Kaba ILCO FDU User Manual page 230

Maintenance and Troubleshooting
Problem:
6
Possible causes:
Solutions:
Problem:
7
Possible causes:
Solutions:
Problem:
8
Possible causes:
Solutions:
Kaba Ilco Lodging Access Control System
6) The lock flashes both a red and a green light when a staff keycard is used.
The batteries are getting low.
Change the batteries. Follow the instructions in Section 11.4 – Replacing a
Bettery.
7) The lock cannot communicate with the Front Desk Unit.
A Programming keycard has not been inserted into the lock prior to the insertion
of the infrared communication adapter.
30 seconds have elapsed since the Programming keycard was inserted in the
lock.
In the case of a battery change, insert the Initialization keycard, then the
Programming keycard, followed by the infrared communication adapter.
The FDU/lock communication must be started within 30 seconds of inserting the
Programming keycard in the lock.
8) The Front Desk Unit does not accept an Authorization keycard.
If no Authorization keycards are accepted, the magnetic heads of the FDU may
be dirty.
The Authorization keycard may have been cancelled.
Use a cleaning card to clean the heads of the FDU. Issue a new Authorization
keycard of the same number as the cancelled one. Ensure that this Authorization
keycard is passed through each FDU so that the previous one is cancelled.
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