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Xerox FaxCentre 2218 User Manual

Faxing, digital copying, direct printing and scanning at 17 pages per minute a4 or 18 pages per minute letter as standard.
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01_UG.book Page 1 Wednesday, March 7, 2007 3:00 PM

FaxCentre 2218

User Guide

700N00148 Rev A

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   Summary of Contents for Xerox FaxCentre 2218

  • Page 1: Faxcentre 2218

    01_UG.book Page 1 Wednesday, March 7, 2007 3:00 PM FaxCentre 2218 User Guide 700N00148 Rev A...
  • Page 2 ® Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Product names and trademarks of other companies are hereby acknowledged. Changes, technical inaccuracies and typographical errors will be corrected in subsequent editions.
  • Page 3: Table Of Contents

    Product Recycling and Disposal... 1-19 2 Getting Started ...2-1 Unpacking ... 2-2 CD Contents... 2-3 CD Installation ... 2-5 Machine Overview ... 2-6 Options ... 2-6 Component Location ... 2-7 Control Panel Overview ... 2-9 Xerox FaxCentre 2218 User Guide Page i...
  • Page 4 Create a Mailbox ... 4-23 Delete a Mailbox ... 4-24 Mailbox Procedures... 4-25 Storing Documents in a Mailbox ... 4-25 Printing Mailbox Contents ... 4-26 Deleting Mailbox Contents ... 4-27 Polling from a Mailbox ... 4-28 Page ii Xerox FaxCentre 2218 User Guide...
  • Page 5 WIA Scanning Procedure ... 7-6 8 Machine Administration ...8-1 Reports ... 8-2 Reports Available ... 8-2 Printing Reports ... 8-3 ControlCentre... 8-4 Installing ControlCentre... 8-4 Running ControlCentre ... 8-4 Using ControlCentre... 8-4 Department Codes... 8-7 Xerox FaxCentre 2218 User Guide Page iii...
  • Page 6 Paper Jams ... 10-6 Paper Exit Area ... 10-7 2 Sided Jam ... 10-9 Bypass Tray Jam ... 10-9 Customer Support ... 10-10 LCD Error Messages ... 10-11 Problem and Solutions Charts ... 10-14 Page iv Xerox FaxCentre 2218 User Guide...
  • Page 7 Faxing Problems Solution Chart ... 10-18 11 Specifications ...11-1 Introduction... 11-2 Printer Specifications... 11-3 Fax Specifications ... 11-4 Scanner and Copier Specifications ... 11-5 General Specifications ... 11-6 Media Specifications ... 11-7 12 Index ...1-1 Xerox FaxCentre 2218 User Guide Page v...
  • Page 8 01_UG.book Page vi Wednesday, March 7, 2007 3:00 PM Page vi Xerox FaxCentre 2218 User Guide...
  • Page 9: Welcome

    01_UG.book Page 1 Wednesday, March 7, 2007 3:00 PM 1 Welcome Thank you for choosing the Xerox FaxCentre 2218. This product have been designed for ease of use, but to use your machine to its fullest potential take some time to read the User Guide.
  • Page 10: Introduction

    The Network Kit enables network printing. The kit also includes Macintosh, PostScript®3TM For instructions on unpacking and setting up the machine ready for use the Quick Install Sheets, or refer to “Getting Started” on page 2-1. Page 1-2 and Linux print and scan drivers. Xerox FaxCentre 2218 User Guide...
  • Page 11: About This Guide

    Throughout this User Guide some terms are used interchangeably: Paper is synonymous with media. Document is synonymous with original. Xerox FaxCentre 2218 is synonymous with the machine. The following table offers further information about the conventions used within this Guide. CONVENTION Italic Typeface Used to emphasize a word or phrase.
  • Page 12: Related Information Sources

    - This User Guide - The Quick Use Guide - The Quick Install Sheets - The System Administration Guide - The Xerox website http://www.xerox.com - The Network Quick Setup Guide - The Reference Poster Page 1-4 Xerox FaxCentre 2218 User Guide...
  • Page 13: Customer Support

    If you need assistance during or after product installation, please visit the Xerox website for online solutions and support: If you require further assistance, call our experts at the Xerox Welcome Center, or contact your local representative. When telephoning please provide the machine serial number. Use the...
  • Page 14: Safety Notes

    Read these safety notes carefully before using this product to ensure you operate the equipment safely. Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency approval, and compliance to established environmental standards.
  • Page 15: Electrical Safety Information

    This equipment is to be operated from the type of electrical supply indicated on the product data plate label. If this machine needs to be moved to a different location, contact a Xerox service representative or your authorized local representative or service support organization.
  • Page 16: Operational Safety Information

    To remove all electrical power from the equipment, disconnect the power cable from the electrical outlet. Operational Safety Information To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times. Do These: Always connect equipment to a correctly grounded power outlet.
  • Page 17: Maintenance Information

    This product will produce ozone during normal operation. The ozone produced is heavier than air and is dependent on copy volume. Providing the correct environmental parameters as specified in the Xerox installation procedure will ensure that the concentration levels meet safe limits.
  • Page 18: Consumables

    Changes and modifications to this equipment not specifically approved by Xerox may void the user's authority to operate this equipment.
  • Page 19: Product Safety Certification

    Product Safety Certification This product is certified by the following Agency using the Safety standards listed. Underwriters Laboratories Inc. This product was manufactured under a registered ISO9001 Quality system. Xerox FaxCentre 2218 User Guide AGENCY UL60950-1st Edition (USA/Canada) STANDARD Page 1-11...
  • Page 20: Regulatory Information

    (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges.) Page 1-12 Xerox FaxCentre 2218 User Guide...
  • Page 21 US: AAAEQ##TXXXX. For earlier products, the REN is separately shown on the label. If this Xerox equipment causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the Telephone Company will notify the customer as soon as possible.
  • Page 22 01_UG.book Page 14 Wednesday, March 7, 2007 3:00 PM Repairs to the machine should be made only by a Xerox representative or an authorized Xerox service agency. This applies at any time during or after the service warranty period. If unauthorized repair is performed, the remainder of the warranty period is null and void.
  • Page 23: Environmental Compliance

    Xerox ENERGY STAR equipment is preset at the factory. Your machine will be delivered with the timer for switching to Power Save Mode from the last copy/print out, set at 15 minutes. A more detailed description of this feature together with instructions on changing the default time to suit your work pattern can be found in the Machine Setup section of this guide.
  • Page 24: Illegal Copies

    Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Page 1-16 Federal Reserve Bank Notes Gold Certificates Treasury Notes Fractional Notes Paper Money Xerox FaxCentre 2218 User Guide...
  • Page 25 Canada or of a province, the government of a state other than Canada or a department, board, Commission or agency established by the Government of Canada or of a province or of a government of a state other than Canada. Xerox FaxCentre 2218 User Guide Dependency Status Previous military service...
  • Page 26 The above list is provided for your convenience and assistance, but it is not all-inclusive, and no liability is assumed for its completeness accuracy. In case of doubt, consult your solicitor. Page 1-18 Xerox FaxCentre 2218 User Guide...
  • Page 27: Product Recycling And Disposal

