Diagnosis And Troubleshooting Instructions - Inspur NX5460M4 User Manual

6.2 Diagnosis and Troubleshooting Instructions

1) Diagnosis and troubleshooting on power-on failure at startup
Description: After pressing the power button, server front control panel indicator
(power-on status indicator, hard drive status indicator) is off, meanwhile, no KVM
(display) output is displayed, and server chassis fan does not rotate.
Operation steps:
a 、 Verify whether power supply is normal or not: if power module indicator is on, it
indicates normal power supply; if power module indicator is off, please check if
power supply is normal;
b 、 If power supply is normal, plug in and off the power module again to test, and then
power on for verification;
c 、 If there's a machine and a power module of the same type, you could change the
power module to test whether there's a power module fault;
d 、 If above operations could not solve the problem, please contact Inspur customer
service.
2) Power module indicator off or red indicator on
Description: The machine is under normal operation, but a certain power module
indicator is off or the red light is on.
Operation steps:
a 、 Firstly check whether all power cables are normal, and plug in power cables again;
b 、 If the fault still exists, plug in and off the power module again;
c 、 If shutdown is allowed, you could exchange these 2 power modules, to judge
whether it is a power module fault.
d 、 If above operations could not solve the problem, please contact Inspur customer
service.
3) No display after power on
Description: After pressing the power button, server front control panel indicator is
on, but there's no output on the display.
Operation steps:
a 、 Firstly check whether the display is connected normally with the server's VGA
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