adjustments December 2006 REP 14.1 4-58 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 157: Adj 1.1 Machine Settings

    Purpose To correctly set up the machine. Procedure To adjust the machine settings, go to GP 2, User Mode Entry or GP 3 Service Mode Entry. Repairs and Adjustments December 2006 ADJ 1.1 WorkCentre M20, 4118, FaxCentre 2218 Family 4-59...
  • Page 158 Repairs and Adjustments December 2006 ADJ 1.1 4-60 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 159 Registration. If necessary, re-adjust the registration. Use the DADF to make 10 copies of a document. Check the registration, refer to IQS 3 Registration. If necessary, re-adjust the registration. Repairs and Adjustments December 2006 ADJ 5.1, ADJ 5.2 WorkCentre M20, 4118, FaxCentre 2218 Family 4-61...
  • Page 160 Repairs and Adjustments December 2006 ADJ 5.1, ADJ 5.2 4-62 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 161 PL 8.20 MP Assembly..................... 5-33 PL 8.25 Pickup Assembly ....................5-34 PL 9 - Xerographics PL 9.10 Toner & Drum Cartridge ..................5-35 PL 10 - Fusing and Copy/Print Transportation Parts Lists December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 162 Parts Lists December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 163: 1.10 Smps And Pba Main (M20F) (1 Of 2)

    Foreign Device Interface Kit (REF: PL 31.10 Item 1) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 1.10 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 164: 1.12 Smps And Pba Main (M20F) (2 Of 2)

    USB Cable 117N01620 Telephone Line Cord (USSG/XCL) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 1.12 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 165: 1.15 Smps And Pba Main

    Battery Retainer (Not Spared) – Battery (Not Spared) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 1.15 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 166: 1.20 Smps And Pba Main

    Battery (Not Spared) 126N00282 SMPS (REP 1.6) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 1.20 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 167: 2.10 Ope Assembly (1 Of 2) (M20F)

    Cover M OPE (REF: PL 2.11 Item NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 2.10 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 168: 2.11 Ope Assembly (2 Of 2) (M20F)

    CBF Signal - OPE FFC (Not Spared) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 2.11 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 169: 2.15 Ope Assembly

    Indicator - M - Copy (P/O PL 2.15 Item 1) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 2.15 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 170: 2.18 Ope Assembly (2218)

    ELA HOU - OPE Assembly (REP 2.3) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 2.18 5-10 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 171: Pl 4.10 Base Frame Assembly

    Screw - Taptite (Not Spared) 022N01486 Solenoid - Pickup NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 4.10 WorkCentre M20, 4118, FaxCentre 2218 Family 5-11...

  • Page 172: 4.15 Main Frame Assembly (1 Of 2)

    IPR - GND Terminal (P/O PL 4.15 Item 1) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 4.15 5-12 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 173: 4.17 Main Frame Assembly (2 Of 2)

    PMO - Frame Main (P/O PL 4.15 Item 1) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 4.17 WorkCentre M20, 4118, FaxCentre 2218 Family 5-13...

  • Page 174: Pl 4.20 Drives Assembly

    Spared) 152N11723 Motor Harness (4118, 2218) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 4.20 5-14 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 175: Pl 4.25 Covers

    IPR - Guide CST Paper (P/O PL 4.25 Item 10) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 4.25 WorkCentre M20, 4118, FaxCentre 2218 Family 5-15...

  • Page 176: 5.10 Dadf Assembly (1 Of 5) (M20F, 2218)

    ELA HOU - DADF SUB (P/O PL 5.10 Item 1) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 5.10 5-16 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 177: 5.11 Dadf Assembly (2 Of 5) (M20F, 2218)

    ELA HOU - DADF Motor (P/O PL 5.10 Item 31) (REP 5.1) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 5.11 WorkCentre M20, 4118, FaxCentre 2218 Family 5-17...

  • Page 178: 5.12 Dadf Assembly (3 Of 5) (M20F, 2218)

    Bush - 6D (L) (P/O PL 5.10 Item 31) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 5.12 5-18 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 179: 5.13 Dadf Assembly (4 Of 5) (M20F, 2218)

    Bush - M Feed Roller (P/O PL 5.10 Item 31) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 5.13 WorkCentre M20, 4118, FaxCentre 2218 Family 5-19...

