Keep Your Software Up To Date; Keep Your Records Up To Date; Subscribe To Support Notifications - IBM Storwize V7000 Unified Series Problem Determination Manual

For file module issues, use the Storwize V7000 Unified information center to look
up the events and perform the actions listed for the events.
For Storwize V7000 issues, resolve these problems through the Recommended
actions only option from the Events panel.
Perform the recommended actions as quickly as possible after the problem is
reported. Your system is designed to be resilient to most single hardware failures.
However, if you operate for any period of time with a hardware failure, the
possibility increases that a second hardware failure can result in some volume data
that is unavailable.
If there are a number of unfixed alerts, fixing any one alert might become more
difficult because of the effects of the other alerts.

Keep your software up to date

Check for new code releases and update your code on a regular basis.
Check the IBM support website to see if new code releases are available:
www.ibm.com/storage/support/storwize/v7000/unified
The release notes provide information about new function in a release plus any
issues that have been resolved. Update your code regularly if the release notes
indicate an issue that you might be exposed to.

Keep your records up to date

Record the location information for your enclosures and file modules.
If you have only one system, it is relatively easy to identify the enclosures that
make up the system. Identification becomes more difficult when you have multiple
systems in your data center and multiple systems in the same rack.
For each system, record the location of the file modules, control enclosure, and any
expansion enclosures. It is useful to label the enclosures themselves with the
system name and the management IP addresses.

Subscribe to support notifications

Subscribe to support notifications so that you are aware of best practices and issues
that might affect your system.
Subscribe to support notifications by visiting the IBM support page on the IBM
website:
www.ibm.com/storage/support/storwize/v7000/unified
By subscribing, you are informed of new and updated support site information,
such as publications, hints and tips, technical notes, product flashes (alerts), and
downloads.
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Storwize V7000 Unified: Problem Determination Guide Version