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Option 5 displays the detailed system information that was gathered when Option 1
was run. This information may be useful to system programmers or the customer
engineer to analyze nonhardware failures.
Option 6 displays a screen that contains information that is used by Option 4 to
send service data. Option 6 also allows the customer to create a password that
must be used before processor storage data can be sent to IBM. This allows the
customer to protect programs and sensitive data.
Problem Analysis for 4381 Processors has been improved relative to the Problem
Analysis provided for 4341 Processors as follows:
The diagnostics executed by Problem Analysis are online on functional diskette
2 so that diskette changing is not required to execute them.
•
More fault isolation capability has been added.
•
Support processor subsystem and power logouts are analyzed.
•
Processor error logs for the previous 24 hours are analyzed.
•
Six national languages are supported for messages (Spanish, French, Italian,
German, Brazilian, and Japanese). Functional diskette 2 contains English
messages and one additional set of messages can be copied from the diagnostic
diskette to functional diskette 2.
Problem Analysis operating instructions are contained in 4381 Problem Analysis
Guide
(GA24-3955).
Support Processor Subsystem Diagnostics
Basic diagnostics for support processor subsystem components are contained on
functional diskette 1 and in read-only control storage in the support processor.
When the support processor is powered on or re-IMLed (power-on/IML
pushbutton is pressed), these diagnostics are executed to test for the correct
operation of the support processor, diskette drives and adapters, console
attachment adapters, and the operator console. These tests execute regardless of
the diskette mounted or the setting of the CE mode switch.
If
an error is found, a
reference code is generated and displayed on the operator console or an error
indication is displayed on the CE panel.
The extended and optional diagnostics for the support processor subsystem provide
more extensive testing of the components of the support processor subsystem than
the basic tests. Reference codes are displayed on the display console to indicate
errors.
Section 60: Reliability, Availability, and Serviceability (RAS)
115
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