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IBM may make improvements or changes in the products or the programs described in this publication at any time. Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.
Fixed disk advanced test (FDAT) . Quick and Full erase - hard drive . Viewing the test log Chapter 5. IBM Setup Utility program Starting the IBM Setup Utility program . Viewing and changing settings . Exiting from the IBM Setup Utility program Using passwords User password .
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Security features Passwords Vital product data . BIOS levels . Erasing a lost or forgotten password (clearing CMOS) Flash update procedures . Updating (flashing) BIOS from a diskette or CD-ROM . Updating (flashing) BIOS from your operating system . Recovering from a POST/BIOS update failure Power management .
Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively. Before servicing an IBM product, be sure to review the “Safety information” on page 247. Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions.
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Leia todas as instruções de cuidado e perigo antes de executar qualquer operação. Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. Hardware Maintenance Manual...
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Diskette and hard disk I/O control v Serial and parallel port I/O control v Security profile by device IBM preinstalled software The computer might come with preinstalled software. If it does, an operating system, device drivers to support built-in features, and other support programs are included.
1. The operating systems listed here are being tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by IBM as compatible with the computer following the publication of this booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been tested for compatibility, check the Web site of the operating system vendor.
Types 8185, 8186, 8192, 8413, and 8430 This section lists the physical specifications for the computer. Dimensions Height: 104 mm (4.1 in.) Width: 360 mm (14.2 in.) Depth: 412 mm (16.2 in.) Weight Minimum configuration as shipped: 8.1 kg (18 lb) Maximum configuration: 9.1 kg (20 lb) Environment Air temperature:...
Types 8128, 8187, 8188, 8193, 8414, and 8431 This section lists the physical specifications for the computer. Dimensions Height: 140 mm (5.5 in.) Width: 425 mm (16.7 in.) Depth: 425 mm (16.7 in) Weight Minimum configuration as shipped: 10.0 kg (22 lb) Maximum configuration: 11.4 kg (25.0 lb) Environment Air temperature:...
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 This section lists the physical specifications for the computer. Dimensions Height: 413 mm (16.25 in.) Width: 191 mm (7.5 in.) Depth: 406 mm (16 in.) Weight Minimum configuration as shipped: 9.1 kg (20 lb) Maximum configuration: 10.2 kg (22.5 lb) Environment Air temperature:...
Types 8196 and 8197 This section lists the physical specifications for the computer. Dimensions Height: 398 mm (15.67 in.) Width: 180 mm (7.08 in.) Depth: 402 mm (15.82 in.) Weight Minimum configuration as shipped: 7.6 kg (16.8 lb) Maximum configuration: 9.97 kg (22 lb) Environment Air temperature: System on: 10°...
To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following: 1. Select Start Options in the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 19). Set Power-On Self-Test to Enhanced.
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YES, continue to 005 . NO, proceed to 006 . Run the Diagnostic programs. If necessary, refer to Chapter 4, “IBM Enhanced Diagnostics,” on page 15. v If you receive an error, replace the part that the diagnostic program calls out or go to Chapter 7, “Symptom-to-FRU Index,”...
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If NO, continue to 007 . 1. Power-off the computer. 2. Press and hold the F1 key and power-on the computer to start the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 19). Release the F1 key when you hear beeps.
Chapter 4. IBM Enhanced Diagnostics The IBM Enhanced Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer’s hardware components. For a complete list of error codes and messages, see Chapter 7, “Symptom-to-FRU Index,”...
ChkDigits: Contains a 2-digit check-digit value to ensure the following: – Diagnostics were run on the specified date. – Diagnostics were run on the specified IBM computer. – The diagnostic error code is recorded correctly. v Text: Description of the error.
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Most of the tests found in FDAT are non-destructive. This means that PCDR will preserve any data that is present on the tested media prior to beginning any destructive operations (i.e. write operations). However, users can run certain tests Chapter 4. IBM Enhanced Diagnostics...
in destructive mode (i.e. surface scan tests). Destructive tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning. Unlike non-destructive tests, any data present on the media prior to the test beginning is lost.
1. Power-off the computer and wait for a few seconds until all in-use lights go off. 2. Power-on the computer. 3. When the IBM Setup Utility prompt appears on the screen during start-up, press F1. The IBM Setup Utility menu will appear.
After you set an administrator password, a password prompt is displayed each time you try to access the IBM Setup Utility program. If you type the wrong password, you will see an error message. If you type the wrong password three times, you must turn the computer off and start again.
3. Select Security Profile by Device. 4. Select the desired devices and settings and press Enter. 5. Return to the IBM Setup Utility program menu and select Exit and then Save Settings or Save and exit the Setup Utility. Note: If you do not want to save the settings, select Exit the Setup Utility...
4. Select the devices for the Primary Startup Sequence, the Automatic Startup Sequence, and the Error Startup Sequence. 5. Select Exit from the IBM Setup Utility menu and then Save Settings or Save and exit the Setup Utility. If you have changed these settings and want to return to the default settings, select Load Default Settings on the Exit menu.