    01_UG.book Page 19 Wednesday, March 7, 2007 3:00 PM Product Recycling and Disposal If you are managing the disposal of your Xerox product, please note that the product may contain, lead, mercury, perchlorate and other materials whose disposal may be regulated due to environmental considerations.
  • Page 28 01_UG.book Page 20 Wednesday, March 7, 2007 3:00 PM Page 1-20 Xerox FaxCentre 2218 User Guide...
  • Page 29: Getting Started

    Machine Setup......2-21 Installing Software ......2-25 Xerox FaxCentre 2218 User Guide Page 2-1...
  • Page 30: Unpacking

    ( moved, push the switch to the lock position ( Pull open the paper tray and remove the packing material from the tray. Page 2-2 Tape Scanner Module Xerox FaxCentre 2218 User Guide...
  • Page 31: Cd Contents

    Country. CD Contents Documentation CD The Documentation provides detailed information, technical specifications and procedural step by step instructions on all the features available. Xerox FaxCentre 2218 User Guide Documentation AC Power Cord Drum Cartridge Starter Toner Cartridge USB Cable...
  • Page 32 Also use ControlCentre to upgrade the machine’s firmware. Scanning Software CD This CD contains software available when direct scanning from your machine. There is Optical Character Recognition (OCR) software that converts the scanned image into editable text documents. Page 2-4 Xerox FaxCentre 2218 User Guide...
  • Page 33: Cd Installation

    PC. Refer to “Installing Drivers” on page 2-25 for further information. Scanning Software CD The program is designed to Autorun. If this is not enabled double-click on the install.exe file on the CD. Xerox FaxCentre 2218 User Guide Page 2-5...
  • Page 34: Machine Overview

    Paper Tray 1 & Bypass Tray Digital Copying Direct Printing Network Printing Direct Scanning Paper Tray 2 Cabinet and Stand Foreign Interface Page 2-6 FaxCentre 2218 Standard Standard Standard Standard Option Standard Standard Option Option Option Xerox FaxCentre 2218 User Guide...
  • Page 35: Component Location

    Front View: Document Guides Document Input Document Feeder Tray Document Paper Guides Control Panel Output Tray Bypass Tray Side Cover Scanner Module Paper Release Lever Tray 1 Front Cover Paper Tray 2 (optional) Xerox FaxCentre 2218 User Guide Page 2-7...
  • Page 36: Rear View

    01_UG.book Page 8 Wednesday, March 7, 2007 3:00 PM Rear View: Document Feeder Document Feeder Connector Document Glass Telephone Connections Paper Tray AC Power Cord Connector Paper Exit Extension Power Switch Parallel Connector USB Connector Page 2-8 Xerox FaxCentre 2218 User Guide...
  • Page 37: Control Panel Overview

    Copy/fax keys One Touch keys (1 - 60) Feature keys (1 - 7) Enable One Touch keys 31-60 FaxCentre 2218 Control Panel Xerox FaxCentre 2218 User Guide Navigation keys Display Status keys Phone Book Status Map Enter Paper Supply Functions...
  • Page 38 Use to select a paper type and source. Each press of the Paper Supply key changes the selection. The Status Map indicates the selected tray. NOTE: Paper Tray 2 is available as an option. Page 2-10 DESCRIPTION Xerox FaxCentre 2218 User Guide...
  • Page 39 Use to enter alphanumeric characters. Start Use to activate a job. Stop Use to stop an operation at any time. Xerox FaxCentre 2218 User Guide For a detailed description of the error messages, refer to “LCD Error Messages” on page 10-11. Page 2-11...
  • Page 40 Use to send a fax job with the press of a single key. Hold for 3 seconds to define or edit the fax number and ID for a key. 31-60 Use like a shift key allowing a second definition on each one-touch key. Page 2-12 Xerox FaxCentre 2218 User Guide...
  • Page 41: Installing Drum And Toner Cartridges

    CAUTION: Ensure the side cover is always open before opening the front cover. Open the front cover. If the cartridge locking lever is in the lower position, turn the lever upward until it locks into place. Xerox FaxCentre 2218 User Guide Page 2-13...
  • Page 42 When the drum or Turn the cartridge locking lever toner cartridge downwards until it locks in place. need to be replaced a Close the front cover and the side message cover. displays. Page 2-14 Xerox FaxCentre 2218 User Guide...
  • Page 43: Making Connections

    AWG telephone and/or answering #26 or larger tele- communication machine. line cord. If required, plug the cord of your extension phone into the EXT. jack. Xerox FaxCentre 2218 User Guide Page 2-15...
  • Page 44 USB modes; Fast and Slow. Fast is the default mode. Some PC User’s may experience poor functionality in the default mode. If this occurs, select the Slow mode. For information about changing the USB mode, refer to “Machine Setup” on page 2-21. Page 2-16 Xerox FaxCentre 2218 User Guide...
  • Page 45: Powering On The Machine

    The power cord must be plugged into a grounded power socket. Press the ON/OFF switch to the ON ( I ) position. The machine displays ’Warming Up Please Wait...’. Xerox FaxCentre 2218 User Guide Page 2-17...
  • Page 46: Loading Paper

    The Paper Trays can hold a maximum of 550 sheets of 80 g/m² (20 lb) plain paper. You can use A4, Folio, Letter or Legal size paper only. Page 2-18 Rear Guide Xerox FaxCentre 2218 User Guide...
  • Page 47 Bypass Tray. edge of the sheet is placed at the right side. Ensure that the paper is positioned under the snubbers. Do not fill above the Maximum Fill Line. Xerox FaxCentre 2218 User Guide Max Fill Line Corner snubbers Page 2-19...
  • Page 48 Refer to “Machine Setup” starting on page 2-21 to set the correct size for the Paper Tray. For more detailed information about Paper Supply, refer to the Chapter “Paper and Other Media” starting on page 3-1. Page 2-20 Xerox FaxCentre 2218 User Guide...
  • Page 49: Machine Setup

    Using the “Machine Setup Options” starting on page 2-22 customize the settings to meet your requirements. Press [Enter] to save your selections. Press [Menu/Exit] to exit each menu level and return to standby mode. Xerox FaxCentre 2218 User Guide Enter Machine Status...
  • Page 50: Machine Setup Options

    Fax Id, the page number, the date and time of reception and the reduction rate of the image to be printed on each page of each received transmission. The information is printed on the bottom edge of each page. Xerox FaxCentre 2218 User Guide...
  • Page 51 USB Mode Machine Fax Id Date & Time Clock Mode Toner Save Xerox FaxCentre 2218 User Guide SETTINGS DESCRIPTION Set to On to enable an alarm sound when an error occurs or a fax communication ends. Set to On to enable a sound when any key is pressed.
  • Page 52 If the received page is outside the discard margin set, it will print on two sheets of paper at the actual size. Margins can be set between 0 - 30mm (1.2"). Page 2-24 Xerox FaxCentre 2218 User Guide...
  • Page 53: Installing Software

    You can print and direct scan to and from Linux operating systems using your machine. This driver is available with the optional Network Kit. System Requirements Your machine supports the following operating systems. Xerox FaxCentre 2218 User Guide is available with the Page 2-25...
  • Page 54: Installing Drivers In Windows