  • Page 180: 5.14 Dadf Assembly (5 Of 5) (M20F, 2218)

    Spring ETC - Torsion DOC (P/O PL 5.14 Item 1) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 5.14 5-20 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 181: 5.20 Adf Assembly (1 Of 3)

    PMO - TX Stacker Assembly (Not Spared) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 5.20 WorkCentre M20, 4118, FaxCentre 2218 Family 5-21...

  • Page 182: 5.22 Adf Assembly (2 Of 3)

    White bar assembly (P/O PL 5.22 Item 1) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 5.22 5-22 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 183: 5.24 Adf Assembly (3 Of 3)

    Retard Assembly (P/O PL 5.24 Item NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 5.24 WorkCentre M20, 4118, FaxCentre 2218 Family 5-23...

  • Page 184: 5.25 Platen Cover Assembly (4118)

    PPR Sponge Sheet (P/O PL 5.25 Item 1) 090N00154 Pocket Cover NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 5.25 5-24 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 185: Pl 6.10 Lsu

    Fan DC (Cardinal) (REF: PL 4.10 Item 17) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 6.10 WorkCentre M20, 4118, FaxCentre 2218 Family 5-25...

  • Page 186: Pl 7.10 Tray 1 Cassette Assembly

    Guide Sub Wall (P/O PL 7.10 Item NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 7.10 5-26 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 187: 7.15 Tray 2 Cassette Assembly (1 Of 2)

    PMO - Base Frame - SCF (REF: PL 7.16 Item 2) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 7.15 WorkCentre M20, 4118, FaxCentre 2218 Family 5-27...

  • Page 188: 7.16 Tray 2 Cassette Assembly (2 Of 2)

    CBF Harness - GND (Not Spared) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 7.16 5-28 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 189: 8.10 Side Cover Assembly (1 Of 3)

    IPR - BRKT Guide A (P/O PL 8.10 Item 2) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 8.10 WorkCentre M20, 4118, FaxCentre 2218 Family 5-29...

  • Page 190: 8.11 Side Cover Assembly (2 Of 3)

    Label (R) - Height, MP (P/O PL 8.11 Item 8) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 8.11 5-30 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 191: 8.13 Side Cover Assembly (3 Of 3)

    PMO - Feed Frame (P/O PL 8.10 Item 2) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 8.13 WorkCentre M20, 4118, FaxCentre 2218 Family 5-31...

  • Page 192: Pl 8.15 Feeder Assembly

    E - Clip (P/O PL 8.15 Item 1) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 8.15 5-32 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 193: Pl 8.20 Mp Assembly

    Pickup Assembly (P/O PL 8.20 Item NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 8.20 WorkCentre M20, 4118, FaxCentre 2218 Family 5-33...

  • Page 194: Pl 8.25 Pickup Assembly

    PMO - Actuator No Paper 007N01193 Gear Pickup NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 8.25 5-34 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 195: Pl 9.10 Toner & Drum Cartridge

    PL 4.20 Item 1) – PBA Bias (Not Spared) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 9.10 WorkCentre M20, 4118, FaxCentre 2218 Family 5-35...
  • Page 196 Bearing (P/O PL 10.10 Item 1) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 10.10 5-36 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 197 Fan - DC 130N01491 Thermostat 130N01479 Thermistor NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 10.15 WorkCentre M20, 4118, FaxCentre 2218 Family 5-37...
  • Page 198 MCT Glass Scanner (Legal) (P/O PL 14.10 Item 2) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 14.10 5-38 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 199 ELA HOU - Scan Lower (P/O PL 14.10 Item 1) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 14.11 WorkCentre M20, 4118, FaxCentre 2218 Family 5-39...
  • Page 200 Cover - Scan Lower (UMAX) (P/O PL 14.10 Item 1) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 14.13 5-40 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 201 Security Kit, Network and Printing (M20F) NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more commonly recognised part names. Parts Lists December 2006 PL 31.10 WorkCentre M20, 4118, FaxCentre 2218 Family 5-41...
  • Page 202 PL 8.20 002N02521 PL 2.15 015N00440 PL 4.10 002N02522 PL 2.15 015N00441 PL 4.10 002N02586 PL 14.11 015N00486 PL 7.16 002N02587 PL 4.15 017N00212 PL 4.10 Parts Lists December 2006 Part Number Index 5-42 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 203 PL 10.15 029N00350 PL 2.11 104N00037 PL 10.15 029N00351 PL 2.11 105N02109 PL 1.15 029N00352 PL 2.11 105N02109 PL 1.20 029N00353 PL 2.11 105N02135 PL 1.20 Parts Lists December 2006 Part Number Index WorkCentre M20, 4118, FaxCentre 2218 Family 5-43...
  • Page 204 PL 1.10 127N07516 PL 4.10 140N62962 PL 5.11 127N07517 PL 4.20 140N63015 PL 31.10 130N01199 PL 5.22 140N63060 PL 1.15 130N01200 PL 5.22 140N63060 PL 1.20 Parts Lists December 2006 Part Number Index 5-44 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 205 PL 1.20 144N00128 PL 1.10 144N00129 PL 1.10 144N00142 PL 1.10 144N00143 PL 1.10 152N01991 PL 4.10 152N01992 PL 7.16 152N11548 PL 1.12 152N11549 PL 6.10 Parts Lists December 2006 Part Number Index WorkCentre M20, 4118, FaxCentre 2218 Family 5-45...
  • Page 206 Parts Lists December 2006 Part Number Index 5-46 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 207 GP 25 DADF Diagnostic (2218) ..................6-66 GP 26 Restriction of Hazardous Substances (RoHS) ............. 6-69 Change Tags Change Tags........................6-71 M20F Tags ........................6-71 4118 Tags ........................6-72 2218 Tags ........................6-72 General Procedures and Information December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 208 General Procedures and Information December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 209: Gp 1 Engine Test Mode Entry