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 The following illustration shows the locations of the connectors on the front of the computer. Note: Not all computer models will have the following connectors. 1 IEEE 1394 connector 2 Microphone connector 3 Headphone connector Types 8196 and 8197 The following illustration shows the locations of the USB connectors on the front of...
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1 USB connector 2 USB connector Hardware Maintenance Manual...
Locating the connectors on the rear Types 8185, 8186, 8192, 8413, and 8430 The following illustration shows the locations of the connectors on the rear of the computer. 1 Mouse connector 2 Parallel connector 3 USB connectors 4 Ethernet connector 5 Audio line in connector 6 Power connector 7 PCI adapter connectors...
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1 Power connector 2 Mouse connector 3 Parallel connector 4 USB connectors 5 Ethernet connector 6 Audio line in connector 7 PCI adapter connectors Note: Some connectors on the rear of the computer are color-coded to help you to determine where to connect the cables on the computer. Hardware Maintenance Manual 8 AGP adapter connector 9 Audio line out connector...
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 The following illustration shows the locations of the connectors on the rear of the computer. 1 Power connector 2 Mouse connector 3 Keyboard connector 4 Serial connector 5 Parallel connector 6 VGA monitor connector 7 USB connectors Note: Some connectors on the rear of the computer are color-coded to help you to determine where to connect the cables on the computer.
1 Power connector 2 Mouse connector 3 Keyboard connector 4 Serial connector 5 Parallel connector 6 VGA monitor connector 7 USB connectors Note: Some connectors on the rear of the computer are color-coded to help you to determine where to connect the cables on the computer. Removing the cover Important: Read“Safety information”...
Types 8128, 8187, 8188, 8193, 8414, and 8431 1. Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer. 2. Unplug all power cords from electrical outlets. 3.
Types 8196 and 8197 1. Shut down your operating system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer. 2. Unplug all power cords from electrical outlets. 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer.
Locating components Types 8185, 8186, 8192, 8413, and 8430 The following illustration will help you locate the various components in the computer. 1 Power supply 2 PCI adapter connector 3 AGP adapter connector 4 Support bar Hardware Maintenance Manual 5 Memory connector 6 Hard disk drive 7 Optical drive 8 Diskette drive...
Types 8128, 8187, 8188, 8193, 8414, and 8431 The following illustration will help you locate the various components in the computer. 1 Optical drive 2 USB connector 3 USB connector 4 Optional drive bay 5 Hard disk drive 6 Diskette drive 7 Memory connectors 8 Microprocessor and heat sink 9 AGP adapter connector...
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 The following illustration will help you locate the various components in the computer. 1 Microprocessor and heat sink 2 Memory connectors 3 AGP adapter connector Hardware Maintenance Manual 4 PCI adapter 5 Power supply...
Types 8196 and 8197 The following illustration will help you locate the various components in the computer. 1 Microprocessor and heat sink 2 Memory connectors 3 AGP adapter connector 4 PCI adapter connectors 5 PCI adapter 6 Power supply Chapter 6. Replacing FRUs...
Note: Only DDR SDRAM memory modules can be used. To replace a memory module: 1. Remove the cover. See “Removing the cover” on page 30. 2. To locate the memory connectors. See “Identifying parts on the system board (all machine types)” on page 38. 3.
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2. Pivot one of the drive bay latch handles toward the front of the computer and then pivot the drive bay cage upward, as shown, until it is latched in the up position. Repeat this procedure for the remaining drive bay. 3.
9. Clear any cables that might impede the replacement of the drive bays. 10. Replace the support bar and pivot the two drive bays back to their original positions. 11. Go to “Replacing the cover and connecting the cables” on page 63. Types 8128, 8187, 8188, 8193, 8414, and 8431 These type computers have three expansion slots for PCI adapters and one slot used for an AGP adapter.
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 These type computers have three expansion slots for PCI adapters and one slot used for an AGP adapter. You can install an adapter up to 228 mm (9 inches) long. 1. Remove the cover. See “Removing the cover” on page 30. 2.
7. Go to “Replacing the cover and connecting the cables” on page 63. Replacing internal drives This section provides information and instructions for replacing internal drives. v Hard disk drives v CD drives or DVD drives v Removable media drives Note: These different drives are also referred to as integrated drive electronics (IDE) drives.
The following list describes some of the drives that you can install in each bay and their height requirements: Bay 1 and Bay 3 - Maximum height: 25.8 mm (1.0 in.) Bay 2 - Maximum height: 43.0 mm (1.7 in.) Removing a drive 1.
5. Remove any screws that secure the drive. Not all drives have screws. Installing a drive 1. If you are installing a parallel drive, make sure the drive is set correctly as either a master or a slave device. Jumper the new drive the same as the drive being replaced.