    Various Linux - with Network Kit option. Installing Drivers in Windows All applications should be closed on your PC before beginning installation. Installing Xerox Drivers in Microsoft Windows XP or Windows 2000 using the USB port Insert the Xerox Drivers CD into the CD-ROM drive.
  • Page 55 When the language selection window appears, select the appropriate language. Click [Next]. Choose the components you want to install and then click [Next]. The confirmation screen summarizes your selections. Either Click [Back] to reselect or Click [Next] to install your selections. Xerox FaxCentre 2218 User Guide Page 2-27...
  • Page 56 Installing Xerox Drivers in Microsoft Windows XP, 2000, NT or Windows 98/ME using the Parallel port Plug the Parallel cable into the FaxCentre 2218 and connect it to your PC. Start your PC and switch on the FaxCentre 2218. Insert the Xerox Drivers CD into the CD-ROM drive. In Microsoft Windows click [Start] and then [Run].
  • Page 57 Choose the components you want to install and then click [Next]. The confirmation screen summarizes your selections. Either Click [Back] to reselect or Click [Next] to install your selections. Click [Finish]. The driver installation is now complete. Xerox FaxCentre 2218 User Guide Page 2-29...
  • Page 58 Installing Xerox Drivers in Microsoft Windows 98 or Windows Millennium using the USB port Plug the USB cable into the FaxCentre 2218 and connect it to your Personal Computer (PC). Start your PC and switch on the FaxCentre 2218. Insert the Xerox Drivers CD into the CD-ROM drive.
  • Page 59 At the next screen click [Have Disk], and browse to your CD-ROM drive. Open the Driver directory, then open the Print directory, then open the AddPrint directory and then choose the Win9x directory and click [OK]. The next screen will display the Xerox FaxCentre 2218 driver, click [Next]. Xerox FaxCentre 2218 User Guide Page 2-31...
  • Page 60 You can type in a name for your new printer or accept the default then click [Next]. Choose [Yes] to print a test page and click [Finish]. The FaxCentre 2218 driver will now be installed and a test page should print. Page 2-32...
  • Page 61: Test Print Or Scan

    01_UG.book Page 33 Wednesday, March 7, 2007 3:00 PM Test Print or Scan To ensure the FaxCentre 2218 has been installed correctly a test print or scan should be submitted from the Workstation. Use the following instructions to send a test print or scan.
  • Page 62 01_UG.book Page 34 Wednesday, March 7, 2007 3:00 PM Page 2-34 Xerox FaxCentre 2218 User Guide...
  • Page 63: Paper And Other Media

    3 Paper and Other Media There is one Paper Tray and a Bypass Tray as standard on the Xerox FaxCentre 2218. A second Paper Tray is available to purchase as an option. Loading Paper ......3-2 Setting the Paper Size.
  • Page 64: Loading Paper

    The Paper Trays can hold a maximum of 550 sheets of 80 g/m² (20 lb) plain paper. To load paper, pull open the Paper Tray. Push down on the pressure plate until it locks into position. Page 3-2 Xerox FaxCentre 2218 User Guide...
  • Page 65 If loading Letterhead, ensure the and if the problem design is face-up and the top continues, use the Bypass Tray. edge of the sheet is placed at the right side. Xerox FaxCentre 2218 User Guide Rear Guide Page 3-3...
  • Page 66 Close the Paper Tray. Use the instructions “Setting the Paper Size” on page 3-8 to set the correct size for the Paper Tray. Page 3-4 Max Fill Line Xerox FaxCentre 2218 User Guide Corner snubbers...
  • Page 67: Using The Bypass Tray

    Paper Envelope Transparency Label Cardstock The height is measured with the stack of sheets laid on a flat surface. Xerox FaxCentre 2218 User Guide Enter Status Map Paper Supply MAXIMUM STACKING HEIGHT 100 sheets or 9 mm (0.35 inch) 10 envelopes or 9 mm (035 inch) 30 sheets or 9 mm (0.35 inch)
  • Page 68: Loading The Bypass Tray

    Straighten the edges on a level surface. Load the print material with the print side facing down and against the right edge of the tray. Page 3-6 Paper Support Bypass Tray Xerox FaxCentre 2218 User Guide...
  • Page 69 Keys to select the Paper Type being loaded and press [Enter]. Use the instructions “Setting the Paper Size” on page 3-8 to set the correct size for the Bypass Tray. Xerox FaxCentre 2218 User Guide Enter Status Map Paper Supply...
  • Page 70: Setting The Paper Size

    Use the Navigation Keys to select the Paper Size required and press [Enter] to save the selection. Repeat the procedure for [Tray 2 Size] if available, and [Bypass Size]. Press [Menu/Exit] to exit each menu level and return to Standby mode. Page 3-8 Xerox FaxCentre 2218 User Guide...
  • Page 71: Media Specifications

    Feed one sheet at a time through the Bypass Tray if jams occur. NOTE: For information about Media weight specifications, refer to “General Specifications” starting on page 11-6. Xerox FaxCentre 2218 User Guide INPUT SOURCE CAPACITY Paper Tray Bypass Tray...
  • Page 72 Do not load more than 10 sheets of special media into the Bypass Tray at a time. Verify that your labels’ adhesive material can tolerate fusing temperature of 200 for 0.1 second. Page 3-10 F and 86 F (15 C to 30 C). The relative C (392 Xerox FaxCentre 2218 User Guide...
  • Page 73 Do not feed a sheet of labels through the machine more than once. The adhesive backing is designed for one pass through the machine. Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged. Xerox FaxCentre 2218 User Guide Page 3-11...
  • Page 74 01_UG.book Page 12 Wednesday, March 7, 2007 3:00 PM Page 3-12 Xerox FaxCentre 2218 User Guide...
  • Page 75: Fax

    01_UG.book Page 1 Wednesday, March 7, 2007 3:00 PM 4 Fax The Fax function is available as standard on the Xerox FaxCentre 2218. Faxing Procedure ......4-2 Dialing Methods.
  • Page 76: Faxing Procedure

    Up to 50 sheets of 80 g/m² (20lb bond) paper can be loaded. Weight ranges from 45 - 105 g/m² (12.5 - 28lb). Sizes range from B5 to Legal (7” x 10” to 8.5” x 14”). Refer to “Scanner and Copier Specifications” on page 11-5 for full Document Feeder specifications. Page 4-2 Document Guides Xerox FaxCentre 2218 User Guide...
  • Page 77: Document Glass

    On completion of the job, ensure the Document Feeder is closed. Select the Fax key Press the [Fax] key to activate Fax mode. The Fax key remains illuminated when selected. Xerox FaxCentre 2218 User Guide Fax Key Page 4-3...
  • Page 78: Select The Fax Features

    Methods” on page 4-6. press the correct number. Pressing the [Clear/Clear All] key will delete the entire fax number entered. Page 4-4 Lighten/Darken Original Type Fax Key Resolution Color Original 2 Sided Numeric Keypad Clear/Clear All Xerox FaxCentre 2218 User Guide...
  • Page 79: Press Start

    To delete a job, select the required job and press [Enter]. When [Cancel Job?] is displayed, press [Enter]. Press [Menu/Exit] to exit Job Status. Xerox FaxCentre 2218 User Guide Start Navigation Keys Job Status Enter Navigation Keys Page 4-5...
  • Page 80: Dialing Methods