    Go to next test (LSU HSYNC TEST) The time in milliseconds, will be displayed after approx- imately 10 seconds. The LSU ready time will include 500 milliseconds stabilisation time. General Procedures and Information December 2006 GP 1 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 210 MHV value is good. If the value is 0 or 255 the display will read “Over The Range”. This indicates problems with the toner cartridge or drum cartridge or their respective contacts. General Procedures and Information December 2006 GP 1 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 211 Sensor name Parts list (Feed sensor) (Actuator - PL 8.25 Item 25) CBF - harness; switch - micro PL 4.17 Item 2 (Right hand cover interlock) General Procedures and Information December 2006 GP 1 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 212 (Tray 1 empty sensor) (Actuator - PL 8.25 Item 7) PBA sub - MP sensor PL 8.20 Item 24 (Paper transport sensor) (Actuator - PL 8.20 Item 12) General Procedures and Information December 2006 GP 1 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 213 Figure 1 LCD test sequence General Procedures and Information December 2006 GP 1 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 214: Gp 2 User Mode Entry

    Press Enter to select the required option. Refer to the relevant tables: Help List • Table 1 CopyCentre C20 user mode settings. • Table 2 WorkCentre M20 user mode settings. Table 2 M20 user mode settings • Table 3 WorkCentre M20i user mode settings. Function Item Option •...
  • Page 215 NewZealand / SouthAfrica / Israel / Korea / Network Setup Reset NIC / Configure Network / Netware / K.Xerox / China / India / Asia_STD / Malaysia Use Factory Defaults / Singapore / USA/Canada / Brazil / Chile / Columbia / Mexico / Argentina / Peru / Ger-...
  • Page 216 Auxiliary Access Off / On Toner Save Off / On Network Setup Reset NIC / Configure Network / Discard Size 0-30mm Factory Defaults Change Passcode General Procedures and Information December 2006 GP 2 6-10 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 217 On-Err / On / Off Mailbox Setup Create / Delete Auto Reduction On / Off Fax Forward Off / All / TX Only / RX Only General Procedures and Information December 2006 GP 2 WorkCentre M20, 4118, FaxCentre 2218 Family 6-11...
  • Page 218 Serial Number / Clean Drum / New Drum / Billing Counters / Notify Toner Low Mailbox Setup Create / Delete Fax Forward Off / All / TX Only / RX Only General Procedures and Information December 2006 GP 2 6-12 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 219: Gp 3 Service Mode Entry

