ONTENTS ONTENTS ONTENTS NTRODUCTION About this document Terminology and conventions Stages of installation on the network Battery information for the European Union and EEA YSTEM EQUIREMENTS Levels of access and control Users and Groups Print connections Hold queue Print queue Direct connection Additional security features Controlling email access to the E-42B...
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ONTENTS Requirements for computers and mobile devices WebTools ETTING UP FROM THE OPIER ONTROL ANEL Using the copier control panel Access Setup Menu tabs Main tab PrintMe tab Job List tab Tools tab Scan tab Fiery tab Setup options General Setup Server Setup Jobs Setup Job Log Setup...
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ONTENTS Security Setup Filtering Setup 802.1x Authentication Setup Port Configuration Setup IPSec (Internet Protocol Security) Setup ETTING UP FROM A LIENT OMPUTER About Configure About Fiery Setup Wizard ETUP PTION EFERENCE PS options PCL options Rip While Receive Auto Tray Selection OOLS ACK UP AND ESTORE...
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ONTENTS System Updates Remote Desktop Clearing print jobs Printing from a USB flash drive Email address books Types of address books Restoring address books Administrator commands for managing address books Mobile device printing E-42B Setup for Direct Mobile Printing Additional Direct Mobile Printing requirements PrintMe cloud printing Setting up PrintMe cloud printing VDP Search Path...
NTRODUCTION NTRODUCTION This document is intended for administrators of the Color Controller E-42B, which is referred to in this document as the E-42B. This document primarily describes tasks that must be completed or coordinated by the administrator before the E-42B is ready for use. It assumes that the E-42B has been unpacked from its shipping container and that all required cables are connected from the E-42B to the network, a power source, and the copier/printer, and that the copier/printer is operational.
Aero E-42B (in illustrations and examples) Copier/Printer Pro C5100S E-42B Color Controller E-42B Titles in italics Documents in this set: Color Printing, Configuration and Setup, Fiery Color Reference, Fiery Graphic Arts Package, Printing, Utilities, Variable Data Printing, Workflow Examples Windows...
NTRODUCTION Stages of installation on the network Installing the E-42B on a network requires configuring the network environment, connecting the E-42B, preparing computers for printing, and administering the E-42B after installation. Configure the network and servers, and ensure that there is a live network connection before you configure network settings in Setup.
NTRODUCTION Battery information for the European Union and EEA This symbol indicates that the batteries and accumulators used in this product must be disposed of separately from household waste in accordance with EU Directive 2006/66/EC (“Directive”) and local requirements. If a chemical symbol is printed beneath the symbol shown, in accordance with the Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or accumulator at a concentration higher than an applicable threshold specified in the Directive.
YSTEM EQUIREMENTS YSTEM EQUIREMENTS Before you set up the E-42B, it is strongly recommended that you review all of the system requirements. Levels of access and control When you configure the E-42B during Setup, you implement a particular level of control by configuring these elements: •...
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YSTEM EQUIREMENTS If you require users to specify their user name and password (that is, you clear the “Allow users to print without authentication” option), users must type this information in the printer driver when they print. Users must specify their user name and password if they create files from the printer driver for printing later (such as an email attachment that is sent to the E-42B).
YSTEM EQUIREMENTS • Deleting fonts • Controlling print jobs from the job management tools • Overriding job settings • Setting default settings for print options • Calibrating the E-42B Operator privileges Users in the Operators group control print jobs from the job management tools, including the following: •...
YSTEM EQUIREMENTS Print queue The Print queue is the standard E-42B queue. Jobs sent to the Print queue are processed and printed in the order in which they are received. Jobs prioritized by an operator with the job management tools and jobs sent via the Direct connection take priority over jobs sent to the Print queue.
YSTEM EQUIREMENTS Additional security features In addition to the traditional security features such as passwords, you can use these features to keep the E-42B secure: • E-mail access • IP addresses and ports • Secure Printing • LDAP authentication Controlling email access to the E-42B Because you can allow users to print file attachments in email messages sent to the E-42B, the E-42B accepts only valid attachments (for example, PostScript or PDF files).
YSTEM EQUIREMENTS Network requirements Before you install the E-42B on the network, it is strongly recommended that you read “Stages of installation on the network” on page 9. Step of installing the E-42B on the network is to configure your network environment. You must configure network servers to provide users with access to the E-42B as a network printer.
YSTEM EQUIREMENTS UNIX networks • When you configure a UNIX workstation with the lpr protocol and connect to the E-42B over a TCP/IP network, you can print directly to the E-42B. • Setting up UNIX workstations requires an administrator with root privileges. After the initial configuration, UNIX users submit print jobs to a named printer.
YSTEM EQUIREMENTS Physical connection to the network Before you install the E-42B on the network, it is strongly recommended that you read “Stages of installation on the network” on page 9. Step of installing the E-42B on the network is to physically connect the E-42B to the network. Use the network port on the E-42B.
YSTEM EQUIREMENTS Prepare to set up the E-42B To prepare for printing at your site, you must do some initial E-42B configuration (or “Setup”) to specify the network environment and the types of printing you do. Before you perform Setup, decide the levels of access to implement, such as passwords and other security features that the E-42B offers.