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The following illustration shows the locations of the drive bays. The following list describes some of the drives that you can install in each bay and their height requirements: Bay 1 and Bay 2 - Maximum height: 43.0 mm (1.7 in.) Bay 3 and Bay 4 - Maximum height: 25.8 mm (1.0 in.) Removing a drive 1.
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Installing a drive 1. If you are installing a parallel drive, make sure the drive is set correctly as either a master or a slave device. Jumper the new drive the same as the drive being replaced. Serial ATA hard disk drives do not require a master/slave jumper.
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 Drive bay information Any bay that does not have a drive installed has a static shield and bay panel installed. The following illustration shows the locations of the drive bays. The following list describes some of the drives you can install in each bay and their height requirements: Bay 1 and Bay 2 - Maximum height: 43.0 mm (1.7 in.) Bay 3 , Bay 4 , and Bay 5 - Maximum height: 25.8 mm (1.0 in.)
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4. For all drives except the hard disk drive, push in on the metal tab that secures the drive being removed. The hard disk drive tray pivots out toward the front of the computer for removal of the hard disk drive. See the following illustrations.
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3. For bay 5 (hard disk drive), pivot the drive cage to the closed position. 4. If the front bezel was removed, replace it by aligning and pressing the bezel into position. Continue at “Connecting the drive” on page 54. Hardware Maintenance Manual...
Types 8196 and 8197 Drive bay information The following illustration shows the locations of the drive bays. The following table describes the drive bay height requirements. Bay 1 and bay 2 - Maximum height: 43.0 mm (1.7 in.) Bay 3 and bay 4 - Maximum height: 25.8 mm (1.0 in.) Removing a drive 1.
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2. If you are removing the hard disk drive or diskette drive, remove the front bezel by releasing the four plastic tabs inside the chassis and pressing down on the top of the bezel. 3. Disconnect the signal and power cables from the drive being removed. Hardware Maintenance Manual...
Note: Take note of the location of any cables you disconnect. You might have to disconnect cables to other drives to gain access to the drive you are removing. 4. Remove the screws that secure the drive being removed. Note: The hard disk drive is secured by two screws in the side and two at the bottom of the drive.
Note: This illustration shows a CD drive installation. The hard disk drive and 3. If the front bezel was removed, replace it by aligning the four plastic tabs and pressing the bezel into position. 4. Go to “Connecting the drive.” Connecting the drive Each drive requires two cables;...
1. Locate an available PATA IDE connector on the three-connector signal cable attached to either the PATA primary IDE or PATA secondary IDE connector on the system board. See “Identifying parts on the system board (all machine types)” on page 38. 2.
Note: When the computer is turned on for the first time after battery 9. Turn on the computer and all attached devices. 10. Use the IBM Setup Utility program to set the date and time and any passwords. See Chapter 5, “IBM Setup Utility program,” on page 19.
Replacing the power supply Types 8185, 8186, 8192, 8413, and 8430 Before performing any removals or replacements, turn off the computer and peripheral devices and disconnect all external cables and power cords. To remove the power supply, do the following: 1.
To replace the power supply, do the following: 1. Install the new power supply and insert the four screws that hold the power supply in place. 2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)”...
To replace the power supply, do the following: 1. Install the new power supply and insert the four screws that hold the power supply in place. 2. Reconnect all power supply cables to the system board and the drives. See “Identifying parts on the system board (all machine types)”...
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4. Loosen the two captured screws 3 holding the fan and heat sink in place, and pivot them to the side. 5. To remove the fan and heat sink 1 from the microprocessor 2 , gently twist the fan and heat sink to break the seal formed by the thermal grease and remove.
Microprocessor Note: 0.01ML is one tick mark on the syringe. If the grease is properly applied, 6. Place the fan and heat sink into position on the microprocessor. 7. When tightening the screws that clamp the heat sink, do not overtighten. Tighten the clamp screws evenly by tightening one side some and then the other until they are both snug.
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Types 8185, 8186, 8192, 8413, and 8430 Types 8128, 8187, 8188, 8193, 8414, and 8431 Hardware Maintenance Manual...
Also, depending on the option that is installed, you might need to confirm the updated information in the IBM Setup Utility program. To replace the cover and connect cables to the computer: 1.
5. If you have replaced the system board, you must update (flash) the BIOS. See “Flash update procedures” on page 113. 6. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 19. Types 8128, 8187, 8188, 8193, 8414, and 8431 After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords.
5. If you have replaced the system board, you must update (flash) the BIOS. See “Flash update procedures” on page 113. 6. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 19. Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433 After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables, including telephone lines and power cords.
5. If you have replaced the system board, you must update (flash) the BIOS. See “Flash update procedures” on page 113. 6. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 19. Note: When the power cord is first plugged in, the computer might appear to turn on for a few seconds and then turn off.
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5. If you have replaced the system board, you must update (flash) the BIOS. See “Flash update procedures” on page 113. 6. To update the configuration, see Chapter 5, “IBM Setup Utility program,” on page 19. Note: When the power cord is first plugged in, the computer might appear to turn on for a few seconds and then turn off.