    Numeric Keypad. Page 4-6 INSTRUCTIONS Load the originals and select the [Fax] key. Use the Numeric Keypad to enter the telephone number of the remote fax machine. Press [Start] to send the fax. Xerox FaxCentre 2218 User Guide...
  • Page 81 A maximum of 25 entries may be entered for a manual group. Xerox FaxCentre 2218 User Guide Load the originals and select the [Fax] key. Press the desired [One Touch] key. The machine will automatically send the fax to the number stored in the One Touch location.
  • Page 82 Example (Manual Dial). Press [Manual Dial]. Dial the fax number. Press [Charge Code]. Enter the charge code using the numeric Keypad and press [Enter]. The charge code will appear as $$$$ on the display or in reports. Xerox FaxCentre 2218 User Guide...
  • Page 83: Basic Fax Features

    Resolution The Resolution affects the appearance of the fax at the receiving fax terminal. A higher resolution produces better quality for photos. However, a lower resolution reduces communication time. 2 Sided Enables 2 sided originals to be scanned and transmitted Xerox FaxCentre 2218 User Guide Resolution Page 4-9...
  • Page 84 Using the Navigation Keys, select the option required and press [Enter]. Press [Fax]. Press [Color Original]. Using the Navigation Keys, select the [On] and press [Enter]. Press [Fax]. Press [Resolution]. Using the Navigation Keys, select the option required and press [Enter]. Xerox FaxCentre 2218 User Guide...
  • Page 85 01_UG.book Page 11 Wednesday, March 7, 2007 3:00 PM 2 Sided Use for 2 sided originals Press [2 sided]. Using the Navigation Keys, select Yes or No and press [Enter]. Xerox FaxCentre 2218 User Guide Page 4-11...
  • Page 86: Special Fax Features

    Polling Polling enables you to store fax documents into the machine’s memory for retrieval by another remote fax machine, or to poll a remote fax machine or mailbox to retrieve information. Page 4-12 Enter Navigation Keys Xerox FaxCentre 2218 User Guide...
  • Page 87 Used to enter the fax phone number for the Use to send a remote machine. fax from memory. Xerox FaxCentre 2218 User Guide INSTRUCTIONS Press [Menu/Exit]. Using the Navigation keys select [Fax Features] and press [Enter]. Select [Toll Save] and press [Enter].
  • Page 88 [Enter]. Enter another number if required. When all numbers have been entered select [No] and press [Enter]. Enter a name for the job and press [Enter]. The originals are scanned into memory ready for sending. Xerox FaxCentre 2218 User Guide...
  • Page 89 Deactivates the Batch TX going to the feature. same location, in one batch. Xerox FaxCentre 2218 User Guide Press [Menu/Exit]. Using the Navigation Keys select [Fax Features] and press [Enter]. Select [Polling] and press [Enter]. Select [TX Poll] and press [Enter].
  • Page 90 Fax Setup. Page 4-16 Press [Menu/Exit]. Using the Navigation Keys select [Fax Features] and press [Enter]. Select [Secure Receive] and press [Enter]. Select [Print] and press [Enter]. Enter a passcode and press [Enter]. Xerox FaxCentre 2218 User Guide...
  • Page 91: Pc Fax

    Example of configuring PC Fax on a network (Xp). On your PC go to Start, All Programs, Xerox FaxCentre 2218, Configure PC fax. If Configure PC fax is not there, please find the PCL driver CD or pull the file from xerox.com and install PC fax.
  • Page 92: To Send A Pc Fax

    You can also type the IP address in directly by choosing the [IP Address] radio button. To Send a PC Fax Select Print from an application and choose Xerox PC Fax as a printer. The Xerox Fax Wizard will pop-up.
  • Page 93 Remove a number from the recipients list Add a number to the recipients list directly Xerox FaxCentre 2218 User Guide INSTRUCTIONS Select the Add button on the left side of the window. Enter the Name and Fax number.
  • Page 94 Select [Send Fax] to send the document. The PC fax driver is unable to confirm if the fax has reached its destination(s). MSG Confirm, if enabled, or a Fax Tx report from the sending machine should be used. Page 4-20 Xerox FaxCentre 2218 User Guide...
  • Page 95: Fax Forwarding

    This feature sets up the forwarding details for faxes. This can be set for received and or transmitted faxes and can also print a copy at the FaxCentre 2218. To configure fax forwarding: Press the [Machine Status] button.
  • Page 96: Mailbox Setup

    4 digit mailbox passcode. Please contact your System Administrator for more information. This feature sets up the Mailbox details for faxes. This can be set to store received or transmitted faxes and print contents at the FaxCentre 2218. Page 4-22 Xerox FaxCentre 2218 User Guide...
  • Page 97: Create A Mailbox

    Enter the Mailbox Id. using the keypad and press [Enter]. If you want to create another Mailbox, press press [Enter]. Repeat steps 6 and 7. Xerox FaxCentre 2218 User Guide until System Admin Tools is displayed and press [Enter]. until Mailbox Setup is displayed and press [Enter].
  • Page 98: Delete A Mailbox

    Confirm the deletion. Page 4-24 until System Admin Tools is displayed and press [Enter]. until Mailbox Setup is displayed and press [Enter]. until Mailbox is displayed and press [Enter]. until Delete is displayed and press [Enter] Xerox FaxCentre 2218 User Guide...
  • Page 99: Mailbox Procedures

    Select [Store] and press [Enter]. Enter the Box Number for the mailbox and press [Enter]. The originals are scanned and stored in the mailbox. The display shows the number of pages stored. Xerox FaxCentre 2218 User Guide Menu/Exit Enter Page 4-25...
  • Page 100: Printing Mailbox Contents

    Select [Print] and press [Enter] Enter the Box Number for the mailbox and press [Enter]. Enter the Passcode for the mailbox and press [Enter]. The contents of the mailbox are printed and deleted. Page 4-26 Menu/Exit Enter Xerox FaxCentre 2218 User Guide...
  • Page 101: Deleting Mailbox Contents

    Select [Delete] and press [Enter]. Enter the Box Number for the mailbox and press [Enter]. Enter the Passcode for the mailbox and press [Enter]. The contents of the mailbox are deleted. Xerox FaxCentre 2218 User Guide Menu/Exit Enter Page 4-27...
  • Page 102: Polling From A Mailbox

    Enter a Start Time for the mailbox to be polled and press [Enter]. If you set a time earlier than the current time, the originals will be retrieved at that time the following day. The mailbox will be polled at the specified time. Page 4-28 Menu/Exit Enter Xerox FaxCentre 2218 User Guide...
  • Page 103: Sending To A Mailbox

    If you set a time earlier than the current time, the job will be sent at that time the following day. The originals will be sent to the mailbox at the specified time. Xerox FaxCentre 2218 User Guide Menu/Exit Enter...
  • Page 104: Fax Setup Options

    Used when sending technical data; not required when sending pictures or general documents. Transmission time is increased when ECM Mode is activated. Redials You can specify the number of redial attempts, from 1 to 13. Page 4-30 Xerox FaxCentre 2218 User Guide...
  • Page 105 Using the “Fax Setup Options” starting on page 4-32 customize the settings to meet your requirements. Press [Enter] to save your selections. Press [Menu/Exit] to exit each menu level and return to standby mode. Xerox FaxCentre 2218 User Guide Enter Machine Status...
  • Page 106: Fax Setup Options

