Malfunctions During Measurement Procedure - Seca 103 Instructions For Use Manual

Problem
Data is not transmitted or
transmission to EMR system
is defective

11.2 Malfunctions during measurement procedure

Visual error message
seca 452
Cause
Activate
seca 360° wireless
seca measuring device
Activate ultrasound length
measurement (device-dependent) on
seca measuring device
deactivated on seca
Autohold
measuring device
EMR system: Interface settings
implausible
: Settings in
seca connect 103
integration module implausible
: No integration
seca connect 103
module activated or incorrect
integration module activated
Port in the firewall is not enabled
Settings in security program
implausible
After change to integration module: do
not restart connected
devices
The visual error messages in this table relate to the
ule. If your seca measuring device has an internal interface module, you can
find information about the visual error messages in the instructions for use of
the seca measuring device.
The messages in the display of the seca measuring device are independent of
whether the
used.
Display
seca measuring
device
Measurement results ready for
Measurement
data transmission
result
No connection to the
Er:8:91
seca connect 103
Barcode not detected
Er:8:92
• Deactivate
function on
• Observe instructions for use of seca
measuring device
• Deactivate ultrasound length
measurement
• Observe instructions for use of seca
measuring device
• Activate
• Observe instructions for use of seca
measuring device
• Modify interface settings
• Request support from manufacturer of
EMR system
• Modify integration module settings
• Request support from manufacturer of
EMR system
• Activate compatible integration module
➔
Managing integration modules
• ➔
Configuring the firewall
• Check settings for all firewalls in the
system
• ➔
Configuring the security program
• Check settings for all security programs in
the system
Restart the service "seca 103.dll" (in
measuring
seca
Windows
interface module or an internal interface module is
seca 452
Cause
Remedy
seca 360° wireless
Autohold
® under "Task Manager\Services"
interface mod-
seca 452
Remedy
• Ask patient to leave seca measuring
device
• Wait until Workflow LED goes out
• Repeat measurement procedure
➔
seca measuring device appears in
the Device list as Offline
• Barcode mechanically damaged
• ID not present in EMR system
• Transmission error
Troubleshooting • 75
English