Kaba ILCO FDU User Manual page 232

Maintenance and Troubleshooting
Solutions:
Problem:
2
Possible causes:
Solutions:
Problem:
3
Possible causes:
Kaba Ilco Lodging Access Control System
Open the door using the mechanical override and try to provoke the malfunction
while the door is open. While the door is open, verify the movement of the latch
by rotating the inside lever. If the latch is binding while rotating the inside lever,
change the mortise.
Open the door from the inside and verify that the latch is moving freely. If the
malfunction does not persist when the door is open, and the latch moves freely,
change the lock.
If the malfunction does not persist when the door is open, then the strike needs
to be filed. File the strike on the side of the latch that is rubbing. Refer to the
installation instructions shipped with the lock for more details.
2) Lock allows entry without reading cards.
The lock is in passage mode.
The door and the frame are misaligned.
The actuator is defective.
Take the lock out of passage mode.
Try opening the door without a keycard and without rotating the lever. Verify
the latch and strike alignments. Make sure that the latch is entering the strike.
If the latch does not enter the strike, check if the door bumper pad insulation or
the door closers are impeding the full closing of the door; if not, it may be
necessary to file the strike. Always file the strike plates the minimum amount
required.
If the latch does enter the strike properly and the door can still be opened
without keycards, then change the lock.
3) The latch is binding and not returning to the rest position.
The mortise face plate and the latch are misaligned.
The mortise is improperly installed.
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