    Refer to Figure 1 for the CopyCentre C20 service mode flowchart. The flowchart only shows the upper two levels of options that are available. Refer to Table 1 for the complete list of options. General Procedures and Information December 2006 GP 3 WorkCentre M20, 4118, FaxCentre 2218 Family 6-13...
  • Page 220 Figure 1 C20 service mode flowchart General Procedures and Information December 2006 GP 3 6-14 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 221 Report / Print All Reports (includes Help List) WorkCentre M20 Refer to Figure 2 for the WorkCentre M20 service mode flowchart. The flowchart only shows the upper two levels of options that are available. Refer to Table 2 for the complete list of options.
  • Page 222 Figure 2 M20 service mode flowchart General Procedures and Information December 2006 GP 3 6-16 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 223 Refer to Figure 3 for the WorkCentre M20i service mode flowchart. The flowchart only shows the upper two levels of options that are available. Refer to Table 3 for the complete list of options. General Procedures and Information December 2006 GP 3 WorkCentre M20, 4118, FaxCentre 2218 Family 6-17...
  • Page 224 Figure 3 M20i service mode flowchart General Procedures and Information December 2006 GP 3 6-18 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 225 NewZealand / SouthAfrica / Israel / Korea / Network Setup Reset NIC / Configure Network / Netware / K.Xerox / China / India / Asia_STD / Malaysia Use Factory Defaults / Singapore / USA/Canada / Brazil / Chile / Email Setup...
  • Page 226 Refer to Table 4 for the complete list of options. Figure 4 4118P service mode flowchart General Procedures and Information December 2006 GP 3 6-20 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 227 Protect All / Allow All Auxiliary Access On / Off Network Setup Reset NIC / Configure Network / Netware / Use Factory Defaults Change Passcode General Procedures and Information December 2006 GP 3 WorkCentre M20, 4118, FaxCentre 2218 Family 6-21...
  • Page 228 Figure 5 4118X service mode flowchart General Procedures and Information December 2006 GP 3 6-22 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 229 Allow All / NewZealand / SouthAfrica / Israel / Korea / Allow Speed Dials K.Xerox / China / India / Asia_STD / Malaysia / System Admin Tools Protect All / Allow All Singapore / USA/Canada / Brazil / Chile /...
  • Page 230 Refer to Figure 6 for the FaxCentre 2218 service mode flowchart. The flowchart only shows the upper two levels of options that are available. Refer to Table 6 for the complete list of options. Figure 6 2218 service mode flowchart General Procedures and Information December 2006 GP 3 6-24 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 231 / Junk Fax List / Billing/Counters / Connect Redials 0-13 Page / PCL Font List / PS Font List / Print All Ring to Answer Reports (includes Help List) Redial Term 1-15 General Procedures and Information December 2006 GP 3 WorkCentre M20, 4118, FaxCentre 2218 Family 6-25...

  • Page 232: Gp 4 Fax Setup

    4118/2218 Procedure Perform the following: Enter service mode, GP 3. Select ‘MAINTENANCE’. Press the ENTER button. Select the ‘MEMORY CLEAR’. Press the ENTER button. General Procedures and Information December 2006 GP 4, GP 5 6-26 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 233: Gp 6 Maintenance

    LCD will display ‘OK’. The machine automatically prints a sheet of paper. The toner particles on the OPC drum sur- face are fixed to the paper. General Procedures and Information December 2006 GP 6 WorkCentre M20, 4118, FaxCentre 2218 Family 6-27...
  • Page 234 The default modem speed setting is 33.6Kbps. This default setting should not be changed. Engine Test Refer to Engine Test Mode Entry, GP 1. General Procedures and Information December 2006 GP 6 6-28 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 235: Gp 7 Reports

    Use this procedure to test the ADF. For details of the exact procedure, refer to GP 24. DADF Diagnostic Use this procedure to test the DADF. For details of the exact procedure, refer to GP 25. General Procedures and Information December 2006 GP 6, GP 7 WorkCentre M20, 4118, FaxCentre 2218 Family 6-29...
  • Page 236 This list provides a list of the user system data settings and tech mode settings. Fax TX Confirm Displays the result of the last send operation. General Procedures and Information December 2006 GP 7 6-30 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 237: Gp 8 Firmware Upgrade

    NOTE: A sending fax machine must be set up as ECM mode. The receiving machines memory must be set up as 100%. If not, the function will not operate successfully. General Procedures and Information December 2006 GP 8, GP 9 WorkCentre M20, 4118, FaxCentre 2218 Family 6-31...

