IBM Power Systems EMX0 PCIe Gen3 Manual page 54

v Return the server to the state that the customer normally uses such as IPL type, IPL mode, and the
way the system is configured or partitioned.
v While you were performing the problem analysis on the original serviceable event, other serviceable
events might have been opened. Close all serviceable events that were opened as a result of your
service activity.
v Ensure that server verification has been performed and no problems require additional service actions.
v If the repair was done using the management console online repair procedures, ensure that the original
serviceable event is now closed.
1. Record the system reference code (SRC), or symptom, and the location code of the field-replaceable
unit (FRU) you replaced, for future reference. Is the server managed by a management console?
v Yes: Continue with the next step.
v No: Do one of the following steps:
– If the server is managed by Integrated Virtualization Manager (IVM), go to "Closing a service
call by using Integrated Virtualization Manager" on page 44.
– If the server is not partitioned and is running the AIX or Linux operating system, go to
"Closing a service call by using AIX or Linux" on page 41.
– If the server is running IBM PowerKVM, go to "Closing a service call by using IBM
PowerKVM" on page 44.
2. Choose one of the following navigation options depending on the interface type of the Hardware
Management Console (HMC):
v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:
a. In the navigation area, click Systems management.
b. In the content pane, click Manage Serviceable Events.
c. Examine the service action event log for any open service action events.
v If you are using an HMC Enhanced+ interface, complete the following steps:
a. In the navigation area, click the Serviceability icon
Events Manager.
b. Examine the service action event log for any open service action events.
3. Are any service action events open?
v Yes: Continue with the next step.
v No: If the system attention LED is still on, turn off the LED as described in "Activating and
deactivating LEDs" on page 47. Return the system to the customer. This completes the repair.
4. Record the list of open service action events.
5. From the list of serviceable events recorded in step 4, complete the following steps 6 - step 32 on
page 40 for each open service action event.
6. Determine the error class of the serviceable event. Record for future use.
7. Examine the details of the open service action event.
Is the error code that is associated with this service action event the same as recorded in step 1?
v Yes: Go to step 11 on page 39.
v No: Continue with the next step.
8. Examine the FRU list of the service action event. Are any FRUs listed for the service action event?
v Yes: Continue with the next step.
v No: Go to step 11 on page 39.
9. Is the FRU list identical that is, the same FRUs, same number of FRUs, and same order of FRUs) to
the FRU list of the error code recorded in step 1?
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Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer
, and then click Serviceable