Check the power supply voltages Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See Chapter 4, “IBM Enhanced Diagnostics,” on page 15 for information about the Diagnostic programs. In the following index, X can represent any number.
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Diagnostic Error Code 000-035-XXX BIOS Reset Condition detected 000-036-XXX BIOS Register error 000-038-XXX BIOS Extension failure 000-039-XXX BIOS DMI data error 000-195-XXX BIOS Test aborted by user 000-196-XXX BIOS test halt, error threshold exceeded 000-197-XXX BIOS test warning 000-198-XXX BIOS test aborted 000-199-XXX BIOS test failed, cause unknown 000-250-XXX...
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Diagnostic Error Code 001-026-XXX System FLASH data error 001-027-XXX System Configuration/Setup error 001-032-XXX System Device Controller failure 001-034-XXX System Device Buffer Allocation failure 001-035-XXX System Device Reset condition detected 001-036-XXX System Register error 001-038-XXX System Extension failure 001-039-XXX System DMI data structure error 001-040-XXX System IRQ failure 001-041-XXX...
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Diagnostic Error Code 001-254-XXX 001-255-XXX 001-256-XXX 001-257-XXX System DMA error 001-260-XXX 001-264-XXX System IRQ error 001-268-XXX System IRQ1 failure 001-269-XXX System IRQ2 failure 001-270-XXX System IRQ3 failure 001-271-XXX System IRQ4 failure 001-272-XXX System IRQ5 failure 001-273-XXX System IRQ6 (diskette drive) failure 001-274-XXX System IRQ7 failure 001-275-XXX...
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Diagnostic Error Code 001-286-XXX 001-287-XXX 001-288-XXX System Timer failure 001-292-XXX System CMOS RAM error 001-293-XXX System CMOS Battery 001-298-XXX System RTC date/time update failure 001-299-XXX System RTC periodic interrupt failure 001-300-XXX System RTC Alarm failure 001-301-XXX System RTC Century byte error 005-000-XXX Video Test Passed 005-00X-XXX...
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Diagnostic Error Code 005-036-XXX Video Register error 005-038-XXX System BIOS extension failure 005-040-XXX Video IRQ failure 005-195-XXX Video Test aborted by user 005-196-XXX Video test halt, error threshold exceeded 005-197-XXX Video test warning 005-198-XXX Video test aborted 005-199-XXX Video test failed, cause unknown 005-2XX-XXX 005-3XX-XXX Video subsystem error...
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Diagnostic Error Code 006-198-XXX Diskette interface test aborted 006-199-XXX Diskette interface test failed, cause unknown 006-25X-XXX Diskette interface Error 011-000-XXX Serial port Interface Test Passed 011-001-XXX Serial port Presence 011-002-XXX 011-003-XXX Serial port Timeout/Parity error 011-013-XXX 011-014-XXX Serial port Control Signal/Loopback test failure 011-015-XXX Serial port External Loopback failure...
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Diagnostic Error Code 011-198-XXX Serial port test aborted 011-199-XXX Serial port test failed, cause unknown 011-2XX-XXX Serial port signal failure 014-000-XXX Parallel port Interface Test Passed 014-001-XXX Parallel port Presence 014-002-XXX 014-003-XXX Parallel port Timeout/Parity error 014-013-XXX 014-014-XXX Parallel port Control Signal/Loopback test failure 014-015-XXX Parallel port External Loopback failure...
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Diagnostic Error Code 014-198-XXX Parallel port test aborted 014-199-XXX Parallel port test failed, cause unknown 014-2XX-XXX 014-3XX-XXX Parallel port failure 015-000-XXX USB port Interface Test Passed 015-001-XXX USB port Presence 015-002-XXX USB port Timeout 015-015-XXX USB port External Loopback failure 015-027-XXX USB port Configuration/Setup error 015-032-XXX...
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Diagnostic Error Code 015-197-XXX USB port test warning 015-198-XXX USB port test aborted 015-199-XXX USB port test failed, cause unknown 018-000-XXX PCI Card Test Passed 018-0XX-XXX PCI Card Failure 018-195-XXX PCI Card Test aborted by user 018-196-XXX PCI Card test halt, error threshold exceeded 018-197-XXX PCI Card test warning 018-198-XXX...
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Diagnostic Error Code 020-0XX-XXX PCI Interface error 020-195-XXX PCI Test aborted by user 020-196-XXX PCI test halt, error threshold exceeded 020-197-XXX PCI test warning 020-198-XXX PCI test aborted 020-199-XXX PCI test failed, cause unknown 020-262-XXX PCI system error 025-000-XXX IDE interface Test Passed 025-00X-XXX 025-01X-XXX IDE interface failure...
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Diagnostic Error Code 025-197-XXX IDE interface test warning 025-198-XXX IDE interface test aborted 025-199-XXX IDE interface test failed, cause unknown 030-000-XXX SCSI interface Test Passed 030-00X-XXX 030-01X-XXX SCSI interface failure 030-027-XXX SCSI interface Configuration/Setup error 030-03X-XXX 030-04X-XXX SCSI interface error 030-195-XXX SCSI interface Test aborted by user 030-196-XXX...