  • Page 238: Gp 10 General Disassembly Precautions

    Less than 65 dB (Copy/Printing scanning mode) Power Rating AC 100VAC to 127VAC +/- 15%, 50/60Hz +/- 3Hz AC 220VAC to 240VAC +/- 15%, 50/60Hz +/- 3Hz General Procedures and Information December 2006 GP 10, GP 11 6-32 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 239 DADF (Duplex Automatic Document Feeder): 50 Sheets (75g) Table 7 Consumables FAX Mode Standard /Fine/Super Fine/Halftone Item Life expectancy Memory 16MB Toner Cartridge 8,000 sheets (5% coverage pattern, simplex normal mode) General Procedures and Information December 2006 GP 11 WorkCentre M20, 4118, FaxCentre 2218 Family 6-33...
  • Page 240 Minimum System Requirement Pentium III 500Mhz, 32 MB RAM, 100MB (Hard Disk) 20 characters X 2 lines Memory 16 Mbyte for flash Memory, 64 Mbyte SDRAM General Procedures and Information December 2006 GP 11 6-34 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 241 IEEE1284 (ECP Support), USB 2.0 (simplex normal mode) Compatibility TWAIN Standard, WIA Optical Resolution (H X V) 600 X 600 dpi Interpolation Resolution Max. 4800 dpi Halftone 256 Levels General Procedures and Information December 2006 GP 11 WorkCentre M20, 4118, FaxCentre 2218 Family 6-35...
  • Page 242 Minimum System Requirement Pentium III 500Mhz, 32 MB RAM, 100MB (Hard Disk) 20 characters X 2 lines Memory 16 Mbyte for flash Memory, 64 Mbyte SDRAM General Procedures and Information December 2006 GP 11 6-36 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 243 TWAIN Standard, WIA Optical Resolution (H X V) 600 X 600 dpi (Enhanced 4800 x 4800 dpi) Interpolation Resolution Max. 4800 dpi Halftone 256 Levels General Procedures and Information December 2006 GP 11 WorkCentre M20, 4118, FaxCentre 2218 Family 6-37...
  • Page 244 Developing Voltage (DEV) -450V +/- 20V Charge Voltage (MHV) -1350V +/- 50V Supply Voltage -600V +/- 50V Blade Voltage -500V +/- 20V OPC Drum -135V +/- 15% General Procedures and Information December 2006 GP 11 6-38 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 245: Gp 12 Circuit Description

    ARM946ES) including various I/O device drivers, system memory, scanner, printer, motor driver, PC I/F and FAX transceiver controls the whole system. The entire structure of the main circuit is shown in Figure 1. General Procedures and Information December 2006 GP 12 WorkCentre M20, 4118, FaxCentre 2218 Family 6-39...
  • Page 246 Figure 1 M20F main circuit General Procedures and Information December 2006 GP 12 6-40 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 247 80MHz: ARM920T) including various I/O device drivers, system memory, scanner, printer, motor driver, PC I/F and a FAX transceiver controls the whole system. Refer to Figure 2. Figure 2 4118 main circuit General Procedures and Information December 2006 GP 12 WorkCentre M20, 4118, FaxCentre 2218 Family 6-41...
  • Page 248 The image processor is inte- grated in the CPU. The entire structure of the main circuit is shown in Figure 3 and Figure 4. Figure 3 2218 main circuit General Procedures and Information December 2006 GP 12 6-42 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 249 Figure 4 2218 main circuit General Procedures and Information December 2006 GP 12 WorkCentre M20, 4118, FaxCentre 2218 Family 6-43...

  • Page 250: Gp 13 Circuit Operation

    Refer to Figure 1. PROGRAM DOWNLOAD MODE will be activated. In this mode, you can download the pro- gram through the parallel port. Figure 1 Timing chart General Procedures and Information December 2006 GP 13 6-44 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 251 4118 1MBYTE SRAM K6R1016VID It is used for image processing only. For details, refer to the relevant sections: • M20 FAX Transceiver • 4118/2218 SmartDAA FAX Technology General Procedures and Information December 2006 GP 13 WorkCentre M20, 4118, FaxCentre 2218 Family 6-45...
  • Page 252 Transmission speed of FM336 is supported up to 33.6k. The modem is connected to LINE through transformer directly, refer to Figure 4. Figure 4 Fax transceiver General Procedures and Information December 2006 GP 13 6-46 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 253 256 Gray’s halftone representation for Photo document: 3x5 EDF (Error Diffusion) method proposed by Stucki. Figure 1 Block Diagram LAT (Local Adaptive Threshold) for text document: • use of 5x5 LOCAL WINDOW (TIP ALGORITHM). General Procedures and Information December 2006 GP 14 WorkCentre M20, 4118, FaxCentre 2218 Family 6-47...
  • Page 254 36 General Purpose Input/Output: 8(GPO), 28(GPIO) Black/White Reversion and Image Mirroring Support Refer to Figure 2 and Figure 3. Figure 2 External interface with CIP4 General Procedures and Information December 2006 GP 14 6-48 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 255: Gp 15 Host Interface