    Use to set fax jobs to print 2 sided, with the binding edge on the long edge. Short Edge Use to set fax jobs to print 2 sided, with the binding edge on the short edge. Xerox FaxCentre 2218 User Guide...
  • Page 107 01_UG.book Page 33 Wednesday, March 7, 2007 3:00 PM Phonebook Setup: Speed Dials Xerox FaxCentre 2218 User Guide Enter a Speed Dial number (1-400) using the Numeric Keypad and press [Enter]. If a number is already stored in the location a message displays.
  • Page 108 [Enter] again to remove it from the group. Repeat until all chosen numbers are deleted. If at least one number remains edit the ID and press [Enter]. Press [Menu/Exit] when you have finished. Xerox FaxCentre 2218 User Guide...
  • Page 109 01_UG.book Page 35 Wednesday, March 7, 2007 3:00 PM Phonebook Setup: One Touch Keys Xerox FaxCentre 2218 User Guide Enter a One Touch number (1-60) using the Numeric Keypad and press [Enter]. If a number is already stored in the location a message displays.
  • Page 110 Use to set the number of minutes between redial attempts. Use to set the ringer volume. High Use to restrict receipt of junk mail by not allowing faxes to be received from remote machines registered on your machine. Xerox FaxCentre 2218 User Guide...
  • Page 111 Time Secure Rx Fax Auto Tray Tray 1 & Tray 2 Dial Mode Xerox FaxCentre 2218 User Guide Use to set the default option for receiving secure faxes. To enable, choose [On], enter and confirm passcode. To enable Secure Receive for specific times, choose [Time Secure Rx], enter and confirm passcode.
  • Page 112 Call your fax number from another telephone. It is not necessary to place the call from a fax machine. When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern. Xerox FaxCentre 2218 User Guide until you see...
  • Page 113: Copy

    01_UG.book Page 1 Wednesday, March 7, 2007 3:00 PM 5 Copy Digital copying is available as standard on the Xerox FaxCentre 2218. Copying Procedure ......5-2 Basic Copy Features .
  • Page 114: Copying Procedure

    When one tray runs out of paper, the machine will switch to the other selected tray. Page 5-2 Ready To Copy 100% Current Reduction / Number of Copies Enlarge Setting Copy Key Status Map Paper Supply Xerox FaxCentre 2218 User Guide...
  • Page 115: Load The Originals

    Up to 50 sheets of 80 g/m² (20lb bond) paper can be loaded. Weight ranges from 45 - 105 g/m² (12.5 - 28lb). Sizes range from B5 to Legal (7” x 10” to 8.5” x 14” ). Refer to “Scanner and Copier Specifications” on page 11-5 for full Document Feeder specifications. Xerox FaxCentre 2218 User Guide Enter Navigation Keys...
  • Page 116: Select The Copy Features

    Features” on page 5-6, and “Special Copy Features” on page 5-9. Using the Navigation Keys, select the setting required for the feature and press [Enter]. Page 5-4 Reduce/Enlarge Lighten/Darken Original Type Color Original 2 Sided Collated Xerox FaxCentre 2218 User Guide...
  • Page 117: Enter The Quantity

    Select [No] when all the originals have been scanned, and press [Enter]. Printing commences and copies are delivered to the Output Tray. Xerox FaxCentre 2218 User Guide Numeric Keypad Clear/Clear All Start Navigation Keys Page 5-5...
  • Page 118: Basic Copy Features

    Press [Enter] to save the selection. Press [Copy]. Press [Reduce/Enlarge]. Enter the percentage required using the Numeric Keypad. The selected number displays or use the navigation buttons to scroll through. Press [Enter] to save the selection. Xerox FaxCentre 2218 User Guide...
  • Page 119 2 sides and 1 sided copies are required. Use when originals are printed on 2 sides and 2 sided copies are required. Xerox FaxCentre 2218 User Guide Press [Copy]. Press [Reduce/Enlarge]. Using the Navigation Keys, select [Clone] and press [Enter].
  • Page 120 If the Bypass Tray is selected the Paper Type option displays. Use the Navigation Keys to select the Paper Type being loaded and press [Enter]. If using the Bypass, remember to load the required stock. Xerox FaxCentre 2218 User Guide...
  • Page 121: Special Copy Features

    ID document e.g. a drivers license, onto one side of paper. Xerox FaxCentre 2218 User Guide Navigation Keys Press [Menu/Exit]. Using the Navigation Keys select [Copy Features] and press [Enter]. Use the Navigation Keys to select [ID Card Copy] and press [Enter].
  • Page 122 [Enter]. Use the Navigation Keys to select [Margin Shift] and press [Enter]. Select the required Margin Shift option and press [Enter]. If required, enter a shift amount using the Numeric Keypad and press [Enter]. Xerox FaxCentre 2218 User Guide...
  • Page 123 Front & Use to add a blank or Back printed front and back cover to the copies. Xerox FaxCentre 2218 User Guide Use the Document Glass when copying bound documents. Press [Menu/Exit]. Using the Navigation Keys select [Copy Features] and press [Enter].
  • Page 124 Select [On] and press [Enter]. Press [Menu/Exit]. Using the Navigation Keys to select [Copy Features] and press [Enter]. Use the Navigation Keys to select [N Up] and press [Enter]. Select the required N Up option and press [Enter]. Xerox FaxCentre 2218 User Guide...
  • Page 125: Compatible Features

    Feeder AutoFit Glass Clone Glass Collate Glass / Document Feeder Key: =Compatible =Incompatible Xerox FaxCentre 2218 User Guide Book Create N Up Edge Erase Margin Copy Booklet Shift Small Orig Only Not Book Center & Edges Not Book Center & Edges Not Book Center &...
  • Page 126 01_UG.book Page 14 Wednesday, March 7, 2007 3:00 PM Page 5-14 Xerox FaxCentre 2218 User Guide...
  • Page 127: Print

    01_UG.book Page 1 Wednesday, March 7, 2007 3:00 PM 6 Print Direct Printing using a USB or Parallel Port connection is available as standard on the Xerox FaxCentre 2218. Networked Printing, including a driver compatible with PostScript®3 Printing a Document ..... . . 6-2 Printer Settings .
  • Page 128: Printing A Document

    Windows 98/Millennium Edition Mac OS10.3 and Linux are supported in the optional Network Kit Your Workstation and the Xerox FaxCentre 2218 must be connected and configured for printing from these environments. A PCL print driver is supplied as standard and a driver compatible with PostScript®3 supplied in the optional Network Kit.
  • Page 129: Printer Settings

    Select File > Print > Properties or File > Print Setup from within any Windows application. Select Xerox FaxCentre 2218 printer from the Printers folder, then select File > Properties (or select the printer icon in the Printers folder, and click the right mouse button).
  • Page 130 01_UG.book Page 4 Wednesday, March 7, 2007 3:00 PM Windows XP Select File > Print > Properties from within any Windows application. Select Xerox FaxCentre 2218 printer from the Printers and Faxes folder, click the right mouse button, then select Printing Preferences from the drop-down list. Page 6-4...
  • Page 131: Pcl Driver

    Settings made when Printer Properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed. Xerox FaxCentre 2218 User Guide Page 6-5...
  • Page 132: Layout Tab

    Help Use to access the Help system which provides detailed information about all the Print Driver features. Cancel Closes the dialog and returns all settings to the values in place before the dialog was opened. Xerox FaxCentre 2218 User Guide...
  • Page 133: Paper Tab

    Source Use to select the required Use to select the required paper source for a cover paper source for the job. page. Banner Page Use to select whether a banner page is required. Xerox FaxCentre 2218 User Guide Page 6-7...
  • Page 134: Image Options Tab