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Diagnostic Error Code 030-198-XXX SCSI interface test aborted 030-199-XXX SCSI interface test failed, cause unknown 035-000-XXX RAID interface Test Passed 035-0XX-XXX RAID interface Failure 035-195-XXX RAID interface Test aborted by user 035-196-XXX RAID interface test halt, error threshold exceeded 035-197-XXX RAID interface test warning 035-198-XXX RAID interface test aborted...
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Diagnostic Error Code 071-04X-XXX Audio port failure 071-195-XXX Audio port Test aborted by user 071-196-XXX Audio port test halt, error threshold exceeded 071-197-XXX Audio port test warning 071-198-XXX Audio port test aborted 071-199-XXX Audio port test failed, cause unknown 071-25X-XXX Audio port failure 080-000-XXX Game Port interface Test Passed...
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Diagnostic Error Code 080-199-XXX Game Port interface test failed, cause unknown 086-000-XXX Mouse Port interface Test Passed 086-001-XXX Mouse Port interface Presence 086-032-XXX Mouse Port interface Device controller failure 086-035-XXX Mouse Port interface Reset 086-040-XXX Mouse Port interface IRQ failure 086-195-XXX Mouse Port interface Test aborted by user 086-196-XXX...
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Diagnostic Error Code 089-197-XXX Microprocessor test warning 089-198-XXX Microprocessor test aborted 089-199-XXX Microprocessor test failed, cause unknown 170-000-XXX Voltage Sensor(s) Test Passed 170-0XX-XXX Voltage Sensor(s) failure 170-195-XXX Voltage Sensor(s) Test aborted by user 170-196-XXX Voltage Sensor(s) test halt, error threshold exceeded 170-197-XXX Voltage Sensor(s) test warning...
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Diagnostic Error Code 175-000-XXX Thermal Sensor(s) Test Passed 175-0XX-XXX Thermal Sensor(s) failure 175-195-XXX Thermal Sensor(s) Test aborted by user 175-196-XXX Thermal Sensor(s) test halt, error threshold exceeded 175-197-XXX Thermal Sensor(s) test warning 175-198-XXX Thermal Sensor(s) test aborted 175-199-XXX Thermal Sensor(s) test failed, cause unknown 175-250-XXX 175-251-XXX...
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Diagnostic Error Code 206-000-XXX Diskette Drive Test Passed 206-XXX-XXX Diskette Drive error 215-000-XXX CD-ROM Drive Test Passed 215-XXX-XXX CD-ROM Drive error 217-000-XXX Hard Disk Drive Test Passed 217-25X-XXX 217-26X-XXX Hard Disk Drive (IDE) error 217-28X-XXX 217-29X-XXX Hard Disk Drive (SCSI) error 220-000-XXX Hi-Capacity Cartridge Drive Test Passed 220-XXX-XXX...
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Diagnostic Error Code 305-250-XXX Monitor DDC self test failure 415-000-XXX Modem Test Passed 415-XXX-XXX Modem error Hardware Maintenance Manual FRU/Action 1. Run Setup to enable DDC 2. Cable 3. Monitor 4. Video card 5. System board No action Remove the Modem and re-test the system...
Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps 1-2-X Use the following table to diagnose beep symptoms. Beep Symptom 1-1-3 CMOS read-write error 1-2-2-3 ROM BIOS check error 1-2-1 Programmable Interval Timer failed...
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Beep Symptom 2-2-4 CMOS configuration info validation failed 2-3-1 Screen initialization failed 2-3-2 Screen memory failed 2-3-3 Screen retrace failed 1-2 Search for video ROM failed All other beep code sequences Continuous beep Repeating short beeps Hardware Maintenance Manual FRU/Action 1.
No-beep symptoms Symptom/Error No beep during POST but computer works correctly. No beep during POST. FRU/Action System Board 1. See “Undetermined problems” on page 109. 2. System Board 3. Memory Module 4. Any Adapter or Device 5. Riser Card 6. Power Cord 7.
To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following: 1. Select Start Options in the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 19). 2. Set Power-On Self-Test to Enhanced.
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(all machine types)” on page 3. System Board 1. Run Setup. Check System Summary menu for memory size change. (See Chapter 5, “IBM Setup Utility program,” on page 19.) 2. Run the Extended Memory Diagnostic tests 1. Run Flash Recovery using Boot Block.
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1. Run Setup. Check to see that Ethernet and Alert on LAN are enabled. 2. System Board C2 Security 1. Run Setup. See Chapter 5, “IBM Setup Utility program,” on page 19. 2. System Board 1. Covers were removed from the...
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3. System Board 1. Unsupported Memory 1. L2 Cache Memory 2. System Board 1. Run Setup. Check System Summary menu for memory. (See Chapter 5, “IBM Setup Utility program,” on page 19.) 2. Run the Extended Memory Diagnostic tests. 1. Keyboard 2.
