Shipping The Chassis; Return Material Authorization (Rma); Tagging Equipment; Shipping Containers - Viavi mA-1302 Operation Manual

Shipping the Chassis

NOTE
If the Chassis contains AXIe modules not manufactured by VIAVI Solutions, contact
VIAVI Solutions Customer Service for shipping instructions. Do not send AXIe modules
not manufactured by VIAVI Solutions with the Chassis unless instructed to do so by
VIAVI Customer Service.
Refer to the following link for additional information for shipping equipment:
https://www.viavisolutions.com/en-us/general-shipping-instructions-avionics-radio-test-rm
as.

Return Material Authorization (RMA)

Do not return any products to the factory without prior authorization from VIAVI Customer
Service. Visit the following link to request an RMA number:
https://www.viavisolutions.com/en-us/services/instrument-services/return-material-author
ization-rma/rma-request-avionics-radio-test.

Tagging Equipment

All items shipped to VIAVI must be tagged with:
• Owner's Identification and contact information
•
Nature of service or repair needed
• Model Number and Serial Number
• Return Authorization (RA) Number

Shipping Containers

Devices must be repackaged in original shipping containers using VIAVI packing
materials. If original shipping containers and materials are not available, contact VIAVI
Customer Service for shipping instructions.
NOTE
VIAVI is not responsible for the cost of repairs for damages that occur during shipment
on warranty or non-warranty items.
Rev. D0
May 2020
mA-1302/mA-1305 AXIe Chassis Operation Manual
Chapter 6 Care and Maintenance

Shipping the Chassis

Page 6-9