    Provides access to additional options which allow you to select to print your output as graphics or bitmaps. You can also select Page 6-8 Graphic Options to print all text in black. Xerox FaxCentre 2218 User Guide...
  • Page 135: Output Options Tab

    Output Options Tab Print Order Use to select a sequence for your print job. Select whether to reverse all pages, print odd pages or print even pages. Collate Select to produce collated output Xerox FaxCentre 2218 User Guide Page 6-9...
  • Page 136: Watermark Tab

    Watermark horizontally, vertically or a specified Page 6-10 Current Watermarks Watermark. Message Angle Select to print the angle. Font Attributes Select the font type, style, size and greyscale to use for your Watermark. Xerox FaxCentre 2218 User Guide...
  • Page 137: About Tab

    The About Tab provides information about the printer driver. It provides the program version number and copyright information relating to the printer driver. Clicking on this page will connect you to the Xerox website, provided you have access to the Internet Xerox FaxCentre 2218 User Guide...
  • Page 138 01_UG.book Page 12 Wednesday, March 7, 2007 3:00 PM Page 6-12 Xerox FaxCentre 2218 User Guide...
  • Page 139: Scan

    7 Scan Direct Scanning using a USB or Parallel Port connection is available as standard on the Xerox FaxCentre 2218. A color scanner is provided as standard. TWAIN Scanner Program ....7-2 TWAIN Scanning Procedure .
  • Page 140: Twain Scanner Program

    01_UG.book Page 2 Wednesday, March 7, 2007 3:00 PM TWAIN Scanner Program The Xerox FaxCentre 2218 TWAIN Scanner program is used to scan images, graphics, photographs, and printed text. Documents can be fed from the Document Feeder or placed on the Document Glass.
  • Page 141: Twain Scanning Procedure

    11-5 for full Document Align the stack with the left and Feeder specifications. rear edges of the tray. Adjust the guides to just touch the edges of the originals. Xerox FaxCentre 2218 User Guide Document Guides Page 7-3...
  • Page 142: Select The Scan Features

    TWAIN and Copier driver options. Specifications” on page 11-5. Customize the settings available on the TWAIN driver for the job, for example Image Type, Resolution, Document Type and Enlarge/Reduce. Page 7-4 Xerox FaxCentre 2218 User Guide...
  • Page 143 Save the Image Select [File] and [Save]. The image is saved and can now be used in another document if required. Remove your original from the Document Glass or Document Feeder. Xerox FaxCentre 2218 User Guide Prescan Scan Page 7-5...
  • Page 144: Scanning Using The Wia Driver

    From the Start menu on your desktop window, select [Settings], [Control Panel], and then [Scanners and Camera]. Double click your scanner driver icon. The Scanner and Camera Wizard launches. Choose your scanning preferences and click [Preview] to see how your preferences affect the picture. Click [Next]. Page 7-6 Xerox FaxCentre 2218 User Guide...
  • Page 145 Follow the on-screen instructions to edit the picture after it is copied to your computer. If you want to cancel the scan job, press the Cancel button on the Scanner and Camera Wizard. Xerox FaxCentre 2218 User Guide Page 7-7...
  • Page 146 01_UG.book Page 8 Wednesday, March 7, 2007 3:00 PM Page 7-8 Xerox FaxCentre 2218 User Guide...
  • Page 147: Machine Administration

    01_UG.book Page 1 Wednesday, March 7, 2007 3:00 PM 8 Machine Administration The FaxCentre 2218 can be customized to meet your individual requirements. Reports ....... . . 8-2 ControlCentre .
  • Page 148: Reports

    Provides connection information when the optional Network Kit is installed. Lists the available PCL fonts. Lists the fonts compatible with PostScript®3 network kit). Use this option to print all the available reports. Xerox FaxCentre 2218 User Guide available (only with...
  • Page 149: Printing Reports

    Press the [Machine Status] key. Using the Navigation Keys select [Reports] and press [Enter]. Using the Navigation Keys select the required report and press [Enter]. The report is processed and printed. Xerox FaxCentre 2218 User Guide Reports Enter Enter Machine...
  • Page 150: Controlcentre

    01_UG.book Page 4 Wednesday, March 7, 2007 3:00 PM ControlCentre ControlCentre is software available for the FaxCentre 2218 which enables Fax and Print options and features to be setup and viewed remotely using a PC. This tool also enables firmware upgrades.
  • Page 151: Phonebook Tab

    FaxCentre 2218 separate Edit dialog Deletes all phonebook Deletes a selected phonebook entry entries Firmware Update Tab Click on the [Firmware Update] tab to update the firmware of the machine. Xerox FaxCentre 2218 User Guide Page 8-5...
  • Page 152: Printer Tab

    01_UG.book Page 6 Wednesday, March 7, 2007 3:00 PM Printer Tab Click on the [Printer] tab to set default print options. PCL Button Click on the [PCL] button on the Printer tab to set options for PCL printing. Page 8-6 Xerox FaxCentre 2218 User Guide...
  • Page 153: Department Codes

    Select [Department Codes] using the Navigation Keys and press [Enter]. Enter the Master Access Code. The first time you access Department Codes, you will be prompted to enter a master access code then re-enter it to confirm the code. Xerox FaxCentre 2218 User Guide Enter Machine Status...
  • Page 154: Printing Department Data

    The first time that you access Department Codes, you will be prompted to enter a master access code then re-enter it to confirm the code. Select [Print] using the Navigation Keys and press [Enter]. Select the required report and press [Enter]. Page 8-8 Xerox FaxCentre 2218 User Guide...
  • Page 155: Managing Departments

    Select [Management] using the Navigation Keys and press [Enter]. Select [Department Mode] using the Navigation Keys and press [Enter]. To enable Department Mode, select [On] and press [Enter]. Xerox FaxCentre 2218 User Guide Page 8-9...
  • Page 156 To remove a Department Code, select [Code] and press [Enter]. To remove all Department Codes select [All] and press [Enter]. To remove individual Department Codes, select [Each], press [Enter], enter the Department Number and confirm the removal. Page 8-10 Xerox FaxCentre 2218 User Guide...
  • Page 157: Changing The Master Code

    To change the Master Code, select [Change] and press [Enter]. Enter the new Master Code. Deleting the Master Code disables the Department Codes feature. To remove the Master Code, select [Delete] and press [Enter]. Xerox FaxCentre 2218 User Guide Page 8-11...
  • Page 158: Passcode Protection

    Using the Navigation Keys select the Permissions from the table below for the function you chose in the previous step. Press [Enter]. Machine Setup Page 8-12 FUNCTION PERMISSIONS Protect All Allow All Allow Tray Sizes Xerox FaxCentre 2218 User Guide...
  • Page 159: Change The Passcode

    Select [Change Passcode] using the Navigation Keys and press [Enter]. Enter the existing passcode and press [Enter]. This will be blank if you have just enabled Passcode Protection Xerox FaxCentre 2218 User Guide Protect All Allow All Allow Speed Dials...
  • Page 160 01_UG.book Page 14 Wednesday, March 7, 2007 3:00 PM Enter the new passcode and press [Enter]. Confirm the new passcode and press [Enter]. Page 8-14 Xerox FaxCentre 2218 User Guide...
  • Page 161: Clear Memory