    PC, upload/download of the fax data to send or receive and monitoring the system control signal and overall system from PC are all processed through this part. General Procedures and Information December 2006 GP 14, GP 15 WorkCentre M20, 4118, FaxCentre 2218 Family 6-49...
  • Page 256 Automatic retry of failed packets. • Diagnostic register allows forced USB errors. • Software controlled disconnect allows re-enumeration. • Atomic operation to set and clear status bits, simplifying software. General Procedures and Information December 2006 GP 15 6-50 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 257: Gp 16 Engine Controller (M20F)

    This system uses TEA3718(U57, U58), A2918(U59)’s motor driver IC. However, the sensing resistance (R273, R274, R292, R293) and reference resistance (R284, R289, R294, R295) can vary depending on the motor actuation current value. General Procedures and Information December 2006 GP 16 WorkCentre M20, 4118, FaxCentre 2218 Family 6-51...
  • Page 258 It is the process to change the afterimage on the OPC drum surface formed by LSU into visible image by the toner particles. General Procedures and Information December 2006 GP 16 6-52 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 259 Regulation circuit. Refer to Figure 6. Figure 3 Transfer Output Unit Block Diagram Figure 4 MHV output unit block diagram Figure 6 MHV signal General Procedures and Information December 2006 GP 16 WorkCentre M20, 4118, FaxCentre 2218 Family 6-53...
  • Page 260 CPU, the transfer voltage output will differ according to the preset transfer table. The changes in transfer output required by each load is controlled by PWM-DUTY. General Procedures and Information December 2006 GP 16 6-54 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 261 Figure 1 OPE block diagram • LCD drive signals are sent from U1 P2-x pin group, P3-4-P3-6 pins. • Machine status LED drive signals are sent from U1 LED0-LED7. General Procedures and Information December 2006 GP 17 WorkCentre M20, 4118, FaxCentre 2218 Family 6-55...
  • Page 262 • Frequency Tolerance: 1.5% High Group: 1209, 1336, 1477, 1633Hz Low Group: 697, 770, 852, 941 Hz General Procedures and Information December 2006 GP 18 6-56 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 263: Gp 19 Smps Unit Operation (M20F)

    This circuit turns on only when "fuser on" sends the signal and the DC power is (C2, C4, LF1), the common mode grounding circuit (C5, C6), the second noise filter (C7, LF2), supplied. and the thermistor (TH1). General Procedures and Information December 2006 GP 19 WorkCentre M20, 4118, FaxCentre 2218 Family 6-57...

  • Page 264: Gp 20 Acronyms And Parts Description List

    OPE - Operation panel (control panel) PL 14.11 Item 18 CBF power switch grey CBF - Cable form PL 1.10 Item 2 PL 1.15 Item 2 PL 1.20 Item 2 General Procedures and Information December 2006 GP 19, GP 20 6-58 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 265 IPR - washer spring CU CU - Curve PL 5.10 Item 22 PMO - cam jam remove PMO - Processing mold PL 4.25 Item 22 General Procedures and Information December 2006 GP 20 WorkCentre M20, 4118, FaxCentre 2218 Family 6-59...
  • Page 266 Unit - LSU LSU - Laser scanning unit PL 6.10 Item 1 PL 2.18 Item 21 PBA SUB E-mail E-mail PWB PL 2.10 Item 12 General Procedures and Information December 2006 GP 20 6-60 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 267 MEA unit - cover exit assembly DADF exit assembly PL 5.12 Item 1 MEA unit - cover open DADF top cover assembly PL 5.10 Item 2 General Procedures and Information December 2006 GP 20 WorkCentre M20, 4118, FaxCentre 2218 Family 6-61...
  • Page 268 Table 14 Toner, drum cartridge and fuser Part name Commonly known as PL Ref. ELA Unit - OPC drum set Xerographic module PL 9.10 Item 1 General Procedures and Information December 2006 GP 20 6-62 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 269: Gp 21 Dadf/Adf Document Feeding Specifications

    PL 14.13 Item 3 PBA SUB - D SUB Scanner PWB PL 14.11 Item 5 PMO lever sensor DADF angle sensor actuator PL 14.11 Item 12 General Procedures and Information December 2006 GP 20, GP 21 WorkCentre M20, 4118, FaxCentre 2218 Family 6-63...

