4.5.3.1.2
Troubleshooting
The Troubleshooting option in the communication settings menu can prove to be very helpful when
setting up communications through the ViewSmart 1600+'s numerous communication ports. This feature
allows the user to see how many messages were either corrupt when received or not received at all.
C o mmu n i c a t i o n
C OM1 S e t t i n g s
C OM2
S e t t i n g s
C OM3
S e t t i n g s
C OM4
S e t t i n g s
Mo d b u s T C P
S e t t i n g s
N e t w o r k
S e t t i n g s
T r o u b l e s h o o t i n g
4.5.3.1.2.1 View Comm Failures
When View Comm Failures is selected the screen below is shown. Each individual channel is shown and it
is color coded by the communication port that it is configured for in its own Data From menu. If the
channel is not configured to receive data from a communication port it is shown in grey.
Communication port 1 is shown in cyan, communication port 2 in orange, communication port 3 in
magenta, communication port 4 in blue, and the Ethernet port in yellow.
The number that is shown after the channel number represents the number of times a query was sent out
and either a corrupt message was received or no message was received at all. When trouble shooting a
specific channel or communication port a simple test can be performed by resetting this number, and
recording the number of communication failures received after a known amount of time has passed. Make
a change to the system, and repeat the test for the same duration. Compare the results to see if the
change has helped the problem.
UM-1097
Revision B
S e t t i n g s
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Figure 33 Communication Troubleshooting Menu
T r o u b l e s h o o t i n g
V i e w
c o mm f a i l u r e s
C l e a r
f a i l u r e
c o u n t s
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44
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