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POST Error Code 662 Configuration Change has occurred Not listed above Math coprocessor configuration error Not listed above Parallel port configuration error 1047 107X Check SCSI terminator installation 1101 Serial connector error, possible system board failure 1101, 1102, 1106, 1108, 1109 1107 1102 Card selected feedback error...
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2. System Board SDLC Adapter Run FDISK to ensure at least one active partition is set active 36/38 Workstation Adapter Run Setup. (See Chapter 5, “IBM Setup Utility program,” on page 19.) 1. Hard Disk Drive 2. System Board 3. Riser card 4.
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POST Error Code 1801 PCI/PnP Error! No Space Available to Shadow ROM 1802 PCI/PnP Error! Not Enough I/O Space Available 1803 PCI/PnP Error! Not Enough Memory Space Available 1804 PCI/PnP Error! Not Enough Real Memory Space Available 1805 PCI/PnP Error! Adapter ROM Checksum Error 180X, 188X PCI configuration or resource error...
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POST Error Code 2462 Video memory configuration error 4611, 4630 4612, 4613, 4640, 4641 4650 46XX Not listed above 5600 5962 An IDE device (other than hard drive) configuration error 62XX 63XX 64XX 71XX 74XX 76XX 78XX 79XX 80XX 84XX 8601, 8602 8603, 8604 Pointing Device Error FRU/Action...
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3. External DAA (if installed) 4. Modem 1. Run Diagnostics and verify the correct operation of the modem slot 2. Modem 1. Diagnostics detected a non-IBM modem 2. Modem 1. Check PSTN Cable 2. External DAA (if installed) 3. Modem Modem 1.
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POST Error Code 101XX Not listed above 10450, 10451, 10490, 10491, 10492, 10499 Read/write error 10452 Seek test error 10453 Wrong drive type? 10454 Sector buffer test error 10455, 10456 Controller error 10459 Drive diagnostic command error 10461 Drive format error 10462 Controller seek error 10464...
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POST Error Code 10635 10651, 10660 106XX Not listed above 107XX 109XX Check the adapter cables 112XX This adapter does not have cache 119XX 121XX 136XX 137XX 141XX 143XX 14710, 14711 148XX 14901, 14902, 1491X, 14922 Hardware Maintenance Manual FRU/Action 1.
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POST Error Code 14932 161XX 164XX 16500 16520, 16540 166XX, 167XX 18001 to 18029 18031 to 18039 185XXXX 20001 to 20003 20004 20005 to 20010 200XX Not listed above 20101 to 20103 20104 FRU/Action 1. External Display 2. Video Adapter 1.
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POST Error Code 20105 to 20110 Image Adapter/A Memory Test failure indicated by graphic of adapter 206XX 208XX Verify there are no duplicate SCSI ID settings on the same bus. 210XXXX Internal bus, size unknown 210XXX1 External bus, size unknown Tape Drive amber LED remains on Tape Drive green ″in use″...
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Infrared LAN Adapter 1. ServerGuard Adapter 2. System Board 3. Riser card ServerGuard Adapter Remove redundant adapters, run the IBM Setup Utility program, then retest. 1. WMSELF.DGS diagnostics file is missing 2. WMSELF.DGS diagnostics file is incorrect 1. 3V Lithium Backup Battery 2.
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POST Error Code 999030X Hard disk reset failure Hardware Maintenance Manual FRU/Action Possible hard disk drive problem; see “Hard disk drive boot error” on page 69.
2. Ensure that the operating system settings are set to enable Wake on LAN 3. Ensure Wake On LAN feature is enabled in the IBM Setup Utility program. See Chapter 5, “IBM Setup Utility program,” on page 19). 4. Ensure network administrator is using correct MAC address 5.
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Message/Symptom ″Insert a Diskette″ icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive. Intensity or color varies from left to right of characters and color bars No power or fan not running Non-system disk or disk error-type message with a known-good diagnostic diskette.
Undetermined problems 1. Power-off the computer. 2. Remove or disconnect the following components (if installed) one at a time. a. Non-IBM devices b. External devices (modem, printer, or mouse) c. Any adapters d. Riser card e. Memory modules f. Extended video memory g.
Power supply connectors These tables enable you to check the power supply voltages. Connector P1 OUTPUT +3.3 Vdc DC return +5 Vdc Power Good +5 AUX +12 Vdc -12 Vdc On/Off Connector P2, P3, P4, and P7 OUTPUT DC return +5 Vdc +12 Vdc Connector P5 (Diskette drive)
Administrator Password v Operating System Password Power-on and Administrator passwords are set in the Setup Utility program. See Chapter 5, “IBM Setup Utility program,” on page 19 for information about running the Setup Utility. Power-on password A power-on password denies access to the computer by an unauthorized user when the computer is powered on.
