Why Does My Phone Display "Bad Encrypted Config; Why Is My Phone Not Receiving The Tftp Ip Address From The Dhcp Server; How To Restart The Ip Phone - Aastra 480i Administrator's Manual

Why does my phone display
"Bad Encrypted Config"?
The IP phone displays "Bad
Encrypted Config" because
encrypted configuration files are
enabled but the decryption process
has failed. Specific cases where
decryption fails are:
Reason:
The site-specific password in
security.tuz does not match the
password used to encrypt the
<mac>.tuz or aastra.tuz files.
Fix:
Encrypt the .cfg files to .tuz using
the correct password, or replace
the security.tuz with the correct
encrypted file.
Reason:
Neither of the <mac>.tuz and
aastra.tuz files are present on the
configuration server
(TFTP/FTP/HTTP).
Fix:
Create the encrypted files using
anacrypt.exe and copy them to the
configuration server.
Reason:
The encrypted <mac>.tuz or
aastra.tuz file is encrypted using a
different version of anacrypt.exe
than the phone firmware.
Fix:
Run "anacrypt.exe -v" and confirm
that the correct version is reported,
compared to the phone firmware
version.
182 IP Phone SIP Admin Guide
Why is my phone not receiving
the TFTP IP address from the
DHCP Server?
For DHCP to automatically
populate the IP address or
qualified domain name for the
TFTP server, your DHCP server
must support Option 66. Option 66
is responsible for forwarding the
TFTP server IP address or domain
name to the phone automatically.
If your DHCP server does not
support Option 66, you must
manually enter the IP address or
qualified domain name for the
TFTP server into your IP phone
configuration.
For procedures on configuring the
TFTP server using the IP phone UI
and the Aastra Web UI, see the
section, "Configuring the
Configuration Server Protocol"
page 24.
For specific protocol parameters
you can set in the configuration
files, see "Configuration Server
Settings" on page 115.

How to restart the IP phone?

IP Phone UI
1. Press w on the phone to
enter the Options List.
2. Select Phone Status.
3. Select Restart Phone.
4. Press Restart to restart the
phone.
Note: To cancel without restarting the
phone, press
on
Cancel.