Yealink VS800 Administrator's Manual

Full hd video conference system

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Page 2: Table Of Contents
| Contents | ii Contents About This Guide....................10 Related Documentations............................. 10 Getting Started......................11 Hardware Overview............................11 Hardware of VC880 Codec........................11 Hardware of PVT980 Codec........................13 Hardware of VC800 Codec........................14 Hardware of VC500/PVT950 Codec..................... 16 Hardware of VC200 Codec........................18 Hardware of VP59 Codec........................
Page 3 | Contents | iii Using CTP20 Touch Panel..........................41 Using CP960 Conference Phone........................41 VCS Deployment Methods..................41 Traditional Deployment Methods........................41 Public IP Configuration.......................... 41 Port Forwarding............................42 NAT................................. 42 STUN...............................45 H.460............................... 47 Intelligent Traversal..........................48 VPN................................. 49 Cloud Deployment Method..........................50 Licenses........................
Page 4 Configuring H.323 Settings..........................77 Configuring H.323 Accounts........................77 H.323 Tunneling............................. 80 Configuring PSTN.............................. 81 Configuring the Video Conference Platform..................... 81 Yealink VC Cloud Management Service....................82 Yealink Meeting Server.......................... 84 StarLeaf Cloud Platform.........................85 Zoom Cloud Platform..........................86 Pexip Cloud Platform..........................88 Logging into the BlueJeans Cloud Platform..................90 Registering an EasyMeet Account......................
Page 5 | Contents | v Configuring the Audio Settings................119 Configuring the Audio Output......................... 119 Audio Output Type..........................119 Specifying an Available Audio Output....................119 Audio Input............................... 121 Audio Input Type..........................121 Specifying an Available Audio Input....................121 Media Audio Input............................124 Configuring Media Audio Input......................124 EQ Self-Adaption..............................124 Configuring EQ Self Adaption......................125 Tones.................................
Page 6 | Contents | vi Adjusting Camera Angle and Focus........................ 148 Adjusting the White Balance..........................148 Configuring Auto Exposure Mode....................... 148 Configuring Manual Exposure Mode....................150 Configuring the Mode of Shutter Priority....................151 Configuring Aperture Priority......................152 Configuring the Mode of Brightness Priority..................153 Configuring the Mode of WDR-Auto....................
Page 7 | Contents | vii Managing the Directory..................178 Local Directory..............................178 Adding Local Contacts and Conference Contacts................178 Importing a Local Contact List......................180 Exporting Local Contact List....................... 181 Editing Local Contacts......................... 181 Deleting Local Contacts........................182 Cloud Directory..............................183 Enterprise Directory............................183 LDAP.................................183 LDAP Attributes...........................
Page 8 | Contents | viii Accessories with Your System................207 Using the VCC22 Video Conferencing Cameras.....................207 Controlling VCC22 Camera......................... 207 Configuring Multi-Camera Default Layout..................207 Adjusting the Camera Layout During a Call..................208 Using the CPW90-BT Bluetooth Wireless Microphones with VCS..............209 Registering CPW90-BT with VCS.......................209 Deregistering CPW90 from VCS......................
Page 9 | Contents | ix System Status List..........................229 Viewing System Status......................... 231 Viewing Call Statistics............................232...
Page 10: About This Guide
Yealink CP960 HD IP Conference Phone Quick Reference Guide, which describes how to use CP960 conference phone. • Yealink Wi-Fi USB Dongle WF50 User Guide, which describes how to connect the wireless network to the VCS codec and provide wireless AP via WF50. •...
Page 11: Getting Started
| Getting Started | 11 • Yealink PSTN Box CPN10 Quick Start Guide, which describes how to connect VCS codec to PSTN. • Yealink VCC22 Video Conferencing Camera Quick Start Guide, which describes how to connect the VCC22 video conferencing cameras to VCS codec.
Page 12 | Getting Started | 12 Port Name Description ① LED Indicator Indicate different status of the system. ② Reset Key Reset the system to factory defaults. ③ • Connect to a USB flash drive. Insert a USB flash drive for storing screenshots, recording videos or capturing packets.
Page 13: Hardware Of Pvt980 Codec
| Getting Started | 13 Port Name Description ⑧ VC Hub/Camera • If you want to use wired sharing to present, connect this port to the Codec port on the VCH50 video conferencing hub. • Connect this port to the Camera port on the VCC22 video conferencing camera.
Page 14: Hardware Of Vc800 Codec
| Getting Started | 14 Port Name Description ③ • Connect to a USB flash drive Insert a USB flash drive for storing screenshots, recording videos or capturing packets. If multiple USB flash drives are connected, only the latter one can be identified.
Page 15 | Getting Started | 15 • Rear Panel of VC800 Codec Front Panel of VC800 Codec The LED indicator in front of the camera indicates different camera status. Related information LED Instructions of VC880/VC800/VC500/VC200/PVT980/PVT950 Rear Panel of VC800 Codec Port Name Description ①...
Page 16: Hardware Of Vc500/Pvt950 Codec
| Getting Started | 16 Port Name Description ⑦ DC48V Connect to the power source via a power adapter. ⑧ Reset Key Reset the system to factory defaults. ⑨ Security Slot Allow you to connect a universal security cable to the codec, so you can lock the codec down.
Page 17 | Getting Started | 17 Rear Panel of VC500/PVT950 Codec Port Name Description ① • Connect to a USB flash drive Insert a USB flash drive for storing screenshots, recording videos or capturing packets. If multiple USB flash drives are connected, only the latter one can be identified.
Page 18: Hardware Of Vc200 Codec
HD 4K, 4 x digital zoom camera, 103° super-wide angle lens, white balance automatic gain and others. With 6 beamforming microphone arrays for direct voice pickup and Yealink Noise Proof Technology, VC200 brings excellent audio effect in small rooms and ensures that everyone can be heard clearly.
Page 19: Hardware Of Vp59 Codec
| Getting Started | 19 Port Name Description ① • Connect to a USB flash drive for storing screenshots, recording videos or capturing packets. If multiple USB flash drives are connected, only the latter one can be identified. • Insert a PSTN box CPN10 for connecting to the PSTN (Public Switched Telephone Network).
Page 20 | Getting Started | 20 Item Description Power Indicator Indicates the call status and the system status.
Page 21: Hardware Of Vcc22 Video Conferencing Camera
| Getting Started | 21 Item Description Touch Screen Touch to select the desired item. Displays the time, the date, the call and other related information. MESSAGE Key Not available. HEADSET Key Toggles and indicates the headset mode. The key LED glows green when headset mode is activated. MUTE Key Toggles and indicates the mute feature.
Page 22 | Getting Started | 22 environmental adaptability. You can connect up to 9 VCC22 video conferencing cameras to the VC880/PVT980 video conferencing system, and 8 to VC800 video conferencing system. The VCC22 camera can be panned (± 100 degrees range), tilted (± 30 degrees range) and supports 12 x optical zoom, white balance and automatic gain.
Page 23: Hardware Of Vch50 Video Conferencing Hub
| Getting Started | 23 Rear Panel of VCC22 Video Conferencing Camera Port Name Description ① HDMI Out Connect to a monitor for displaying shared content. ② Camera Port Connect to a PoE switch. ③ Reset Key Reset the camera to factory defaults. ④...
Page 24: Hardware Of Cp960 Conference Phone
| Getting Started | 24 Right Side of VCH50 Cable Hub Port Name Description ② Audio Connect to the CP960 Conference phone via the provided 0.5m network cable. Rear Panel of VCH50 Cable Hub Port Name Description ③ MINI DP Connect to PC via Mini-DP cable for sharing contents.
Page 25 | Getting Started | 25 CP960 Conference Phone NO. Item Description ① Three Internal Support 360-degree Microphones audio pickup at a radius of up to 6 meters. ② Mute Button • Indicate the status of the device and the call. •...
Page 26: Introduction Of Ctp20 Touch Panel
Hardware of WPP20 Wireless Presentation Pod Combining a self-built 5G Wi-Fi, WPP20, the wireless presentation pod, partners up with Yealink new-generation video conferencing system to offer high-quality wireless content sharing with just one tap.
Page 27: Hardware Of Cpe90 Wired Expansion Microphones
| Getting Started | 27 Name Description ① Connects to the video conferencing system to obtain Wi-Fi profile. Connects to the PC for sharing content. ② Presentation button Presses it to start or to stop sharing the full screen of the PC. Long presses it for 3 seconds and release it, and then choose the window you want to share.
Page 28: Hardware Of Cpw90-Bt Bluetooth Wireless Microphone
| Getting Started | 28 Name Description ① Built-in Microphones Supports 360-degree audio pickup at a radius of up to 3 meters. ② Mute Button • Indicates call status. • Toggles mute feature. Related information Mute Indicator LED of CPE90 Wired Expansion Microphones Hardware of CPW90-BT Bluetooth Wireless Microphone The CPW90-BT is a Bluetooth wireless microphone, which can work as the audio input device of the video conferencing system.