BIOS. v Current Level BIOS information – Run the IBM Setup Utility program to determine the level of BIOS installed. v Sources for determining the latest level BIOS available 1. IBM PC support web site http://www.ibm.com/pc/support/...
3. Turn on the computer. The update begins. Updating (flashing) BIOS from your operating system Note: Due to constant improvements being made to the IBM Web site, Web page content (including the links referenced in the following procedure) is subject to change.
Scroll down and look for a .txt file that has instructions for Flash BIOS update from the operating system. Click the .txt file. Print these instructions. This is very important since they are not on the screen after the download begins. 8.
Setting Automatic Hardware Power Management features 1. Start the IBM Setup Utility program (see Chapter 5, “IBM Setup Utility program,” on page 19). 2. Select Power Management from the IBM Setup Utility program menu.
Note: This does not apply to SCSI drives. 8. Press Esc twice to return to the IBM Setup Utility program menu. 9. Before you exit from the program, select Save Settings from the IBM Setup Utility program menu. 10. To exit from the IBM Setup Utility program, press Esc and follow the instructions on the screen.
Help Center call. 5. Create Recovery/Repair Diskette (Disk to Disk Solution Only) Creates a startable diskette to restore access to the IBM Product Recovery program on the hard disk. 6. Recovery CD In the event of a Hard Disk Drive failure, a Recovery CD can be used to restore the Hard Disk Drive to the original factory preset.
RJ11 connector adapter (UK, NZ, HK) (All “G”, “M”, “B”, “H” models) 8128 Windows XP Pro Recovery CDs US (models 11M) 8128 Keyboards (Standard PS/2 Black) US English (models 11M) 8128 Power Cords Power Cord (models 11M) Type 8185 Item # Top cover assembly (all models) 8128 FRUs 8185 FRUs...
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Item # 256 MB SDRAM 512 MB SDRAM System board, 10/100 E-net, no POV System board, 10/100 E-net, no POV (supports Prescott CPU) System board, 10/100 E-net, POV System board, 10/100 E-net, POV (supports Prescott CPU) System board, Gigabit E-net, no POV System board, Gigabit E-net, no POV (supports Prescott CPU) System board, Gigabit E-net, POV System board, Gigabit E-net, POV (supports Prescott CPU)
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Service label Bezel kit Fan bracket assembly Korean label Misc. hardware kit Cable, CDROM audio Keylock assembly, random Vertical stand, black Bottom foot Hard disk drive mounting bracket assembly Cable assembly, power/LED Cable, USB 2.0 Battery, 3.0 V Mouse, 2 button, black Mouse, 3 button wheel Mouse, optical wheel Nvidia GeForce MX 440...
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8413 Windows XP Pro Recovery CDs 8413 Keyboards (Standard PS/2 Black) US English Arabic Belgian/French Belgian/UK Bulgarian Chinese/US Czech Danish Dutch French French Canadian French Canadian German Greek Hebrew Hungarian Iceland Italian Italian Japanese FRU # 13M6910 13M6920 74P2610 74P2635 13M6915 74P2615 13M7038...
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8413 Keyboards (Standard PS/2 Black) Korean LA Spanish Norwegian Polish Portuguese Romanian Russian/Cy Russian/Cy Serbian/Cyrillic Slovak Spanish Swedish/Finn Swiss F/G Thailand Turkish Turkish UK English US International Yugoslav/Latin Brazil/Portuguese 8413 Power Cords Power Cord Power Cord Power Cord Power Cord Power Cord Power Cord Power Cord...
Type 8414 Item # Top cover assembly Power supply, 230W Power supply, 230W (China) Pivot lock, 5.25 DASD CD-ROM Drive 48X - Black CD-ROM Drive 48X - Black CD-ROM Drive 48X - Black CD-ROM Drive 48X - Black w/o jack & vol CD-ROM Drive 48X - Black w/o jack &...
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Item # Hard disk drive, 40 GB EIDE Hard disk drive, 80 GB SATA Hard disk drive, 80 GB EIDE Diskette drive, 3.5 1.44 MB Speaker assembly Pivot lock, 3.5 Diskette drive Chassis/top cover kit 128 MB SDRAM 256 MB SDRAM 512 MB SDRAM System board, 10/100 E-net, no POV System board, 10/100 E-net, no POV (supports Prescott CPU)
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8414 FRUs 5.25 EMC shield Retention kit Planar shield kit Cable, Diskette drive Cable, ATA66 1 drop Cable, ATA66 2 drop Cable, SATA Service label Bezel kit Fan bracket assembly Korean label Misc. hardware kit Cable, CDROM audio Keylock assembly, random Hard disk drive mounting bracket assembly Cable assembly, power/LED Cable, second serial port...
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8414 Windows XP Pro Recovery CDs 8414 Windows XP Home Recovery CDs 8414 Keyboards (Standard PS/2 Black) US English Arabic Belgian/French Belgian/UK Bulgarian Chinese/US Czech Danish Dutch French French Canadian French Canadian German Greek Hebrew Hungarian Iceland Italian Italian Japanese Korean LA Spanish Norwegian...