    [Enter]. Select [Clear Memory] using the Navigation Keys and press [Enter]. Select the option required and press [Enter]. The choices are: System Data Fax Phone Book Fax RX History Fax TX History Xerox FaxCentre 2218 User Guide Page 8-15...
  • Page 162: Maintenance Tools

    Notify Toner Low New Drum Clean Drum Billing Counters These tools can also be accessed using Xerox CentreWare, refer to the System Administration Guide for more information. Check the Serial Number Press the [Machine Status] key. Using the Navigation Keys select [System Admin Tools] and press [Enter].
  • Page 163: Notify Toner Low

    If the System Admin Tools have already been passcode protected, type in the password and press [Enter]. Select [New Drum] and press [Enter]. To set the drum counter to zero, select [On] and press [Enter]. Otherwise, select [Off] and press [Enter] to exit the selection. Xerox FaxCentre 2218 User Guide Page 8-17...
  • Page 164: Clean Drum

    The FaxCentre 2218 will print a special cleaning page. Billing Counters Billing can display the contents of a number of counters used in the FaxCentre 2218. These counters are: Total Impressions - the total number of prints produced by the machine.
  • Page 165 Using the Navigation Keys select [System Admin Tools] and press [Enter]. If the System Admin Tools have already been passcode protected, type in the password and press [Enter]. Select [Billing Counters] and press [Enter]. Select the required Counter and press [Enter]. Xerox FaxCentre 2218 User Guide Page 8-19...
  • Page 166: Dial Tone Detection (dt Detection)

    Using the Navigation Keys select [System Admin Tools] and press [Enter]. If the System Admin Tools have already been passcode protected, type in the password and press [Enter]. Select [DT Detection] and press [Enter]. Select [On] using the navigation tools. Page 8-20 Xerox FaxCentre 2218 User Guide...
  • Page 167: Enabling Or Disabling Auxiliary Access

    If the System Admin Tools have already been passcode protected, type in the password and press [Enter]. Select [Auxiliary Access] and press [Enter]. To enable Auxiliary Access, select [On] is displayed and press [Enter]. Otherwise, select [Off] and press [Enter]. Xerox FaxCentre 2218 User Guide Enter Machine Status Page 8-21...
  • Page 168 01_UG.book Page 22 Wednesday, March 7, 2007 3:00 PM Page 8-22 Xerox FaxCentre 2218 User Guide...
  • Page 169: Maintenance

    Ordering Supplies ......9-4 Customer Replaceable Units ....9-5 Xerox FaxCentre 2218 User Guide Page 9-1...
  • Page 170: Cleaning

    Wipe the surface of the Document Glass and CVT Glass until they are clean and dry. Wipe the underside of the Document Feeder until it is clean and dry. Close the Document Feeder. Page 9-2 CVT Glass Xerox FaxCentre 2218 User Guide...
  • Page 171: Control Panel And Lcd

    Control Panel and LCD screen with a soft, lint-free cloth, lightly dampened with water. Outside Areas of the Machine Use a cloth moistened with water to clean the outside areas of the machine. Xerox FaxCentre 2218 User Guide Page 9-3...
  • Page 172: Ordering Supplies

    The Toner Cartridge and the Drum Cartridge are available as customer replaceable units. The customer replaceable unit part numbers are listed below: To obtain supplies, contact your local Xerox representative, giving the company name, the product number and the machine serial number.
  • Page 173: Customer Replaceable Units

    This procedure can only be performed once prior to changing the Toner Cartridge. Pull the release latch to open the side cover. CAUTION: Ensure the side cover is always open before opening the front cover. Xerox FaxCentre 2218 User Guide Page 9-5...
  • Page 174 Reinstall the toner cartridge, then lock the lever. Close the front cover and the side cover. The display shows [New Toner?], select [No] and press [Enter]. The machine returns to standby. Page 9-6 Xerox FaxCentre 2218 User Guide...
  • Page 175: Replacing The Toner

    This feature will be activated only when the phone number of the service company or the dealer is stored in the machine’s memory. For instructions on setting the Send Toner Low Information to On, refer to “Maintenance Tools” on page 8-16. Xerox FaxCentre 2218 User Guide Page 9-7...
  • Page 176: Drum Cartridge

    Replace the drum cartridge when copy/print quality becomes degraded. Pull the release latch to open the side cover. CAUTION: Ensure the side cover is always open before opening the front cover. Open the front cover. Page 9-8 Xerox FaxCentre 2218 User Guide...
  • Page 177 01_UG.book Page 9 Wednesday, March 7, 2007 3:00 PM Turn the cartridge locking lever upwards to release the toner cartridge. The toner cartridge must be removed to replace the drum cartridge. Pull out the used drum cartridge. Xerox FaxCentre 2218 User Guide Page 9-9...
  • Page 178 The machine returns to Standby mode. If the counter is not reset, ‘Drum Warning’ may appear before the new drum reaches its maximum life. To reset the counter manually refer to the “Maintenance Tools” on page 8-16. Page 9-10 Xerox FaxCentre 2218 User Guide...
  • Page 179: 10 Troubleshooting

    LCD Error Messages ..... 10-11 Problem and Solutions Charts ....10-14 Xerox FaxCentre 2218 User Guide Page 10-1...
  • Page 180: General

    Follow routine maintenance schedules for cleaning areas such as the Document Glass and Control Panel. Always set the guides in the Paper Trays to the size of the media in the tray. Ensure paper clips and paper debris do not contaminate the machine. Page 10-2 Xerox FaxCentre 2218 User Guide...
  • Page 181: Fault Clearance

    Document Jam LED on the Status Map flashes. Details for clearing the three areas of the Document Feeder are given below. Input Misfeed Open the Document Feeder top cover. Xerox FaxCentre 2218 User Guide Status Map Paper Jam / Document Jam Tray 1...
  • Page 182: Exit Misfeed

    If the jammed document cannot be easily removed, skip to Roller Misfeed. Close the Document Feeder and reload the documents. Page 10-4 Xerox FaxCentre 2218 User Guide...
  • Page 183: Roller Misfeed

    Turn the release knob to enable easy removal of the misfed document from the exit area. Carefully pull the document to the right using both hands. Close the Document Feeder and reload the documents. Xerox FaxCentre 2218 User Guide Page 10-5...
  • Page 184: Paper Jams

    If there is any resistance and the paper does not move immediately when pulled, pull the release lever to open the side cover. Carefully remove the misfed paper in the direction shown. Page 10-6 Xerox FaxCentre 2218 User Guide...
  • Page 185: Paper Exit Area

    CAUTION: Ensure the side cover is always open before opening the front cover. Open the front cover. Pull down on the Fuser Lever. This will release pressure on the paper. Xerox FaxCentre 2218 User Guide Page 10-7...
  • Page 186 Gently pull the paper out through the exit area. Push the Fuser Lever up. Turn the Jam Remove Lever back to the original position. Close the front cover and side cover. Page 10-8 Xerox FaxCentre 2218 User Guide...
  • Page 187: Sided Jam

    ’Bypass Jam’ displays and the Bypass Tray LED on the Status Map flashes. ’Bypass Jam’ may also occur when the paper has not fed correctly in the machine. Open the Bypass Tray and pull the paper out of the machine. Xerox FaxCentre 2218 User Guide Page 10-9...
  • Page 188: Customer Support

