Example: Setting Acd; Busy Lamp Field - Yealink VP59 Administrator's Manual

Administrator's Guide for VP59/SIP-T58A/CP960 IP Phones
Default 0
Parameter acd.enable
It enables or disables the phone to automatically change the status of the ACD agent to available after
the designated time.
Description
Note: It works only if "account.X.acd.enable" is set to 1 (Enabled).
Permitted
0-Disabled
Values 1-Enabled
Default 0
Web UI Features > ACD > ACD > ACD Available Auto
Parameter acd.auto_available_timer
It configures the interval (in seconds) for the status of the ACD agent to be automatically changed to
available.
Description
Note: It works only if "account.X.acd.enable" and "acd.enable" are set to 1 (Enabled).
Permitted
Integer from 0 to 120
Values
Default 60
Web UI Features > ACD > ACD > ACD Auto Available Timer (0~120s)
[1]
X is the account ID. For VP59/T58A, X=1-16; for CP960, X=1.

Example: Setting ACD

The following example shows the configuration for ACD. It is not applicable to CP960 phones.
Example
######Set an ACD for account 1#######
account.1.acd.enable = 1
account.1.acd.available = 1
account.1.subscribe_acd_expires = 3000
acd.enable = 1
acd.auto_available_timer = 60
features.homescreen_softkey.acd.enable = 1
######Set an ACD key#############
linekey.1.type=42
linekey.1.label=ACD
After provisioning, you can tap the Login soft key or ACD key to log into the ACD system. After logging into the ACD
system, Available/Unavailable soft key appears on the phone screen. You can tap Available/Unavailablesoft key
to change ACD state. The ACD key on the IP phone indicates the ACD state.

Busy Lamp Field

The Busy Lamp Field (BLF) feature enables the IP phone to monitor specific remote lines for state changes on the
phone.
Yealink phones support two methods of BLF configuration:
404
<y0000000000xx>.cfg
<y0000000000xx>.cfg