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8414 Keyboards (Standard PS/2 Black) Serbian/Cyrillic Slovak Spanish Swedish/Finn Swiss F/G Thailand Turkish Turkish UK English US International Yugoslav/Latin Brazil/Portuguese 8414 Power Cords Power Cord Power Cord Power Cord Power Cord Power Cord Power Cord Power Cord Power Cord Power Cord Power Cord Power Cord Hardware Maintenance Manual...
Type 8430 Item # Top cover assembly (all models) Fan sink (models KUA KAA KNA KJA KGA) Intel P4 2.8 GHz (models KUA KAA KNA KJA KGA) 512 MB SDRAM (models KUA KAA KNA KJA KGA) System board, Gigabit E-net, no POV (models KUA KAA KNA KJA KGA) System board, Gigabit E-net, no POV (models KUA KAA KNA KJA KGA) (optional to 89P7944)
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Item # Pivot lock, 3.5 Diskette drive (all models) Chassis assembly (all models) Power supply, 200W (models KUA KAA KNA KJA KGA) Power supply, 200W (China) Link bracket (all models) I/O cam bracket (all models) Air duct w/o fan (all models) The FRUs listed in the following table are not illustrated.
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8430 Keyboards (Standard PS/2 Black) Belgian/French Belgian/UK Bulgarian Chinese/US Czech Danish Dutch French French Canadian French Canadian German Greek Hebrew Hungarian Iceland Italian Italian Japanese (model KJA) Korean LA Spanish Norwegian Polish Portuguese Romanian Russian/Cy Russian/Cy Serbian/Cyrillic Slovak Spanish Swedish/Finn Swiss F/G Thailand Turkish...
8430 Power Cords Power Cord Power Cord (model KGA) Power Cord (model KGA) Power Cord (model KGA) Power Cord (models KUA, KGA) Power Cord Power Cord (model KJA) Power Cord (model KNA) Power Cord (model KGA) Power Cord (models KAA, KGA) Power Cord (model KGA) Type 8431 Item #...
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8431 Windows XP Pro Recovery CDs 8431 Windows XP Home Recovery CDs 8431 Keyboards (Standard PS/2 Black) US English (models KUA, KAA, KNA, KGA) Arabic Belgian/French Belgian/UK Bulgarian Chinese/US Czech Danish FRU # 29R7998 29R7999 29R8000 29R8002 29R8001 29R8003 29R8005 29R8008 29R8012 29R8004...
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8431 Keyboards (Standard PS/2 Black) Dutch French French Canadian French Canadian German Greek Hebrew Hungarian Iceland Italian Italian Japanese (model KJA) Korean LA Spanish Norwegian Polish Portuguese Romanian Russian Russian/Cy Serbian/Cyrillic Slovak Spanish Swedish/Finn Swiss F/G Thailand Turkish Turkish UK English US International Yugoslav/Latin Brazil/Portuguese...
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures.
This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. Safety notices (multi-lingual translations) The caution and danger safety notices in this section are provided in the following languages: v English v Brazilian/Portuguese...
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CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
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CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
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5. LIGUE os dispositivos. CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
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Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM. PRECAUCIÓN: Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos de fibra ítica, transmissores, etc.) estiverem instalados, observe o seguinte:...
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CUIDADO: CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. Hardware Maintenance Manual...
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Chapter 10. Related service information...
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ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
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Pour la mise au rebut, reportez-vous à la réglementation en vigueur. ATTENTION: Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD, des périphériques contenant des fibres optiques ou des émetteurs-récepteurs), prenez connaissance des informations suivantes: v N’ouvrez pas ces produits pour éviter une exposition directe au rayon laser.
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ATTENTION: Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en armoire. Chapter 10. Related service information...
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4. Netzstecker an Steckdose anschließen. 5. Gerät einschalten. ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.
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Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Wenn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes. v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher Laserstrahlung führen. Es befinden sich keine Teile innerhalb des CD-ROM-Laufwerks, die vom Benutzer gewartet werden müssen.
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ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. Hardware Maintenance Manual...
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5. ACCENDERE le unità. ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
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Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/2/9) e successive disposizioni nazionali e locali. ATTENZIONE: Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a fibre ottiche o trasmettitori, prestare attenzione a quanto segue: v Non rimuovere i coperchi. L’apertura dei coperchi di prodotti laser può determinare l’esposizione a radiazioni laser pericolose.
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ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. Chapter 10. Related service information...
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PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
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v Calentarla a una temperatura que supere los 100°C (212°F) v Repararla o desmontarla Despréndase de la batería siguiendo los requisitos que exija el reglamento o la legislaciín local. PRECAUCIÓN: Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD, dispositivos de fibra íptica o transmisores), tenga en cuenta las advertencias siguientes: v No retire las cubiertas.
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El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín. Para eliminar la corriente eléctrica del dispositivo, asegúrese de desconectar todos los cables de alimentaciín de la fuente de alimentaciín.
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