    If a fault cannot be resolved by following the LCD instructions, check the troubleshooting tables in the next section - they may help to solve the problem quickly. If you need further assistance or information, please visit the Xerox website for online solutions and support: If the problem persists, contact the Xerox Welcome Center or your local Xerox representative.
  • Page 189: Lcd Error Messages

    You have tried to select a group. Incompatible Remote party did not have the requested feature such as polling. Xerox FaxCentre 2218 User Guide MEANING SOLUTION Open the side cover and remove any jammed paper. Load paper in the Bypass Tray.
  • Page 190 Page 10-12 MEANING SOLUTION You must use a Xerox approved cartridge. Try again. Contact recipient to ensure remote machine is functioning correctly. Try again. If the problem persists, wait an hour or so for the line to clear, then try again.
  • Page 191 No Dial Tone No dial tone detected after 10 seconds with the DT Detection turned on. Xerox FaxCentre 2218 User Guide MEANING SOLUTION Load the recording paper in the Paper Tray. Remove paper. Clear the jam. Refer to “Paper Jams” on page 10-6.
  • Page 192: Problem And Solutions Charts

    Verify there are no defects on the original. Remove the toner cartridge. Shake it gently to distribute the toner evenly. Reinstall the toner cartridge. Ensure the paper used in the machine meets the specifications provided in the User Guide. Xerox FaxCentre 2218 User Guide...
  • Page 193: Copying Problems

    Copy image is skewed Blank copies Image rubs off the copy easily Xerox FaxCentre 2218 User Guide SUGGESTED SOLUTION Check that the product is plugged into an electrical receptacle and ensure that there is power to the receptacle.
  • Page 194: Printing Problems

    Control Panel to ensure that the print job is being sent to the correct port. (For Example: LPT1.) Check that the toner and drum cartridges are installed properly. Reinstall the software. Use an IEEE-1284 compliant Parallel port cable. Xerox FaxCentre 2218 User Guide...
  • Page 195 The transfer roller may be dirty. Incorrect fonts TrueType fonts may be disabled. Xerox FaxCentre 2218 User Guide PROBABLE CAUSE SUGGESTED SOLUTION Reduce the resolution setting from 600 dpi to 300 dpi. Install more RAM in the computer. Change the page orientation in the printer setup dialog.
  • Page 196: Faxing Problems Solution Chart

    Check with the party trying to send the original that there are no problems with the remote fax. Ensure the machine has paper loaded. Check if a paper jam has occurred. Xerox FaxCentre 2218 User Guide...
  • Page 197 Paper is collated but not printed. Xerox FaxCentre 2218 User Guide SUGGESTED SOLUTION Check with the party sending the original that the original is a clean copy. Check with the party sending the original that the problem is not due to a fault or operator error at the remote Fax.
  • Page 198 01_UG.book Page 20 Wednesday, March 7, 2007 3:00 PM Page 10-20 Xerox FaxCentre 2218 User Guide...
  • Page 199: Specifications

    General Specifications..... 11-6 Media Specifications ..... . 11-7 Xerox FaxCentre 2218 User Guide Page 11-1...
  • Page 200: Introduction

    01_UG.book Page 2 Wednesday, March 7, 2007 3:00 PM Introduction The Xerox FaxCentre 2218 adheres to strict specifications, approvals and certifications. These specifications are designed to provide for the safety of users and to ensure that the machine operates in a fully functional state. Use the specifications listed in this chapter to quickly identify the capabilities of the machine.
  • Page 201: Printer Specifications

    ITEM Emulation Resolution Printing speed Effective printing width Xerox FaxCentre 2218 User Guide DESCRIPTION PCL6 True 600 x 600 dpi, 1200 dpi class 17 ppm for A4 / 18 ppm for Letter 208 mm (8.2 inches) for letter / legal (216 x 356 mm / 8.5 x 14 inch)
  • Page 202: Fax Specifications

    Tray 1 and Tray 2 (optional): 550 sheets 80 g/m² (20 lb) Each Bypass Tray: 100 sheets 80 g/m² (20 lb) Document Feeder: Up to 50 pages 80 g/m² (20 lb) Document Glass: 1 page Xerox FaxCentre 2218 User Guide...
  • Page 203: Scanner And Copier Specifications

    Maximum document width Multi copy range Reduction & Enlargement Maximum print edge margin First Copy Out Time Xerox FaxCentre 2218 User Guide DESCRIPTION CCD, Flat-bed 17 A4 / 18 Letter Copies Per Minute 2.5 msec/line MONO 600 x 600 dpi (Document Glass)
  • Page 204: General Specifications

    26 kg (Drum and Toner Cartridges included) 560 x 430 x 495 mm (22 x 17 x 19.5 inches) without Tray 2 560 x 430 x 626 mm (22 x 17 x 24.6 inches) with Tray 2 80MB Xerox FaxCentre 2218 User Guide...
  • Page 205: Media Specifications

    Envelope C5 Custom Input Source Source Paper Tray Bypass Tray Duplex Xerox FaxCentre 2218 User Guide DESCRIPTION Plain paper, OHP film, Label, Envelope, Card, Postcard Paper Type W x L (mm) 215.9 x 279 215.9 x 355.6 182 x 257 210x 297 184.2 x 266.7...
  • Page 206 01_UG.book Page 8 Wednesday, March 7, 2007 3:00 PM B5 means JIS and ISO Transparency film thickness: 150 µm Paper Label thickness: 140 µm Page 11-8 Xerox FaxCentre 2218 User Guide...
  • Page 207: Index

    Bypass Tray 3-5 Calling for Service 1-5 Cancel Scan 7-7 Changing the Master Code 8-11 Clean Drum 8-18 Xerox FaxCentre 2218 User Guide Cleaning 9-2 Control Panel and LCD Display 9-3 Document Glass and Constant Velocity Trans- port Glass (CVT) 9-2...
  • Page 208 Fax Forwarding 4-21 Fax Number 4-4 Fax Setup Options 4-30 Fax Specification 11-4 Faxing Problems Solution Chart 10-18 Faxing Procedure 4-2 Features Fax 4-9 Firmware Update Tab 8-5 General Problems 10-2 General Specification 11-6 Getting Started Xerox FaxCentre 2218 User Guide...
  • Page 209 Machine Setup Options 2-22 10-14 Mailbox 4-25 Mailbox Setup 4-22 Maintenance Tools Billing Counters 8-18 Check Serial Number 8-16 Xerox FaxCentre 2218 User Guide Clean Drum 8-18 New Drum 8-17 Notify Toner Low 8-17 Making Connections 2-15 Managing Departments 8-9 Manual Dialing 4-8...
  • Page 210 Replacing the Toner Cartridge 9-5 Setting the Product to Send Toner Low Infor- mation 9-7 Toner Save Mode 9-5 Toner Cartridge, installing 2-13 Toner Low Information 9-7 Toner Low Notification 8-17 Toner Save Mode 9-5 Transparencies 2-22 10-14 Xerox FaxCentre 2218 User Guide...
  • Page 211 Solving Problems 10-14 TWAIN 7-3 Unpacking 2-2 User Interface 2-9 using 5-4 Using ControlCentre 8-4 Xerox FaxCentre 2218 User Guide Using the Document Feeder 5-3 Using the document feeder 4-2 Using the document glass 4-3 Welcome 1-2 Welcome Center 1-5...
  • Page 212 01_UG.book Page 6 Wednesday, March 7, 2007 3:00 PM Index - 6 Xerox FaxCentre 2218 User Guide...

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