Page 29 | Getting Started | 29 Item Description Switch • Power on the system or power off the system. • Put the system to sleep or wake the system. Video recording key Start or stop recording the video and audio. Layout key Adjust the layout during a video call.
Page 30: Hardware Of Vcm34
| Getting Started | 30 Item Description Volume down key Decrease the speaker volume. Zoom in key • Increase the focal length of the camera. • Zoom in the screenshot. • Turn the page up. Zoom out key • Decrease the focal length of the camera. •...
Page 31: Hardware Of Mspeaker
| Getting Started | 31 Rear Panel of VCM34 Name Description ① It is used to connect VCM34 to the VC Hub/Phone port on the video conferencing system. ② Internet It is used to connect VCM34. Hardware of MSpeaker Front Panel of MSpeaker...
Page 32: Led Instructions
| Getting Started | 32 Rear Panel of MSpeaker Name Description ① Power Input It is used to connect MSpeaker to the power adapter. ② AUX In It is used to connect MSpeaker to VC800 Line Out Port as an audio input. LED Instructions You can know the system status by viewing the LED light.
Page 33: Camera Indicator Led Of Vp59
| Getting Started | 33 LED Status Description Fast flashing red The phone is ringing. (0.3s) Slow flashing red The phone receives a missed call. (1s) Solid red for 0.5s The phone is in power-saving mode. and off for 3s alternately Camera Indicator LED of VP59 LED Status...
Page 34: Mute Indicator Led Of Cp960 Conference Phone
| Getting Started | 34 LED Status Description Solid red CTP20 is in sleep mode. Solid orange CTP20 is not connected to VCS codec. Mute Indicator LED of CP960 Conference Phone LED Status Description Solid red The CP960 conference phone is initializing. The CP960 conference phone is muted.
Page 35: Led Instructions Of Wpp20 Wireless Presentation Pod
The WPP20 cannot find or connect to the video conferencing system in 10 seconds after start-up. The WPP20 pairs to the video conferencing system successfully, but it does not detect that the Yealink Wireless Presentation Pod software is running on your PC. Yealink Wireless Presentation Pod software is turned off. Firmware update fails.
Page 36: Powering On And Off
| Getting Started | 36 LED Status Description Wi-Fi profile update fails. Powering on and off • Powering on VC880/VC800/VC500/VC200/PVT980/PVT950 • Powering off VC880/VC800/VC500/VC200/PVT980/PVT950 • Powering on or Powering off VP59 Initialization Process Overview • Powering on VC880/VC800/VC500/VC200/PVT980/PVT950 Your system starts up automatically after you connect an electrical supply. If you power off the system using the remote control, do the following to power it on.
Page 37: Running The Setup Wizard
Your system can obtain the network settings from a Dynamic Host Configuration Protocol (DHCP) server. You can also configure network settings manually. Connects to Wi-Fi. Wi-Fi (Only applicable to VC200/ VP59) Account Optional: Log into the video conferencing platform. Your system supports Yealink VC Cloud/Yealink Meeting Server/StarLeaf/ Zoom/Pexip/BlueJeans/EasyMeet/Custom platform.
Page 38: Configuration Methods
| Configuration Methods | 38 Configuration Methods To configure your system, you can use the remote control, CTP20, CP960, or the web user interface. To configure VP59, you can configure it directly or use the web user interface. • Using Web User Interface •...
Page 39: Using Vcr11 Remote Control
| Configuration Methods | 39 On your VC200, go to More > Network > Wired Network > Advanced Network > Web Server Type. On your VP59, tap Setting > Advanced > Advanced Network > Web Server Type. • On your CTP20, tap Setting > Advanced > Advanced Network > Web Server Type. 2.
Page 40: Using The Virtual Remote Control
| Configuration Methods | 40 Using the Virtual Remote Control You can use the virtual remote control via your web user interface to control your system. Procedure 1. On your web user interface, go to Home > Remote Control. The virtual remote control appears. 2.
Page 41: Using Ctp20 Touch Panel
Using CP960 Conference Phone You can use the CP960 conference phone to perform calling and partial configuration tasks. For more information about how to use CP960 conference phone, refer to Yealink CP960 HD IP Conference Phone Quick Reference Guide. VCS Deployment Methods This chapter introduces how to deploy VCS.
Page 42: Port Forwarding
| VCS Deployment Methods | 42 This deployment method involves a simple setup process and creates a stable network environment. However, it is more expensive due to leased line costs. This method is often used in the head office. Port Forwarding The most common scenario is deploying the VCS in an intranet (behind a firewall).
Page 43 NAT feature. CTP20 Manual—the system uses the manually • configured NAT public address. • Auto—the system obtains the NAT public address from the Yealink-supplied server. Default: Off. NAT Public IP • Displays the NAT public address Web user interface Address/Public...
Page 44 | VCS Deployment Methods | 44 Parameter Description Configuration Method Select the static NAT. NAT Traversal Web user interface Endpoint CTP20 Related tasks Configuring NAT Related information Port Forwarding Route Traversal In the intranet, if there is a secondary router connected to the first router, the VCS connected to each router may not be able to communicate properly.
Page 45: Stun
| VCS Deployment Methods | 45 Parameter Description Configuration Method Route Traversal Web user interface Configure the route traversal type. • Auto—NAT works only when making a call to a public address. NAT does not work when making a call to a private address.
Page 46 | VCS Deployment Methods | 46 • Configuring STUN • Selecting STUN for SIP Protocol Configuring STUN Procedure 1. Do one of the following: On your web user interface, go to Network > NAT/Firewall > STUN Config. • • On your VCS: For VC880/VC800/VC500/PVT980/PVT950, go to More >...
Page 47: H.460
| VCS Deployment Methods | 47 Parameter Description Configuration Method Select STUN. NAT Traversal Web user interface Endpoint CTP20 Related tasks Configuring SIP Settings Configuring NAT H.460 VCS allows the firewall traversal of H.323 calls via H.460 protocols. To use this feature, make sure your gatekeeper supports H.460 feature.
Page 48: Intelligent Traversal
| VCS Deployment Methods | 48 Related tasks Configuring H.323 Settings Intelligent Traversal Some branch offices lack IT professionals, which means that professional network configuration (for example, the port forwarding) may be impossible. To solve this issue, Intelligent Traversal allows you to simply deploy your VCS in the intranet, and assign an IP address to VCS, which can be used to access the public network.
Page 49: Vpn
VPN tunnel is established. After you configure VPN feature on the system, the system will act as a VPN client and uses the certificates to authenticate with the VPN server. OpenVPN Feature on Yealink IP Phones.
Page 50: Cloud Deployment Method
| Licenses | 50 Configuring VPN Procedure 1. Do one of the following: • On your web user interface, go to Network > Advanced > VPN. • On your VCS: For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Advanced Network > VPN.
Page 51: Importing Device Type License
24 participants). You can change the demo machine to be a normal machine by importing a device type license. You can get the device type license from Yealink technical support. After changing to a normal machine, the system supports 1 video call and 5 voice calls (1 conference creator and 6 participants).
Page 52: Importing Multipoint Licenses
Quality of Service (QoS) • Configuring MTU IPv4 and IPv6 Network Settings Yealink video conferencing system support IPv4 addressing mode, IPv6 addressing mode, as well as the IPv4&IPv6 dual stack-addressing mode. Note: 2131, and Yealink video conferencing systems comply with the DHCPv4 specifications documented in the DHCPv6 specifications documented in 3315.
Page 53: Configuring Ip Addressing Mode
| Configuring Network Settings | 53 • Configuring IP Addressing Mode • Configuring IPv4 • Configuring IPv6 Configuring IP Addressing Mode Procedure 1. Do one of the following: On your web user interface, go to Network > LAN Configuration > Internet Port > IPv4/IPv6. •...
Page 54 | Configuring Network Settings | 54 Parameter Description Configuration Method DHCP Enable or disable the system to Web user interface obtain network settings from the Endpoint DHCP server. CTP20 Note: the default value is On. If you change this parameter, the system will reboot to make the change take effect.
Page 55: Configuring Ipv6
| Configuring Network Settings | 55 Parameter Description Configuration Method Secondary DNS/DNS Configure the secondary DNS Web user interface Secondary Server server assigned to the system. Endpoint If you change this parameter, the CTP20 system will reboot to make the change take effect.
Page 56: Dhcp Options
For more information on DHCP options, refer to RFC 2131 2132. • Supported DHCP Option of IPv4 • DHCP Option 42, Option 2 DHCP Option 12 • Supported DHCP Option of IPv4 The following table lists the DHCP options supported by Yealink VCS in IPv4 network.
Page 57: Dhcp Option 42, Option 2
| Configuring Network Settings | 57 Parameter DHCP Options Description Subnet Mask Specify the subnet mask of the client. Time Offset Specify the offset between the client subnet and the Coordinated Universal Time (UTC). Router Specify a list of IP addresses for routers on the client’s subnet.
Page 58: Vlan
In addition to manual configuration, the system also supports automatic discovery of VLAN via LLDP or DHCP. The assignment takes effect in this order: assignment via LLDP, manual configuration, then assignment via DHCP. For more information on VLAN, refer to VLAN Feature on Yealink IP Phones. Configuring LLDP •...
Page 59: Configuring Vlan Manually
