Support And Service - Flashforge Creator 3 Pro User Manual

8. Support and Service

Flashforge professional after-sales service personnel and salesmen are on standby for you at any time, and are
very willing to help you solve any problems you encountered during use. If you can't find the answer from the user
guide, you can go to our official website to search for the solution of your problem, or contact us by phone.
Some explanations and solutions of common problems can be found in our official website. Many of your problems can
be solved in www.flashforge.com, the official English website of Flashforge.
The Flashforge after-sales team can be reached by email or phone from 8:00 a.m. to 5:00 p.m. from Monday to
Saturday to solve your problems. In case you contact us during off-duty time, your inquiry will be answered the next
following business day immediately. We are sorry for any inconvenience caused.
Note: Due to the replacement of different filament, there will be a small amount of impurities left in the extruder,
which will cause the extruder blockage. As this can be solved by just unclogging it, this is not a quality problem. If
our user encounters this problem when using the equipment, please contact our after-sales department, and
complete the unclogging work under the guidance of the after-sales personnel.
After-sales Service Tel: +86-400-886-6023
E-mail: support@flashforge.com
Address: No. 518, Xianyuan Road, Wucheng District, Jinhua City, Zhejiang Province, China
Note: Please provide the product serial number which is the barcode at the back of the printer before contacting our
after-sales department.
S/N: FFAD******
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