  • Page 270: Gp 22 Paper And Media Specifications

    60 gsm to 90 gsm (16lb to 24lb) Bypass 60 gsm to 163 gsm (16lb to 43lb) Duplex 60 gsm to 75 gsm (16lb to 20lb) General Procedures and Information December 2006 GP 22 6-64 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 271: Gp 23 Service Log

    Double click on the folder “service_log” Double click on the PDF file called Service_log.pdf. • For hardcopy make a copy of this page. Figure 1 Service log General Procedures and Information December 2006 GP 23 WorkCentre M20, 4118, FaxCentre 2218 Family 6-65...

  • Page 272: Gp 24 Adf Test (4118)

    Press Enter. The motor will run. Press the stop key to stop the motor. Sensor Test To check a sensor, perform the following: Actuate the relevant sensor: General Procedures and Information December 2006 GP 24, GP 25 6-66 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 273 Use the up and down keys to scroll to the name of the relevant sensor. If the sensor is good, the displayed state of the sensor will be On or Open. General Procedures and Information December 2006 GP 25 WorkCentre M20, 4118, FaxCentre 2218 Family 6-67...
  • Page 274 Figure 1 DADF Diagnostics General Procedures and Information December 2006 GP 25 6-68 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 275: Gp 26 Restriction Of Hazardous Substances (Rohs)

    • Polybrominated Biphenyls (PBB’s) Identification of a RoHS Compliant Machine Xerox will maintain a central list of RoHS compliant machines. RoHS compliant M20F machines will be identified by TAG 050. All 4118 and 2218 machines are RoHS compliant. Identification of a RoHS Compliant Spare...
  • Page 276 General Procedures and Information December 2006 GP 26 6-70 WorkCentre M20, 4118, FaxCentre 2218 Family...