| Configuring Network Settings | 59 2. Configure and save the following settings: Parameter Description Configuration Method Active Enable or disable the LLDP Web user interface feature on the system. Endpoint Note: the default value is Off. CTP20 If you change this parameter, the system will reboot to make the change take effect.
Page 60: Configuring Dhcp Vlan
| Configuring Network Settings | 60 Parameter Description Configuration Method VID(1-4094) Configure the identification of Web user interface the Virtual LAN. Endpoint Note: the default value is 1. The CTP20 value can be any integer from 1 to 4094. If you change this parameter, the system will reboot to make the change take effect.
Page 61: Wi-Fi
| Configuring Network Settings | 61 Parameter Description Configuration Method Option Web user interface Specify the DHCP option from which the system obtains the VLAN settings. You can configure at most 5 DHCP options and separate them by commas. Note: the value can be any integer from 128 to 254.
Page 62: Viewing The Wireless Network Status
| Configuring Network Settings | 62 3. If you already enabled wireless AP, select OK to turn it off. The system will automatically search for available wireless networks in your area. 4. Select the desired wireless network (SSID) and connect to it. If the network is secure, enter its password in the Password field, and tap Join to Network.
Page 63: Disabling The Wi-Fi Feature
| Configuring Network Settings | 63 • On your VCS: For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Wi-Fi. On your VC200, go to More > Network > Wi-Fi > Wi-Fi. On your VP59, tap Setting > Network & Connection > Wi-Fi. On your CTP20, tap Setting >...
Page 64: Configuring Wireless Access Point
| Configuring Network Settings | 64 Configuring Wireless Access Point You can configure the wireless access point for the devices. Before you begin Make sure you enable wireless access point. Procedure 1. Do one of the following: • On your web user interface, go to Network > Wireless AP. •...
Page 65: Viewing The Connected Devices
| Configuring Network Settings | 65 Parameter Description Configuration Method Frequency Configure the frequency of the Web user interface wireless AP. Endpoint • 2.4G CTP20 • Default: 5G. Channel Configure the channel of the Web user interface wireless AP. Endpoint Default: Auto.
Page 66: Adding Connected Devices To The Blacklist
| Configuring Network Settings | 66 Adding Connected Devices to the Blacklist You can add connected devices to the blacklist, and the device is disconnected from the wireless AP. Procedure 1. Do one of the following: • On your VCS: For VC880/VC800/VC500/PVT980/PVT950, go to More >...
Page 67: 802.1X Authentication
EAP-TLS (Device and CA certificates are required, password is not required) • EAP-PEAP/MSCHAPv2 (CA certificates are required) • EAP-TTLS/EAP-MSCHAPv2 (CA certificates are required) For more information on 802.1X authentication, refer to Yealink 802.1X Authentication. Configuring the 802.1x Authentication • Configuring the 802.1x Authentication Procedure 1.
Page 68: Network Speed And Duplex Mode
| Configuring Network Settings | 68 Parameter Description Configuration Method Identity Web user interface Configure the user name for 802.1x authentication. Note: the default value is blank. If you change this parameter, the system will reboot to make the change take effect. MD5 Password Web user interface Configure the password for...
Page 69: Configuring Transmission Methods
| Configuring Network Settings | 69 • Full Duplex (transmit in 10Mbps, 100Mbps or 1000Mbps) • Half Duplex (transmit in 10Mbps or 100Mbps) The supported transmission methods for VC200 endpoint’s Internet port are listed below: • Auto • Full Duplex (transmit in 10Mbps or 100Mbps) •...
Page 70: Quality Of Service (Qos)
| Configuring Network Settings | 70 • On your web user interface, go to Network > NAT/Firewall > Reserved Port. • On your VCS: For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > NAT/Firewall > Reserved Port. On your VC200, go to More > Network > Wired Network > NAT/Firewall > Reserved Port. On your VP59, tap Setting >...
Page 71: Configuring Qos
| Configuring Network Settings | 71 Data QoS To ensure better presentation, data packets (PC content) emanated from the system should be configured with a high transmission priority. DSCPs for audio, video and data packets can be specified respectively. • Configuring QoS Configuring QoS Procedure...
Page 72: Configuring Mtu
| Configuring Network Settings | 72 Parameter Description Configuration Method Data Priority Configure the DSCP Web user interface (Differentiated Services Code Endpoint Point) for data packets. CTP20 Note: the default value is 63. The greater the number is, the higher the priority is. If you change this parameter, the system will reboot to make the change take effect.
Page 73: Configuring Account Settings
Configuring the Video Conference Platform • Configuring the Third-party Virtual Meeting Room Configuring SIP Settings Yealink video conferencing system supports Session Initiation Protocol (SIP). If your server supports SIP, you can use SIP to establish calls. • Configuring SIP Accounts Configuring SIP IP Call •...
Page 74 | Configuring Account Settings | 74 • On your VCS, go to More > Setting > Advanced > SIP Account. On your VP59, tap Setting > Advanced > SIP Account. • On your CTP20, tap Setting > Advanced > SIP Account. 2.
Page 75 | Configuring Account Settings | 75 Parameter Description Configuration Method Port Configure the port of the Web user interface outbound proxy server. Endpoint Note: the default port number CTP20 is 5060. The value can be any integer from 0 to 65535. Transport Specify the transport protocol Web user interface...
Page 76: Configuring Sip Ip Call
| Configuring Account Settings | 76 Parameter Description Configuration Method Rport Web user interface Enable or disable the RPORT feature on the device. When the VCS is behind a NAT device, you can enable this feature for the port traversal with the SIP sever.
Page 77: Configuring H.323 Settings
| Configuring Account Settings | 77 Configuring H.323 Settings You can place IP calls via the H.323 protocol. If your network uses a gatekeeper, you can register an H.323 account for the system, and specify its H.323 name and extension. This allows others to call you via your H.323 name or the extension instead of the IP address.
Page 78 | Configuring Account Settings | 78 Parameter Description Configuration Method H.323 Extension Configure the device extension Web user interface that can be identified by the Endpoint gatekeepers and gateways. CTP20 Note: the default value is blank. If two devices are registered to the same gatekeeper, they can make point-to-point calls by dialing their extensions.
Page 79 | Configuring Account Settings | 79 Parameter Description Configuration Method Port/Gatekeeper Port 2 Configure the port for the Web user interface secondary gatekeeper. Endpoint Note: the default port number CTP20 is 1719. The value can be any integer from 0 to 65535. Gatekeeper Authentication/ Enable or disable support for the Web user interface...
Page 80: H.323 Tunneling
| Configuring Account Settings | 80 Parameter Description Configuration Method Local Early Media Web user interface Enable or disable the local early media feature on the device. • Off—the local system sends an Open Logical Channel (OLC) message and receives the acknowledgement message of OLC from the far site.
Page 81: Configuring Pstn
Custom Note: If you purchase the VC200 Custom Edition for Yealink Cloud, your endpoint can register a Yealink Cloud account only. Other Cloud platforms are unavailable on your endpoint. What’s more, you cannot register a SIP account or H.323 account, and cannot dial an IP address.
Page 82: Yealink Vc Cloud Management Service
It offers significant convenience and cost-savings to integrators and business customers in terms of deployment, configuration and usage. The cloud enterprise administrator uses the Yealink VC Cloud management service to assign each user an individual Yealink Cloud account. For more information, refer to Yealink VC Cloud Management Service Administrator Guide.
Page 83 Management Service platform. CTP20 PIN Code Login: This • method uses the user’s PIN code to log into the Yealink VC Cloud Management Service platform. The 9-digit PIN code is disposable and expires if it is unused for 7 days. Contact your Cloud administrator when it expires.
Page 84: Yealink Meeting Server
A Yealink Cloud account can be logged into 5 devices at most simultaneously. Yealink Meeting Server The enterprise administrator uses the Yealink Meeting Server (YMS) to assign each user an individual YMS account. For more information on how to add YMS accounts, refer to Yealink Meeting Server Administrator Guide.
Page 85: Starleaf Cloud Platform
A YMS account can be logged into 5 devices at most simultaneously. If the enterprise administrator enables the Device upgrade feature on Yealink Meeting Server, video conferencing systems with YMS accounts logged into will upgrade the firmware automatically once they receive the new firmware from Yealink Meeting Server.
Page 86: Zoom Cloud Platform
| Configuring Account Settings | 86 When you place a call using the StarLeaf Cloud account, you can: • Call the other StarLeaf Cloud account to establish a point to point call. • Dial the Meeting ID to join the Virtual Meeting Rooms. •...
Page 87 | Configuring Account Settings | 87 On your VP59, go to Setting > Advanced > Video Conference Platform. • On your CTP20, go to Setting > Advanced > Video Conference Platform. 2. Configure and save the following settings: Parameter Description Configuration Method Cloud Account Enables the Cloud feature.
Page 88: Pexip Cloud Platform
| Configuring Account Settings | 88 Parameter Description Configuration Method Keep Alive Interval Web user interface Configure the interval (in seconds) that the device sends keep-alive messages to the SIP server, so that the SIP server can remain connected to the device. Default: 30.
