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Troubleshooting Wi-Fi
Troubleshooting Wi-Fi
The following table collects up information that can help you solve Wi-Fi problems.
Issue
Action / Expected Result / Comment
Passwords
enteliWEB
Save and also execute Commit.
configuration:
Must be alphanumeric. No symbols are allowed in the password.
webpage
Do a reset of the thermostat for the changes to take effect.
Password
See Passwords That You Need! section.
change does
not take
effect.
My Wi-Fi
Do changes and click Save.
settings
changes were
not
implemented.
On-screen
For keypad PIN, each digit must be either 0 or 1. The AV531
configuration
object in the eZNT-Wi/ eZNTW database contains the
menu:
password. The password cannot be changed in the webpage.
Changed
password but
unable to log
in from the
Configuration
Menu.
Wireless Connection
What is the
In the field, when you power up an eZNT-Wi/ eZNTW-Wi, it
SSID of this
briefly displays the SSID, firmware version and firmware build
eZNTW-Wi?
number.
Page 48 of 126
eZNT-Wi Programmable Wi-Fi Thermostat Application Guide
Edition 1.4
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