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Servicing and troubleshooting
12.
Servicing and troubleshooting
12.1.
About charging the battery of EasyOne Air
12.2.
Checking for correct operation of EasyOne Air
12.3.
List of troubleshooting solutions
Problem
EasyOne Air cannot be switched
on.
When the EasyOne Air is switched
on, you hear three consecutive
tones as a warning signal.
When EasyOne Air is switched on,
you see the following message on
the display: "Self-test failed"
Troubleshooting solutions
Operator's Manual V03 • EasyOne Air • EasyOne Connect
© ndd Medizintechnik AG • Technoparkstrasse 1, 8005 Zurich, Switzerland • www.ndd.ch
The rechargeable battery of EasyOne Air lasts for an entire working day.
To charge EasyOne Air, always use the cradle and an original power supply
released by the manufacturer.
Setting up the physical components 2 0
1 Perform a calibration check.
2 Perform a spirometry test on yourself or on another known subject.
3 Check the results of steps 1 and 2 for plausibility.
a) If the results of steps 1 and 2 are plausible, EasyOne Air is operating
correctly.
b) If the results of steps 1 and 2 are not plausible, troubleshoot.
c) If you are not able to remedy the defect, contact your
EasyOne distribution partner or the ndd Servicing Department.
Calibration check 8 4
Performing spirometry 4 1
List of troubleshooting solutions 8 6
Contact information 4
If you encounter problems operating EasyOne Air, consult the table below.
Possible cause
Battery is dead.
You did not press and hold the ON/OFF
key for at least 2 seconds.
The spirometer is defective.
The spirometer is possibly defective.
Solution
Replace the battery.
Press and hold the ON/OFF key for at
least 2 seconds.
Consult your EasyOne distribution
partner or the ndd Servicing Department.
Turn the spirometer off and on. Try again.
If you receive the same message again,
contact your EasyOne distribution partner
or the ndd Servicing Department.
9000007/03
88
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