Page 89 | Configuring Account Settings | 89 Parameter Description Configuration Method Password Specify the password for this Web user interface Pexip account. Endpoint Default: blank. CTP20 Server Host/Server The IP address or domain name Web user interface of the Pexip server. Endpoint Default: blank.
Page 90: Logging Into The Bluejeans Cloud Platform
SIP server can remain connected to the device. Default: 30. Note: Yealink VCS also allows you to register a Pexip account via the standard H.323 or SIP protocol. For more information, refer to Configuring SIP Settings Configuring H.323 Settings.
Page 91: Registering An Easymeet Account
| Configuring Account Settings | 91 Parameter Description Configuration Method Server Host/Server The IP address or the domain Web user interface name of the BlueJeans server. Endpoint Default: bjn.vc. CTP20 Transport Web user interface Specify the transport protocol for transmitting the SIP signaling.
Page 92 | Configuring Account Settings | 92 • Dial the Meeting ID to join the Virtual Meeting Rooms • Receive meeting schedule from the EasyMeet Cloud platform. • Registering an EasyMeet Account Registering an EasyMeet Account Procedure 1. Do one of the following: •...
Page 93 | Configuring Account Settings | 93 Parameter Description Configuration Method Remember password Enable or disable remembering Endpoint password. CTP20 Note: the default value is On. If it is set to On, the password will be filled in automatically when you enter the username next time.
Page 94: Videxio Platform
| Configuring Account Settings | 94 Videxio Platform You can log into Videxio platform and Videxio accounts will be automatically logged into the devices. Videxio platform is only applicable to VC200/VC500/VC800/VC880. When you place a call using the Videxio account, you can: •...
Page 95 | Configuring Account Settings | 95 Parameter Description Configuration Method Cloud Account Enables the Cloud feature. Web user interface Note: if it is set to Off, your Endpoint device cannot register a custom CTP20 account. Platform Type Select Custom. Web user interface Endpoint CTP20 Label...
Page 96: Logging Out Of The Video Conference Platform
| Configuring Account Settings | 96 Parameter Description Configuration Method Transport Web user interface Configure the transport protocol for transmitting the SIP signaling. The supported protocols are as follows: • UDP—it provides the best transmission for SIP signaling. TCP—it provides a reliable •...
Page 97: Configuring The Third-Party Virtual Meeting Room
About this task If you do not register a Cloud account, or you only register a Yealink Cloud account or YMS account, you can configure a third-party VMR (StarLeaf/Zoom/BlueJeans/Pexip/EasyMeet/Videxio Platform) in advance, so that you can quickly join a VMR without registering a third-party Cloud account.
Page 98: Configuring Basic Settings
| Configuring Basic Settings | 98 The dialing screen of your web user interface and the monitor will appear the configured VMR. You can select the desired VMR from the pull-down menu, and then enter the conference ID to call the corresponding VMR. Configuring Basic Settings •...
Page 99: Setting The Language
| Configuring Basic Settings | 99 Setting the Language You can specify a language displayed in the monitor and the web user interface respectively. The CP960 conference phone will detect and use the same language as the monitor. Procedure 1. Do one of the following: •...
Page 100: Setting Time And Date
| Configuring Basic Settings | 100 2. Enable/disable Key Tone. Setting Time and Date Your system can obtain the time and date from SNTP (Simple Network Time Protocol) time server automatically. You can also set the time and date manually. •...
Page 101 | Configuring Basic Settings | 101 Time zone Time zone Time zone Time zone -06:00 Mexico (Mexico City, +02:00 Ukraine (Kyiv, Odessa) Acapulco) -06:00 United States-Central +03:00 East Africa Time Time -05:00 Bahamas (Nassau) +03:00 Iraq (Baghdad) -05:00 Canada (Montreal, +03:00 Russia (Moscow) Ottawa, Quebec)
Page 102: Ntp Settings
| Configuring Basic Settings | 102 Time zone Time zone Time zone Time zone Spain-Canary Islands +08:45 Eucla (Las Palmas) United Kingdom +09:00 Korea (Seoul) (London) Morocco +09:00 Japan (Tokyo) +01:00 Albania (Tirane) +09:00 Russia (Yakutsk, Chita) +01:00 Austria (Vienna) +09:30 Australia (Adelaide) +01:00...
Page 103: Configuring The Dst
| Configuring Basic Settings | 103 Parameter Description Configuration Method Manual Time/Time Type Select Off/SNTP Setting to Web user interface obtain the time and date from the Endpoint NTP server automatically. CTP20 DHCP Time Web user interface Enable or disable the system to update time with the offset time offered by the DHCP server.
Page 104 | Configuring Basic Settings | 104 Parameter Description Configuration Method Daylight Saving Time Configure the type of DST. Web user interface The available types for the Endpoint system are as below: CTP20 • Disabled: do not use DST. • Enabled-use DST. You can manually configure the start time, the end time and the offset according to your...
Page 105: Configuring Time And Date Manually
| Configuring Basic Settings | 105 Parameter Description Configuration Method DST Start Month Web user interface When you select By Week as the fixed type, configures the start DST Start Day of Week time of DST. DST Start Day of Week Last in Note: It only works when you Month enable Daylight Saving Time.
Page 106: Setting The Reminder
| Configuring Basic Settings | 106 • On your VCS, go to More > Setting > Basic > Date & Time. On your VP59, tap Setting > Basic > Date & Time. • On your CTP20, tap Setting > Basic > Date & Time. 2.
Page 107: Configuring Automatic Sleep Time
| Configuring Basic Settings | 107 3. Configure the time and date. Configuring Automatic Sleep Time Static images displayed for long periods may lead to monitor burn-in, therefore, you can configure the automatic sleep time for the device. After the device goes to the sleep mode, “no signal” is displayed on the monitor. Procedure 1.
Page 108: Adjusting Backlight Of The Cp960 Conference Phone
| Configuring Basic Settings | 108 Adjusting Backlight of the CP960 Conference Phone You can change the backlight brightness of the CP960 conference phone. The backlight time means the delay time to turn off the backlight when the phone has been idle for a specified time. About this task You can configure the backlight time as one of the following types: •...
Page 109: Setting The Screen Saver For Cp960 Conference Phone
| Configuring Basic Settings | 109 Setting the Screen Saver for CP960 Conference Phone The CP960 conference phone supports four types of screen savers: Clock, Colors, Photo Frame and Photo Table. You can choose anyone you like, and you can configure the waiting time before the CP960 conference phone starts the screen saver.
Page 110: Hiding Heading Time
| Configuring Basic Settings | 110 Hiding Heading Time You can choose to hide the time and the date on the status bar of your monitor. This feature is not applicable to VP59. Procedure 1. On your web user interface, go to Setting > General > General Information > Hide Heading Time. 2.
Page 111: Showing Or Hiding Icons In A Call
| Configuring Basic Settings | 111 Showing or Hiding Icons in a Call During a call, the system will show some information and icons (such as the call time, the mute icon and recording icon) by default, so that you can know the call status from these information and icons. You can also hide these icons as needed to achieve the best video effects.
Page 112 | Configuring Basic Settings | 112 Parameter Description Configuration Method Camera Icon Web User Interface Enable or disable the system to hide the camera icon ( during a call. • Show- the system displays the camera icon. Hide with UI- the system •...
Page 113 | Configuring Basic Settings | 113 Parameter Description Configuration Method Hold Icon Web User Interface Enable or disable the system to hide the hold icon ( ) during a call. • Show- the system displays the hold icon. Hide with UI- the system •...
Page 114: Muting The Microphone
| Configuring Basic Settings | 114 Parameter Description Configuration Method SecondScreen Icon Web User Interface Enable or disable the system to hide the secondscreen icon ( during a call. • Show- the system displays the secondscreen icon. Hide with UI- the system •...
Page 115: Configuring The Keyboard Input Method
| Configuring Basic Settings | 115 Parameter Description Configuration Method Microphone Mute Mode Web user interface Configure the microphone mute mode. • Synchronized- if you mute/ unmute a microphone, other microphones will be muted/ unmuted simultaneously. • Separated- if you can only mute/unmute one microphones, others does not respond.
Page 116: Configuring Local Storage
| Configuring Basic Settings | 116 Parameter Description Configuration Method USB Enable Web user interface Enable or disable the USB feature. Note: the default value is On. If you change this parameter, the system will reboot to make the change take effect. Configuring Local Storage VC200/VP59 allows you to storage the images and recorded videos to local storage except for USB storage.
Page 117: Taking Screenshots
| Configuring Basic Settings | 117 Parameter Description Configuration Method Screenshot Web user interface Enable or disable to capture the screenshot by using the remote control. On—you can take a • screenshot by the remote control. • Off—you cannot take a screenshot by the remote control.
Page 118 | Configuring Basic Settings | 118 Parameter Description Configuration Method Auto recording Web user interface Enable or disable the system to start recording automatically once a call is established. • On- the system starts recording automatically once a call is established. •...
Page 119: Configuring The Audio Settings
| Configuring the Audio Settings | 119 Configuring the Audio Settings • Configuring the Audio Output • Audio Input • Media Audio Input • EQ Self-Adaption • Tones Codecs • DTMF • • Configuring the Noise Suppression Configuring the Audio Output •...
