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Closing A Service Call By Using Ibm Powerkvm; Closing A Service Call By Using Integrated Virtualization Manager - IBM Power Systems EMX0 PCIe Gen3 Manual

Chassis management card for the i/o expansion drawer
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c. On the Recovery Options dialog, select Resolve PCI SCSI RAID Adapter Configuration.
d. On the Resolve PCI SCSI RAID Adapter Configuration dialog, select Accept Configuration on
Drives.
e. On the PCI SCSI RAID Adapter selections menu, select the adapter that you changed.
f. On the next dialog, press Enter.
g. When you see the Are You Sure selection menu, press Enter to continue. When the recovery
action is complete, the status message of OK is shown.
h. If you receive a status message of Failed, verify that you selected the correct adapter, and then
repeat this procedure. When recovery is complete, exit the operating system.
i. Go to step 16.
16. The system hardware is functioning correctly. Return the server to the state that the customer
normally uses, such as IPL type, IPL mode, and the way the system is configured or partitioned.

Closing a service call by using IBM PowerKVM

Perform the following steps to prepare the server to return to the customer.
Consider the following prerequisites before performing the procedure:
v Return the server to the state that the customer normally uses, such as IPL type, IPL mode, and the
way the system is configured or partitioned.
v Ensure that server verification has been performed and that no problems require additional service
actions.
1. Do you have any field-replaceable units (FRUs) (for example, cards, adapters, cables, or devices) that
were removed during problem analysis that you want to replace in the system?
v Yes: Reinstall all of the FRUs that were removed during problem analysis. Continue with the next
step.
v No: Continue with the next step.
2. Have you already performed "Verifying a repair" on page 30?
v Yes: Continue with the next step.
v No: Perform "Verifying a repair" on page 30. Then continue with the next step.
3. The system hardware is functioning correctly.
If the check log LED is still on, turn off the LED as described in "Activating and deactivating LEDs"
on page 47.

Closing a service call by using Integrated Virtualization Manager

Perform these procedures to close serviceable events, clear hardware messages, and prepare the server to
return to the customer.
Follow this checklist before performing the procedure:
v Return the server to the state that the customer normally uses, such as IPL type, IPL mode, and the
way the system is configured or partitioned.
v While you were performing the problem analysis on the original serviceable event, other
serviceable-event numbers might have been opened. Close all serviceable events that were opened as a
result of your service activity.
v Ensure that server verification has been performed and there are no problems that require additional
service actions.
v If the repair was done by using the Integrated Virtualization Manager (IVM) online repair procedures,
ensure that the original serviceable event is now closed.
1. Record the system reference code (SRC), or symptom, and the location code of the field-replaceable
unit (FRU) you replaced for future reference.
44
Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

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