Support And Service - Flashforge Creator 3 User Manual

7. Support and Service

FlashForge team is on standby and ready to help you with any challenges you may have with your Creator 3. If the
issues or questions are not covered in this User Guide, you can seek for solutions on our official website or contact us
via telephone.
There are solutions and instructions to common issues that can be found in our knowledge base. Have a look first as
most basic questions are answered there.http://www.FlashForge.com
The FlashForge support team can be reached by e-mail or phone between the working hours of 8:00 a.m. to 5:00 p.m.
PST Monday through Saturday. In case you contact us during off-duty time, your inquiry will be answered the following
business day.
Note: Because of changing different filament the extruder maybe blockaded. It's not owing to quality issue, and
outside the scope of 400 hours life. If users encounter this problem, please contact our after-sale department and
finish clean work according to their instruction.
E-mail: flashforge@flashforge.zohodesk.com / support@flashforge.zohodesk.com
ADD: No. 518, Xianyuan Road, Jinhua, Zhejiang
Note:Please provide serial number at the back of the printer before contacting After-sales service.
S/N: FFAD******
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