Page 120 | Configuring the Audio Settings | 120 • On your VCS: For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Video & Audio > Audio Settings > Audio Output. On your VC200, go to More > Setting > Video & Audio > Audio Settings > Audio Output. On your VP59, tap Setting >...
Page 121: Audio Input
| Configuring the Audio Settings | 121 Audio Input • Audio Input Type • Specifying an Available Audio Input Audio Input Type Model Audio Output VC880/VC800/PVT980 • Auto—the system automatically selects the audio input with the highest priority. The priority is VCS Phone>Bluetooth Microphone>Line Input.
Page 122 | Configuring the Audio Settings | 122 Parameter Description Configuration Method Extended Audio Input/ Configure the audio input for the Web user interface Extended Audio Output system. Endpoint The supported types are as CTP20 follows: Auto - selects the audio •...
Page 123 | Configuring the Audio Settings | 123 Parameter Description Configuration Method Line AEC Web user interface Enable or disable echo cancellation for line input device. On- eliminate the echo to • the line input devices. If you select an acoustic device (for example: a microphone) to be the line input, you can enable this configuration.
Page 124: Media Audio Input
| Configuring the Audio Settings | 124 Media Audio Input When the VCS device is connected to both a microphone and other media audio inputs (such as connected to a computer to play audio), you need to configure the type of media audio input, so that the mix input can be realized. The sound from the media audio input device is mixed to the local output by default and can be mixed to the remote output.
Page 125: Configuring Eq Self Adaption
| Configuring the Audio Settings | 125 For VC880/VC800/VC500/PVT980/PVT950: the EQ self-adaption starts when one of the following situations occurs: • The first time you set HDMI as the audio output and you connect an audio input device, or you switch to different HDMIs as the device output and you connect an audio input device.
Page 126: Supported Tones
| Configuring the Audio Settings | 126 • Custom Tones Formats • Customizing Tones Supported Tones The system supports tones in the following countries. The tone set is a predefined by each country according to different device status. The tones of different countries varies. Available tone sets for the system are described as below: Australia Austria...
Page 127: Codecs
| Configuring the Audio Settings | 127 Parameter Description Configuration Method Busy Web user interface Customizes the busy tone for the system. Note: the default value is blank. When it is blank, the American tones are enabled. Call Waiting Web user interface Customizes the call waiting tone for the system.
Page 128 | Configuring the Audio Settings | 128 Audio Codec Algorithm Bit Rate Sample Rate Reference G.722.1C G.722.1 48 Kbps 32 Ksps RFC 5577 G.722.1C 32 Kbps 32 Ksps RFC 5577 G.722.1C 24 Kbps 32 Ksps RFC 5577 G.722.1 24 Kbps 16 or 32 Ksps RFC 5577 G722...
Page 129: Video Codecs
On—different devices have • different definition about audio codec byte sequence, which may lead to the audio incompatibility problems between Yealink and certain devices. You can enable this feature to solve these incompatibility problems. Default: Off. Video Codecs The video codecs that the system uses to establish a call should be supported by the server. When placing a call, the system will offer the enabled video codec list to the server and then use the video codec negotiated with the called party according to the priority.
Page 130 | Configuring the Audio Settings | 130 Name MIME Type Bit Rate Frame Frame Size Rate H.265 (it is not H265/90000 Tx: 360P, 540P, 720P, 1080P applicable to VP59) Rx: Conventional Size Below 1080P Note: If you are using H.265 video codec during a one-way-video call, the system will negotiate with the other parties to use H264 High profile video codec automatically when more people join the call.
Page 131: Dtmf
| Configuring the Audio Settings | 131 Parameter Description Configuration Method H.265 Mode Web user interface H.265 video codec. VBR- the output data rate of • the H.265 codec varies per time segment. You can save nearly half the bandwidth. •...
Page 132: Configuring Dtmf For Sip Protocol
| Configuring the Audio Settings | 132 which can be used to identify the same key. If the End bit of a RTP packet is 1, the packet is the last DTMF tone. The default telephoneEvent is 101, but you can change it. INBAND In-band transmission method.
Page 133: Configuring Dtmf For H.323 Protocol
| Configuring the Audio Settings | 133 Parameter Description Configuration Method DTMF Payload Type (96~127) Web user interface Configure the value of DTMF payload. Default: 101. Configuring DTMF for H.323 Protocol Procedure 1. Do one of the following: • On your web user interface, go to Account > VC Platform > Video Conference Platform > Platform Type >...
Page 134: Configuring Video Settings
| Configuring Video Settings | 134 Parameter Description Configuration Method Noise Barrier Web user interface Enables or disabled the noise barrier feature. • On—it can block the noise in the non-speech process. • Default: Off. Configuring Video Settings • Changing the Video Input Source •...
Page 135: Configuring Hdmi Extended Display By Vp59
| Configuring Video Settings | 135 Configuring HDMI Extended Display by VP59 After you enable the HDMI feature, if you connect a monitor to the phone during a video call, the video images of the remote party and the shared content are displayed on the monitor, and the call control page is displayed on phone screen.
Page 136: Hiding Local Video Image In Equal Layout
| Configuring Video Settings | 136 Parameter Description Configuration Method Default Layout of Single Web user interface Configure the default layout Screen of single screen when a call is established. Remote big Local small— • the remote video image is shown in big size, and the local video image below is shown in small size.
Page 137: Configuring Change Layout By Content Sharing
| Configuring Video Settings | 137 Configuring Change Layout by Content Sharing The feature of Change Layout by Content Sharing is enabled by default. When you are presenting on the PC, the layout in the device (except for VP59) is changed into 1+N or voice-activated mode automatically, and the content is enlarged and displayed in the screen.
Page 138: Selecting Video Frame Rate And Resolution
| Configuring Video Settings | 138 Parameter Description Configuration Method Output For Display 2 Web user interface Specify the content to be displayed on the secondary monitor. Auto—The secondary • monitor displays the content in this priority: PC>VC880/ VC800/VC500/PVT980/ PVT950 Camera>Camera N. •...
Page 139: Maximizing Monitor Video Display
| Configuring Video Settings | 139 Parameter Description Configuration Method Frame Web user interface Configure the maximum frame rate of the video. • 5fps • 15fps • 30fps • 60fps—this option appears only when you enable 60fps. Default: 30fps. Main->Resolution Web user interface Configure the maximum resolution of the video.
Page 140: Cec Monitor Controls
| Configuring Video Settings | 140 Parameter Description Configuration Method Display1 Configure the output resolution Web user interface of primary monitor. CP960 Conference Phone • Auto-select the highest output resolution automatically. • The available output resolutions (The available resolutions depend on the monitor you are using).
Page 141: System Integrated With Control Systems
System Integrated with Control Systems Yealink video conferencing system provides API for third-party control system to integrate with. Therefore, third- party control system can control Yealink video conferencing system via API. This feature is not applicable to VP59. Connection Settings for Control Systems •...
Page 142: Connection Methods Of Control Systems
Note: It must be the same rate for the control system and Yealink video conferencing system. Connection Methods of Control Systems You can connect Yealink video conferencing system to the control system via LAN connection or Serial connection. Select one of the following:...
Page 143: Configuring Content Sharing
IP address and TCP port of the Yealink video conferencing system. Serial Connection: The USB port on the Yealink video conferencing system can be connected to the serial port on • the control system through a USB to RS-232 cable.
Page 144: Configuring Bfcp (Binary Floor Control Protocol)
SIP IP call, BFCP is enabled by default. For SIP account, BFCP is disabled by default. This feature is not applicable to Yealink StarLeaf Cloud platform. Related tasks Configuring Mix-Sending Configuring Mix-Sending During a call, the device of the remote party may not support dual-stream protocol. Therefore, you need enable this feature, so that multiple video streams (the local video + the local content) can be synthesized to one video stream and sent to the remote.
Page 145: Configuring Content Sharing
| Configuring Camera Settings | 145 Configuring Content Sharing You can specify the mode, the maximum frame and the resolution for the shared content. Make sure that the definition of the presentation is good. Procedure 1. On your web user interface, go to Setting > Video & Audio > Content Sharing. 2.
Page 146: Selecting And Setting Cameras
| Configuring Camera Settings | 146 • Adjusting Camera Angle and Focus • Adjusting the White Balance • Adjusting the White Balance • Adjusting Graphics • Configuring Other Settings of the Camera Allowing the Far-End System to Control Your Camera •...
Page 147: Viewing Camera Status
| Configuring Camera Settings | 147 Parameter Description Configuration Method Select a camera Select the camera you want to Web user interface highlight. Note: The first connected camera. This configuration appears only if Multi-camera Default Layout is set to 1+N or Selected Speaker.
Page 148: Adjusting Camera Angle And Focus