  • Page 277: Change Tags

    Optional: Install as a customer option or a field engineering decision. Situational: Install as the situation demands. Manufacturing: Cannot be installed in the field. Refurbishing only. General Procedures and Information December 2006 Change Tags, M20F Tags WorkCentre M20, 4118, FaxCentre 2218 Family 6-71...
  • Page 278 2218 Tags TAG: None issued TAG: None issued CLASS: CLASS: NAME: NAME: PURPOSE: PURPOSE: KIT NUMBER: KIT NUMBER: PARTS LIST ON: PARTS LIST ON: General Procedures and Information December 2006 4118 Tags, 2218 Tags 6-72 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 279 7 Wiring Data Wiring Diagrams Wiring Diagrams......................PWB Connector Locations PWB Connector Locations ....................7-21 Wiring Data December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 280 Wiring Data December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 281 Connectors shown in part have reference to other wiring diagrams as necessary. • Where necessary, components have references to show additional connections to them. • Relevant parts list references are shown. Wiring Data December 2006 Wiring Diagrams WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 282 Wiring Diagram 1 (M20F) Figure 1 Wiring Diagram 1 Wiring Data December 2006 Wiring Diagrams WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 283 Wiring Diagram 2 (M20F) Figure 2 Wiring Diagram 2 Wiring Data December 2006 Wiring Diagrams WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 284 Wiring Diagram 3 (M20F) Figure 3 Wiring Diagram 3 Wiring Data December 2006 Wiring Diagrams WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 285 Wiring Diagram 4 (M20F) Figure 4 Wiring Diagram 4 Wiring Data December 2006 Wiring Diagrams WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 286 Wiring Diagram 5 (M20F) Figure 5 Wiring Diagram 5 Wiring Data December 2006 Wiring Diagrams WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 287 Wiring Diagram 6 Figure 6 Wiring Diagram 6 Wiring Data December 2006 Wiring Diagrams WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 288 Wiring Diagram 7 (4118) Figure 7 Wiring Diagram 7 Wiring Data December 2006 Wiring Diagrams 7-10 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 289 Wiring Diagram 8 (4118/2218) Figure 8 Wiring Diagram 8 Wiring Data December 2006 Wiring Diagrams WorkCentre M20, 4118, FaxCentre 2218 Family 7-11...
  • Page 290 Wiring Diagram 9 (4118) Figure 9 Wiring Diagram 9 Wiring Data December 2006 Wiring Diagrams 7-12 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 291 Wiring Diagram 10 (4118) Figure 10 Wiring Diagram 10 Wiring Data December 2006 Wiring Diagrams WorkCentre M20, 4118, FaxCentre 2218 Family 7-13...
  • Page 292 Wiring Diagram 11 (4118) Figure 11 Wiring Diagram 11 Wiring Data December 2006 Wiring Diagrams 7-14 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 293 Wiring Diagram 12 (4118) Figure 12 Wiring Diagram 12 Wiring Data December 2006 Wiring Diagrams WorkCentre M20, 4118, FaxCentre 2218 Family 7-15...
  • Page 294 Wiring Diagram 13 (2218) Figure 13 Wiring Diagram 13 Wiring Data December 2006 Wiring Diagrams 7-16 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 295 Wiring Diagram 14 (2218) Figure 14 Wiring Diagram 14 Wiring Data December 2006 Wiring Diagrams WorkCentre M20, 4118, FaxCentre 2218 Family 7-17...
  • Page 296 Wiring Diagram 15 (2218) Figure 15 Wiring Diagram 15 Wiring Data December 2006 Wiring Diagrams 7-18 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 297 Wiring Diagram 16 (2218) Figure 16 Wiring Diagram 16 Wiring Data December 2006 Wiring Diagrams WorkCentre M20, 4118, FaxCentre 2218 Family 7-19...
  • Page 298 Wiring Diagram 17 (2218) Figure 17 Wiring Diagram 17 Wiring Data December 2006 Wiring Diagrams 7-20 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 299 13. SMPS (2218), Figure 13. 14. SMPS - PSP fuser (2218), Figure 14. 15. PBA Main (2218), Figure 15. 16. PBA SUB OPE (2218), Figure 16. Figure 1 SMPS + HVPS (M20F) Wiring Data December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family 7-21...
  • Page 300 PBA Main (M20F) PBA SUB - OPE (M20F) Location: PL 1.10 Item 4 Location: PL 2.11 Item 10 Figure 2 PBA main (M20F) Figure 3 PBA SUB - OPE (M20F) Wiring Data December 2006 7-22 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 301 PBA SUB - Sensor IF (M20F/2218) Location: PL 5.11 Item 19 Location: PL 5.11 Item 4 Figure 4 PBA SUB - DADF (M20F/2218) Figure 5 PBA SUB - Sensor IF (M20F/2218) Wiring Data December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family 7-23...
  • Page 302 HVPS (4118/2218) SMPS (4118) Location: PL 1.15 Item 10 Location: PL 1.15 Item 4 Figure 6 HVPS Figure 7 SMPS (4118) Wiring Data December 2006 7-24 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 303 PBA Main (4118) PBA SUB OPE (4118) Location: PL 1.15 Item 9 Location: PL 2.15 Item 14 Figure 9 PBA SUB OPE (4118) Figure 8 PBA main (4118) Wiring Data December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family 7-25...
  • Page 304 PBA SUB - ADF (4118) PBA SCF Location: PL 5.22 Item 4 Location: PL 7.16 Item 3 Figure 11 PBA SCF Figure 10 PBA SUB - ADF (4118) Wiring Data December 2006 7-26 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 305 PBA SUB - D SUB SMPS (2218) Location: PL 14.11 Item 5 Location: PL 1.20 Item 23 Figure 12 PBA SUB - D SUB Figure 13 SMPS (2218) Wiring Data December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family 7-27...
  • Page 306 SMPS - PSP Fuser (2218) PBA Main (2218) Location: PL 1.20 Item 4 Location: PL 1.20 Item 9 Figure 14 SMPS - PSP fuser (2218) Figure 15 PBA main (2218) Wiring Data December 2006 7-28 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 307 PBA SUB OPE (2218) Location: PL 2.18 Item 21 Figure 16 PBA SUB OPE (2218) Wiring Data December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family 7-29...
  • Page 308 Wiring Data December 2006 7-30 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 309 8 Accessories ACC 1 PBA Foreign Device Checkout ................ACC 2 Foreign Device Interface Installation ..............Accessories December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 310 Accessories December 2006 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 311 Unpack the components of the foreign device interface kit. Remove the special screw (MFP), PL 4.25 Item 23. Remove the PMO - connect paper MFP, PL 4.25 Item 4. Accessories December 2006 ACC 1, ACC 2 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 312 Remove the MEA unit rear cover, REP 4.2. Figure 2 PBA foreign device interface install Reinstall the PMO - connect paper MFP, then the special screw (MFP). Accessories December 2006 ACC 2 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 313 10. Press the ‘Menu/Exit’ key twice to return to ‘Ready to Copy’ mode. 11. If the ‘System Admin Tools’ were not password protected, perform the relevant Enabling Password Protect procedure. Accessories December 2006 ACC 2 WorkCentre M20, 4118, FaxCentre 2218 Family...
  • Page 314 Accessories December 2006 ACC 2 WorkCentre M20, 4118, FaxCentre 2218 Family...

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