Toro Greensmaster eTriFlex 3360 Service Manual page 68

Machine Faults (continued)
Fault
Fault Title
ID
U110C Model Number
Unknown
U1117 Source Address
Contention
Fault
U111F Source ID - CU
Motor ID Out of
Range
U1121 48V Devices
Offline
U1122 CAN Bus
Communication
Fault - CU Motor
1
U1123 CAN Bus
Communication
Fault - CU Motor
2
U1124 CAN Bus
Communication
Fault - CU Motor
3
Troubleshooting: Universal Groomer Problems
(Optional)
Fault
Controller(s)
Condition/Circuit
Affected
Description
T1 The model
number not
recognized.
T1 The primary
controller
receives a
message
from another
controller on the
CAN bus using
the same source
address.
T1 Multiple cutting
unit motors are
reporting the
same node ID or
address.
T1 CAN
communication
to all 48V
devices is lost.
T1 The T1: Primary
controller never
establishes
or loses
communication
with cutting unit
1 (center).
T1 The T1: Primary
controller never
establishes
or loses
communication
with cutting unit
2 (left).
T1 The T1: Primary
controller never
establishes
or loses
communication
with cutting unit
3 (right).
Additional Notes Service Actions
Engine is Update machine software (contact an
disabled. Authorized Toro Distributor for assistance).
Machine is Update machine software (contact an
disabled. Authorized Toro Distributor for assistance).
Note: Most
often, this fault
is caused by
installing a
controller that
was programmed
while it was
installed in
another machine.
PTO is disabled. 1.
2.
3.
PTO and 1.
starter/generator
is disabled.
2.
3.
4.
PTO is disabled. 1.
2.
3.
PTO is disabled. 1.
2.
3.
PTO is disabled. 1.
2.
3.
Page 3–32
Inspect for loose wire or connector.
Test the resistance of the motor ID pin
(pin 2 of the 4-pin motor connector). It
should be 18k to 20k ohm.
Test the resistance of the CAN ID
module.
Verify that the 48V disconnect is
plugged in.
Test the 48V battery voltage.
Test the CAN bus isolation module
and wiring.
Test the 48V logic relay and wiring.
Test the wiring from the cutting unit
motor controller to the CAN bus.
Verify power to the cutting unit.
Swap cutting reel motors between
cutting units. Replace and program
the motor if the fault moves to the new
position (contact an Authorized Toro
Distributor for assistance).
Test the wiring from the cutting unit
motor controller to the CAN bus.
Verify power to the cutting unit.
Swap cutting reel motors between
cutting units. Replace and program
the motor if the fault moves to the new
position (contact an Authorized Toro
Distributor for assistance).
Test the wiring from the cutting unit
motor controller to the CAN bus.
Verify power to the cutting unit.
Swap cutting reel motors between
cutting units. Replace and program
the motor if the fault moves to the new
position (contact an Authorized Toro
Distributor for assistance).
Greensmaster® eTriFlex 3360 and 3370
19239SL Rev A