| Configuring Camera Settings | 148 Parameter Description Configuration Method Hardware version The hardware version of the Web user interface camera lens. Endpoint CTP20 Adjusting Camera Angle and Focus You can pan, tilt and zoom your own camera. This feature is not applicable to VP59. Procedure 1.
Page 149 | Configuring Camera Settings | 149 Parameter Description Configuration Method Exposure Compensation Configure the value of exposure Web user interface compensation. Endpoint The exposure compensation CTP20 is used to compensate the camera effectively when the camera is shooting in a backlight environment.
Page 150: Configuring Manual Exposure Mode
| Configuring Camera Settings | 150 Parameter Description Configuration Method Metering Configure the value of metering. Web user interface • Average Endpoint • Central CTP20 • Bottom • Default: Average. Configuring Manual Exposure Mode Procedure 1. Do one of the following: •...
Page 151: Configuring The Mode Of Shutter Priority
| Configuring Camera Settings | 151 Parameter Description Configuration Method WDR/Wide Specify the WDR. The value represents the Web user interface Dynamic Range compression degree of the dynamic range. Endpoint Cameras with WDR technology can work CTP20 perfectly both in the bright and the dark conditions and present clear images that balances different lighting, so that you can identify the details.
Page 152: Configuring Aperture Priority
| Configuring Camera Settings | 152 Parameter Description Configuration Method WDR/Wide Specify the WDR. The value represents the Web user interface Dynamic Range compression degree of the dynamic range. Endpoint Cameras with WDR technology can work CTP20 perfectly both in the bright and the dark conditions and present clear images that balances different lighting, so that you can identify the details.
Page 153: Configuring The Mode Of Brightness Priority
| Configuring Camera Settings | 153 Parameter Description Configuration Method Exposure Configure the value of exposure compensation. Web user interface Compensation The exposure compensation is used to compensate the Endpoint camera effectively when the camera is shooting in a CTP20 backlight environment.
Page 154 | Configuring Camera Settings | 154 • On your web user interface, go to Setting > Camera > Exposure. • On your VCS: For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Camera Setting > Exposure. On your VC200, go to More > Setting > Video & Audio > Exposure. •...
Page 155: Configuring The Mode Of Wdr-Auto
| Configuring Camera Settings | 155 Configuring the Mode of WDR-Auto WDR mode is not applicable to VC200. Procedure 1. Do one of the following: • On your web user interface, go to Setting > Camera > Exposure. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Camera Setting > Exposure. •...
Page 156: Adjusting The White Balance
White Balance Mode Configure the white balance Web user interface mode of the camera. Endpoint • Auto—Yealink recommends CTP20 that you use this setting for most situations. It calculates the best white balance setting based on lighting conditions in the room.
Page 157: Adjusting Graphics
| Configuring Camera Settings | 157 Parameter Description Configuration Method Color Temperature (it is only Configure the value of the color Web user interface applicable to VC200/VC500/ temperature. Endpoint VC800/VC880) Note: the value is from 2800K to 6800K. The default value is the color temperature tested in the your current environment.
Page 158 | Configuring Camera Settings | 158 Parameter Description Configuration Method Sharpness Configure the sharpness of the Web user interface camera's image. Endpoint The sharpness is an indicator CTP20 that reflects the definition of the image plane and the sharpness of image edge. Increasing the sharpness will improve the definition of the image.
Page 159: Configuring Other Settings Of The Camera
| Configuring Camera Settings | 159 Configuring Other Settings of the Camera To display high quality video image, you can adjust camera settings as required, such as white balance, exposure and sharpness. This feature is not applicable to VP59. Procedure 1.
Page 160: Allowing The Far-End System To Control Your Camera
| Configuring Camera Settings | 160 Allowing the Far-End System to Control Your Camera You can allow the far-end to control your camera, so that the far-end can meet their watching need. To allow the far-end system to control your camera, meet the following conditions: •...
Page 161: Configuring The Far Site To Control The Near Camera
| Configuring Camera Settings | 161 Parameter Description Configuration Method FECC (SIP) Web user interface Enable or disable the FECC (SIP) protocol for the far site to control the near camera. Note: For Zoom/Pexip/BlueJeans/ EasyMeet/Videxio/Custom and SIP IP call, BFCP is enabled by default.
Page 162: Configuring Continuous Auto Focus
You can add, modify, and delete the preset. Note: For more information about configuring presets via CP960 conference phone, CTP20 or the remote control, refer to the Yealink Full HD Video Conferencing System User Guide. Configuring Continuous Auto Focus If you want to make the camera focus on the moving object automatically, you can enable this feature. If you want a fixed focal length for presentation, for example, the class, you can disable this feature.
Page 163: Selecting A Call Protocol
| Configuring Call Settings | 163 • Enabling Fast Audio Call for CP960 Conference Phone • Configuring Ringback Timeout • Configuring the Auto Refuse Timeout • Configuring SIP IP Call by Proxy Selecting a Call Protocol The system supports SIP and H.323 protocols for the incoming and the outgoing calls. Procedure 1.
Page 164: Account Polling
| Configuring Call Settings | 164 Procedure 1. Do one of the following: On your web user interface, go to Setting > Call Features > Video Call Rate. • On your VCS, go to More > Setting > Call Features > Video Call Rate. •...
Page 165: Configuring Additional Audio Call
Default: On. Example 1. System A is registered with a Yealink Cloud account and a SIP account. 2. Select the call type automatically. Dial the number. • If account polling is disabled, system A can only use its Cloud account (highest priority) to call system B.
Page 166: Search Source List In Dialing
| Configuring Call Settings | 166 Prerequisite Multiparty Resources Inviting the third party VC500/VC200/ VP59 uses Cloud Auto Select multi-party resources account or YMS account with according to this priority: Server priority to make a P2P call. VMR >Endpoint own capacity VC880/VC800 system (without an imported multipoint license) uses Cloud account or YMS account to...
Page 167: Configuring Search Source List In Dialing
| Configuring Call Settings | 167 This feature is not applicable to VP59. Note: Cloud Contacts and Enterprise Directory appear in the search source list only when you log into the corresponding platform. If you want to match the LDAP list, make sure LDAP is already configured, refer to LDAP. •...
Page 168: Auto Answer
| Configuring Call Settings | 168 Auto Answer You can allow the system to answer incoming calls automatically. • Answering a Call Automatically • Answering Multiple Calls Automatically Answering a Call Automatically You can specify whether to answer a call automatically when the system is not in a call. About this task Attention: Auto answer feature may create security issues, for example, an unexpected caller can view your video conference room randomly.
Page 169: Muting Auto-Answered Calls
| Configuring Call Settings | 169 • For your VC880/VC800/VC500/VC200/PVT980/PVT950, on your remote control, click More > Setting > Call Feature > Auto Answer Multiway. • On your CP960 conference phone, swipe down from the top of the screen to enter the control center. On your CTP20, tap Setting >...
Page 170: Do Not Disturb
| Configuring Call Settings | 170 Procedure 1. On your web user interface, go to Setting > Call Features > Auto Dialout Mute. 2. Configure and save the following settings: Parameter Description Configuration Method Auto Dialout Mute Web user interface Enable or disable the system to turn off the microphone after the other party answers your call.
Page 171: Enabling Fast Audio Call For Cp960 Conference Phone
| Configuring Call Settings | 171 For VC880/VC800/VC500/VC200/PVT980/PVT950, on your remote control, press or OK key to open Talk Menu, and then enable DND. On your VP59, tap > DND. • On your CP960 conference phone, go to More > DND. •...
Page 172: Configuring Sip Ip Call By Proxy
You can configure the meeting room type, the password and the video layout. Note: If you log into the Yealink VC Cloud Management Service, the conference may be managed via the Yealink VC Cloud Management Service only, you cannot configure it on your system.
Page 173: Conference Types
| Configuring the Meeting Room | 173 Conference Types Yealink video conferencing system can act as a virtual meeting room, so that other devices can dial the system to join a meeting. This feature is not applicable to VP59. The video conferencing system supports the following two conference types:...
Page 174 | Configuring the Meeting Room | 174 • If you import an 8 ways multipoint license to the VC800/VC880 system, X+Y<=8. Two virtual meeting rooms supports up to 8 ways video calls. • If you import an 16 ways multipoint license to the VC800/VC880 system, X+Y<=16. Two virtual meeting rooms supports up to 16 ways video calls.
Page 175: Meeting Password
| Configuring the Meeting Room | 175 Meeting Password Depending on how a conference call is set up, you might be required to enter a meeting password to join a conference. You can also require the far site to enter a meeting password to prevent unauthorized participants from joining conference calls hosted by your system.
Page 176: Joining The Meeting
| Configuring the Meeting Room | 176 Joining the Meeting If the virtual meeting room requires no password, dial IP address or account to enter the virtual meeting room. If the virtual meeting room requires a password, dial IP##meeting password or meeting password@IP to enter the virtual meeting room.
