Consumer Protection Laws; Product Warranty - NetComm NL1901ACV User Manual

Consumer Protection Laws

Australian and New Zealand consumer law in certain circumstances implies mandatory guarantees, conditions and
warranties which cannot be excluded by NetComm and legislation of another country's Government may have a
similar effect (together these are the Consumer Protection Laws). Any warranty or representation provided by
NetComm is in addition to, and not in replacement of, your rights under such Consumer Protection Laws.
If you purchased our goods in Australia and you are a consumer, you are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure. If you purchased our goods in New Zealand and are a consumer you will also be entitled to
similar statutory guarantees.

Product Warranty

All NetComm products have a standard one (1) year warranty from date of purchase, however, some products have
an extended warranty option (refer to packaging and the warranty card) (each a Product Warranty). To be eligible
for the extended warranty option you must supply the requested warranty information to NetComm Limited within
30 days of the original purchase date by registering online via the NetComm web site at
www.netcommwireless.com. For all Product Warranty claims you will require proof of purchase. All Product
Warranties are in addition to your rights and remedies under applicable Consumer Protection Laws which cannot
be excluded (see Consumer Protection Laws Section above).
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see
the Consumer Protection Laws
1
the Product Warranty extends to the original purchaser (you / the customer) and is not transferable;
2
the Product Warranty shall not apply to software programs, batteries, power supplies, cables or other
accessories supplied in or with the product;
3
the customer complies with all of the terms of any relevant agreement with NetComm and any other
reasonable requirements of NetComm including producing such evidence of purchase as NetComm may
require;
4
the cost of transporting product to and from NetComm's nominated premises is your responsibility;
5
NetComm Limited does not have any liability or responsibility under the Product Warranty where any cost,
loss, injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out
of events beyond NetComm's reasonable control. This includes but is not limited to: acts of God, war, riot,
embargoes, acts of civil or military authorities, fire, floods, electricity outages, lightning, power surges, or
shortages of materials or labour; and
6
the customer is responsible for the security of their computer and network at all times. Security features may
be disabled within the factory default settings. NetComm Limited recommends that you enable these
features to enhance your security.
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see
Section 3 above), the Product Warranty is automatically voided if:
1
you, or someone else, use the product, or attempt to use it, other than as specified by NetComm Limited;
2
the fault or defect in your product is the result of a voltage surge subjected to the product either by the way
of power supply or communication line, whether caused by thunderstorm activity or any other cause(s);
3
the fault is the result of accidental damage or damage in transit, including but not limited to liquid spillage;
NL1901ACV Enhanced Hybrid 4G LTE Gateway – User Guide
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Section above), the Product Warranty is granted on the following conditions:
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