Page 177: Configuring The View Switching
| Configuring the Meeting Room | 177 Configuring the View Switching The view switching allows the video images on the monitor change automatically. It is initiated when the number of participants exceeds the number of windows in the selected video layout. •...
Page 178: Managing The Directory
(except for the active speaker and the content) at a time. Managing the Directory This chapter describes how to manage and configure directory settings. Your system provides local directory, Yealink cloud directory, Yealink enterprise directory and LDAP directory. • Local Directory •...
Page 179 | Managing the Directory | 179 Adding a Local Contact You can add 500 local contacts to your system at most. Procedure 1. Do one of the following: On your web user interface, go to Directory > Local Directory > New Contact. •...
Page 180: Importing A Local Contact List
| Managing the Directory | 180 Procedure 1. Do one of the following: If you import the multipoint license to the device, on your web user interface, go to Directory > Local • Directory. Select the checkboxes of desired local contacts, click New Contact > Conf. •...
Page 181: Exporting Local Contact List
| Managing the Directory | 181 Parameter Description Configuration Method Delete Old Contacts Web user interface It will delete all existing local contacts while importing the contact list. • Check—delete the old contacts. • Uncheck—do not delete the old contacts. Ignore This column will not be Web user interface...
Page 182: Deleting Local Contacts
| Managing the Directory | 182 beside the desired contact. • On your CP960 conference phone, tap Directory. after the desired contact. • On your CTP20, go to Dial > Directory. after the desired contact. 2. Edit the contact information. Deleting Local Contacts You can delete a contact, multiple contacts or all contacts in your local directory.
Page 183: Cloud Directory
3. Confirm the action. Cloud Directory Cloud directory appears only when you log into the Yealink VC Cloud Management Service. Contact your system administrator for more information. Cloud directory includes all Yealink cloud contacts which are created and managed by the enterprise administrator. Note that only the cloud enterprise administrator can add, edit and delete Yealink cloud contacts on the Yealink VC Cloud Management Service.
Page 184: Ldap Attributes
| Managing the Directory | 184 • Sun ONE Directory Server • Open LDAP Directory Server • Microsoft Active Directory Application Mode (ADAM) The biggest advantage of LDAP is that users can quickly find contacts from the LDAP server rather than maintaining the local directory.
Page 185 | Managing the Directory | 185 Parameter Description Configuration Method LDAP Enable Web user interface Enable or disable the LDAP feature on the system. Default: Off. LDAP Name Filter Web user interface Configure the name attribute for LDAP searching. Example: (|(cn=%)(sn=%)) LDAP Number Filter Web user interface Configure the number attribute...
Page 186 LDAP server. LDAP Base Web user interface Configure the root path of the LDAP search base. Example: cn=manager,dc=yealink,dc=cn Max.Hits Web user interface Configure the maximum number of search results returned by the LDAP server. Valid Value: 1 to 32000, default value: 50.
Page 187: Searching For Contacts
| Managing the Directory | 187 Parameter Description Configuration Method Match Incoming Call Web user interface Enable or disable the system to match caller numbers with LDAP contacts. If the match is successful, the system will display the caller name when receiving an incoming call.
Page 188: Meeting Whitelist
| Managing the Directory | 188 • On your web user interface, go to Directory > Local Directory. Click on the right. Click to place a video or voice call. On your VCS, go to Dial > Directory. • Select the desired contact and then press the right navigation key. Select Video Call or Voice Call.
Page 189: Deleting The Meeting Whitelist
| Managing the Call Log | 189 Deleting the Meeting Whitelist Procedure 1. On your web user interface, go to Directory > Meeting Whitelist. 2. Click Delete beside the desired whitelist. It prompts whether you are sure to delete the whitelist. 3.
Page 190: Saving History Record
| Managing the Call Log | 190 Saving History Record You can configure the system to save the history records or not. Procedure 1. Do one of the following: On your web user interface, go to Call > Call Features > History Record. •...
Page 191: Deleting A History Record
| Managing the Call Log | 191 Deleting a History Record Procedure 1. Do one of the following: • On your VCS, go to Dial > Directory. Select the desired entry and then press the right navigation key to select Delete. On your VP59, select the desired history record, tap beside the desired entry, and tap in the top-right...
Page 192: Placing Calls From Call History
| Placing a Call | 192 Placing Calls from Call History Procedure Do one of the following: • On your web user interface, go to Directory > History. Click beside the desired entry to place a video or audio call. •...
Page 193: Placing A Call From The Search Result
| Placing a Call | 193 Procedure Do one of the following: On your web user interface, go to Home. • Enter the number in the Enter Number field. Select the desired call type and video call rate. Click Video Call or Voice Call to place a video or voice call. •...
Page 194: Placing A Call From The Search Result By Ctp20
| Placing a Call | 194 Related information Search Source List in Dialing Configuring Call Match Placing a Call from the Search Result by CTP20 Procedure 1. On your CTP20, tap Dial. 2. Optional: In the bottom-right corner, tap Auto and select the desired call type from the drop-down menu. 3.
Page 195: Configuring The Security Features
| Configuring the Security Features | 195 Configuring the Security Features The following introduces how to configure the security features. • User and Administrator Configuring the Auto Logout Time • Transport Layer Security (TLS) • User and Administrator • Configuring an Administrator Password •...
Page 196: Enabling The User Role
| Configuring the Security Features | 196 Enabling the User Role Procedure 1. On your web user interface, go to Security > Security. 2. Configure and save the following settings: Parameter Description Configuration Method User Type Select User. Web user interface User Mode Enables the user role.
Page 197: Supported Cipher Suites
| Configuring the Security Features | 197 • Managing the Server Certificates • Secure Real-Time Transport Protocol (SRTP) • H.235 • Defending against Attacks Supported Cipher Suites The system supports TLS version 1.0, 1.1 and 1.2. A cipher suite is a named combination of authentication, encryption, and message authentication code (MAC) algorithms used to negotiate the security settings for a network connection by using the TLS/SSL network protocol.
Page 198 DNS NAPTR and SRV request to find the service type and the port if no server port is given. Note: • Yealink Cloud Platform and StarLeaf Cloud platform cannot be configured. • The default value of the Zoom/Pexip/BlueJeans/ Videxio/Custom Cloud platform is TCP.
Page 199: Managing The Trusted Certificates List
| Configuring the Security Features | 199 Managing the Trusted Certificates List When the system serves as a TLS client and requests a TLS connection with a server, the system should verify the server certificate sent by the server to decide whether it is trusted based on the trusted certificates list. About this task The trusted certificates list contains the default and the custom certificates.
Page 200 10 CA certificates. • Default Certificates List Default Certificates List The following introduces 36 most common used CA Certificates built in Yealink video conferencing system. • VeriSign Class 3 Public Primary Certification Authority - G5 • GeoTrust Universal CA •...
Page 201: Managing The Server Certificates
Class 4 Public Primary Certification Authority - G2 Note: The most common used CA Certificates are built in Yealink phones. Due to memory constraints, we cannot ensure a complete set of certificates. If there is no the desired certificate in the above list, contact your distributor for the desired one.
Page 202: Secure Real-Time Transport Protocol (Srtp)
| Configuring the Security Features | 202 Parameter Description Configuration Method Device Certificates Web user interface Specify the type of the server certificates for the system to send for TLS authentication. Default Certificates • • Custom Certificates Default: Default Certificates If you change this parameter, the system will reboot to make the change take effect.
Page 203 | Configuring the Security Features | 203 m=audio 11780 RTP/SAVP 0 8 18 9 101 a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:NzFlNTUwZDk2OGVlOTc3YzNkYTkwZWVkMTM1YWFj a=crypto:2 AES_CM_128_HMAC_SHA1_32 inline:NzkyM2FjNzQ2ZDgxYjg0MzQwMGVmMGUxMzdmNWFm a=crypto:3 F8_128_HMAC_SHA1_80 inline:NDliMWIzZGE1ZTAwZjA5ZGFhNjQ5YmEANTMzYzA0 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:9 G722/8000 a=fmtp:101 0-15 a=rtpmap:101 telephone-event/8000 a=ptime:20 a=sendrecv The callee receives the INVITE message with the RTP encryption algorithm, and then answers the call by replying the 200 OK message which carries the negotiated RTP encryption algorithm.
Page 204: H.235
| Configuring the Security Features | 204 Parameter Description Configuration Method SRTP Web user interface Specify the SRTP type. The supported types are as follows: • Disabled—the encrypted calls are not supported. Optional—both encrypted • and unencrypted calls are supported. Secure calls are supported only if the far end supports encryption.
Page 205: Defending Against Attacks
| Configuring the Security Features | 205 Parameter Description Configuration Method H.235 Encryption Web user interface Configure the H.235 encryption. The supported types are as follows: • Disabled—the encrypted calls are not supported. Optional—both the • encrypted and the unencrypted calls are supported.
Page 206 | Configuring the Security Features | 206 Parameter Description Configuration Method Abnormal Call Answering Web user interface Specify the account type for answering abnormal SIP incoming calls. The supported types are as follows: • Disabled—reject the abnormal SIP incoming calls. •...
Page 207: Accessories With Your System
You can connect up to 9 VCC22 video conferencing cameras to the VC880/PVT980 video conferencing system. For VC800 video conferencing system, you can connect up to 8 VCC22 video conferencing cameras. For more Yealink VCC22 Camera Quick Start Guide. VCC22 video conferencing cameras are not information, refer to applicable to VC500/VC200/PVT950/VP59.
Page 208: Adjusting The Camera Layout During A Call
| Accessories with Your System | 208 Parameter Description Configuration Method Multi-camera Default Layout/ Configure the camera layout Web user interface Camera Layout during a video call. • 1+N: the selected camera is given prominence in the largest pane, and other cameras are displayed in small panes.
Page 209: Using The Cpw90-Bt Bluetooth Wireless Microphones With Vcs
| Accessories with Your System | 209 Using the CPW90-BT Bluetooth Wireless Microphones with VCS CPW90-BT Bluetooth wireless microphones can work as the audio input devices of your video conferencing system. You can connect up to 2 CPW90-BT Bluetooth wireless microphones to the video conferencing system. For more information, refer to CPW90-BT Bluetooth Wireless Microphones Quick Start Guide.
Page 210: Viewing The Information Of Bluetooth Wireless Microphones
| Accessories with Your System | 210 Viewing the Information of Bluetooth Wireless Microphones Procedure 1. Do one of the following: • On your web user interface, go to Setting > Wireless Microphone. • On your VCS, go to More > Setting > Video & Audio > Wireless Microphone, and select the desired wireless microphone.
Page 211: Using Multiple Ctp20S For Collaboration
| System Maintenance | 211 Related information #unique_373 #unique_374 Using Multiple CTP20s for Collaboration In a meeting room, you can use multiple CTP20s for whiteboard collaboration or presentation. Up to 4 CTP20s can be connected to a VCS codec simultaneously. The collaboration methods are as below: Status Synchronizing: The status of the VCS codec can be synchronized to all connected CTP20s.
Page 212: Exporting Or Importing Configuration Files
| System Maintenance | 212 Exporting or Importing Configuration Files You can export the configuration files to check the current configuration of the system and to troubleshoot if necessary. You can also import configuration files for a quick and easy configuration. The format of the imported configuration file must be “*.bin”.
Page 213: Resetting The System
| System Maintenance | 213 • On your CTP20, tap Setting > Advanced > Reboot & Reset > Reset Built-in SD Card. The page prompt whether or not you are sure to reset. 2. Confirm the action. Resetting the System Generally, some common issues may occur while using the system.
Page 214: Resetting Vp59 By Redial Key
| System Maintenance | 214 Resetting VP59 by REDIAL key You can use the REDIAL key to reset VP59 to factory. Procedure 1. On the Home page, long press the REDIAL key. It prompts whether or not you are sure to reset. 2.
Page 215: Setting Severity Level Of The Module Log
| System Maintenance | 215 Setting Severity Level of the Module log You can configure severity level of each module of the system. Procedure 1. On your web user interface, go to Setting > Configuration > Module Log. 2. Configure and save the following settings: Parameter Description Configuration Method...
Page 216: Exporting The Log Files To A Usb Flash Drive
3. In the USB Auto Exporting Syslog field, select On. 4. Reproduce the issue. A folder named yealink.debug appears in your USB flash drive, which includes the log file. Note: The severity level of the exported Module Log will not be greater than the local Log Level. For example: If you set Local Log Level to 3 and set Talk log Level to 6, the exported Talk log Level will still be 3 in your exported local log.
Page 217: Capturing Packets
| System Maintenance | 217 Parameter Description Configuration Method Syslog Level Web user interface Specify the level of syslog information that displayed in the syslog. 0-system is unusable 1-action must be taken immediately 2-critical condition 3-error conditions 4-warning conditions 5-normal but significant condition 6-informational Note: the default value is 6.
Page 218 | System Maintenance | 218 Capturing the Packets in Enhanced Way You can capture more packets in enhanced way than normal mode. Procedure 1. On your web user interface, go to Setting > Configuration. 2. Select Enhanced from the drop-menu of Pcap Type. 3.
Page 219 | System Maintenance | 219 Parameter Description Configuration Method Packet Filter String Web user interface Customizes the packet filter string. For more information, refer to Capturing Packet Filter String. Note: the default value id blank. It works only when you set the Pcap Filter Type to Custom.
Page 220: Capturing The Packets Via Remote Control
System Firmware The newly released firmware version may add new features. Therefore, Yealink recommends you to update the latest firmware. The following table lists the associated and latest firmware name for each system model (X is replaced by the actual firmware version).
Page 221: Upgrading The Firmware
81.x.x.x.rom 81.40.0.10.rom Presentation Pod CTP20 Touch Panel 85.x.x.x.rom 85.40.0.35.rom You can download the latest firmware online: http://support.yealink.com/documentFront/ forwardToDocumentFrontDisplayPage. • Upgrading the Firmware Upgrading the Firmware You can upgrade firmware for the system and accessories. About this task Note: Do not close and refresh the browser when the system is upgrading firmware via web user interface.
Page 222: Viewing The Device Type
| System Maintenance | 222 Parameter Description Configuration Method Multipoint Ways Indicates that the multipoint Web user interface license is imported to the Endpoint system. CP960 Conference Phone • Unsupported CTP20 • 8 points • 16 points • 24 points Period of validity/Period Indicates the validity period of Web user interface...
Page 223: Troubleshooting
| Troubleshooting | 223 Troubleshooting When your system is unable to operate properly, you need to troubleshoot issues. Make sure that the system is not physically damaged when experiencing a problem, and the cables are loose and the connections are correct or not. All these are common issues. •...
Page 224: Call Issues
| Troubleshooting | 224 Situation Cause Solution How to prevent monitor burn-in? Ensure that static images are Configure the automatic sleep time not displayed for long periods. or the screen saver. Be aware that meetings that last more than an hour without much movement can have the same effect as a static image.
Page 225: Audio Issues
| Troubleshooting | 225 Situation Reason Solution Contact the far site. Your monitor prompts: Call Fail Busy Here. • Far site rejects your SIP call. • Far site does not answer your SIP call. • Far site has reached maximum sessions when you place a SIP call.
Page 226: Video Issues
| Troubleshooting | 226 Symptom Reason Solution Dust and debris may cause the Do not use any kind of liquid or audio quality. aerosol cleaner on the phone. A soft, slightly damp cloth should be sufficient to clean the top surface of the phone if necessary.
Page 227: Placing A Test Call
When you finish installing and deploying the video conferencing system, you can call the Yealink Demo site (117.28.251.50 or 117.28.234.45) to test your setup. If you fail to establish a call with Yealink Demo site, contact your network administrator to check whether or not the intranet works.
Page 228: Diagnosing The Audio
| Troubleshooting | 228 • Diagnosing the Audio • Diagnosing the Camera • Diagnosing the Network Diagnosing the Audio You can check whether the speaker connected to your system can pick up voice and play audio normally. Procedure 1. Do one of the following: •...
Page 229: System Status
| Troubleshooting | 229 • On your web user interface, go to Network > Diagnose, and select Ping from the drop-down menu of Command. • On your VCS: For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Diagnose > Ping. On your VC200, go to More > Diagnose > Trace Route. On your VP59, tap Setting >...
Page 230 | Troubleshooting | 230 Parameter Description Method Collaboration Touch Panel (it is • System model Web user interface not applicable to VP59) • Firmware version Endpoint • Hardware version CTP20 Touch Panel VCP960 Status (it is not applicable • System model Web user interface to VP59) •...
Page 231 | Troubleshooting | 231 Parameter Description Method Account • The registration status of the Web user interface Cloud platform Endpoint • The registration status of the CP960 Conference Phone SIP account • The registration status of the CTP20 H.323 account •...
Page 232 | Troubleshooting | 232 • On your CTP20, tap Setting. 2. Select the desired list to view the status. For CTP20, you can view the corresponding status in the module of Collaboration Touch Panel or Host Status. Viewing Call Statistics About this task If voice quality is poor during a call, you can view call statistics to find out the reason.

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Yealink VS800 Administrator's Manual

About this Guide

Getting Started

Configuration Methods

VCS Deployment Methods

Licenses

Configuring Network Settings

Configuring Account Settings

Configuring Basic Settings

Configuring the Audio Settings

Configuring Video Settings

Configuring Content Sharing

Configuring Camera Settings

Configuring Call Settings

Configuring the Meeting Room

Managing the Directory

Managing the Call Log

Placing a Call

Configuring the Security Features

Accessories with Your System

Quick Links

Need help?

Questions and answers

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Summary of Contents for Yealink VS800