YSTEM EQUIREMENTS Requirements for computers and mobile devices To install the E-42B user software either from the DVD or downloaded from the Internet, the client computer or mobile device must meet the minimum system requirements. The following table lists the requirements. Minimum requirements for Windows Mac OS...
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YSTEM EQUIREMENTS Minimum requirements for Windows Mac OS WebTools Java-enabled Web browser: • Mac OS: Safari 5 and 6, Firefox 10 and 11 • Windows: Internet Explorer 6, 7, 8, and 9, Firefox 10 and 11 Frequent Java updates may affect Configure. Because support cannot be guaranteed for all versions, use the version specified for best results.
YSTEM EQUIREMENTS Minimum requirements for Mobile device Direct Mobile Printing Direct Mobile Printing is supported on mobile devices with iOS 4.2 or later and print functionality: • iPad (1st generation or later) • iPhone (4, 4S, 5) • iPod touch (3rd generation or later) WebTools The E-42B supports Internet or intranet access with WebTools from Windows and Mac OS computers.
ETTING UP FROM THE OPIER ONTROL ANEL ETTING UP FROM THE OPIER ONTROL ANEL After you start the E-42B the first time, or install system software, you must set up the E-42B. If you do not, the default settings are used. Make sure that settings are appropriate for your printing environment.
ETTING UP FROM THE OPIER ONTROL ANEL Menu tabs In addition to performing Setup, the copier control panel allows you to view status information about jobs printed to the E-42B, print system pages, and set up printing. The menu provides many of the same options available from Command WorkStation. For information about the job management features, see Utilities.
ETTING UP FROM THE OPIER ONTROL ANEL On each of these lists, you can scroll up and down one line at a time, or advance to the top or bottom of the list. Select a job, and choose the appropriate button to Print, Print and Hold, Delete, or display the job properties.
ETTING UP FROM THE OPIER ONTROL ANEL Fiery tab The Fiery tab contains most of the administrative features, especially entering settings for Setup options. Fiery Info Displays information about the current configuration of the E-42B. Printable Info Print these system pages from the E-42B: Confirms that the E-42B is properly connected to the PS Test Page/PCL Test Page: copier/printer, and provides color and grayscale samples to troubleshoot problems with the...
ETTING UP FROM THE OPIER ONTROL ANEL Restart Fiery Shuts down all E-42B activity in the correct manner and then restarts. The following options are available from the submenu that appears: Resets the server software but does not reboot the entire system. Restart Fiery Service: Network access to the E-42B is temporarily interrupted and all currently processing jobs are aborted and may be lost.
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ETTING UP FROM THE OPIER ONTROL ANEL IPv4 Address Type Automatic, Manual Choose whether to allow the E-42B to obtain its Ethernet IP address automatically, by searching the network. IP Address 127.0.0.1 If you chose Manual for IPv4 Address Type, enter the E-42B IP address for Ethernet. Unlike an IP address set automatically, this address remains the same if you restart the E-42B.
ETTING UP FROM THE OPIER ONTROL ANEL General Setup General Setup lets you specify system information that pertains to the E-42B and users. The submenus and options appear in sequence. Default values, where applicable, are underlined. Words shown in italics indicate that a product- or site-specific value is displayed. Server Setup Basic Server Name...
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ETTING UP FROM THE OPIER ONTROL ANEL Publish Print Queue Jobs that are printed (or downloaded) to the Print queue are spooled to the E-42B hard disk and printed on a first-in, first-out basis. Publish Hold Queue Jobs that are printed (or downloaded) to the Hold queue can be printed only by copying or moving the jobs to the Print queue (for example, with Command WorkStation).
ETTING UP FROM THE OPIER ONTROL ANEL Contact Info Specify the contact information for people who provide support for the E-42B and copier/printer. Jobs Setup PostScript PostScript Setup menus allow you to set printing defaults for jobs sent to the E-42B. When a user prints a job from the printer driver, the user can make a specific setting for most print options on a job-by-job basis, and this setting is applied to the job.
ETTING UP FROM THE OPIER ONTROL ANEL Mismatch Action Suspend, Cancel If you enabled Mismatch Action, choose the action for mismatched jobs. While a job is suspended, other jobs continue to process and print. Engine Job Handling Bypass Tray Priority Panel Setting, Driver/Command Specify how the bypass tray handles jobs.
ETTING UP FROM THE OPIER ONTROL ANEL To print files automatically when a USB flash drive is connected to the E-42B, select Auto Print All. For more information about USB printing, see page Network Setup When you perform Network Setup, you configure the E-42B to receive jobs over the network systems that are used at your site, including setting network addresses and names to be used by computers, servers, and the E-42B when they communicate with each other.
ETTING UP FROM THE OPIER ONTROL ANEL IPv4 Address Choose this option if a TCP/IP network is connected to the E-42B over Ethernet cabling. Use DHCP Choose whether to allow the E-42B to obtain its Ethernet IP address and subnet mask automatically by searching the network, using DHCP.
ETTING UP FROM THE OPIER ONTROL ANEL Windows (WINS) Setup For setting up the WINS service, characters allowed in the text fields are uppercase letters, numerals, space, and the following characters: - _ . ~ ! @ # $ % ^ & ( ) { } \ ' , Use WINS This option enables Server Message Block (SMB), the file and printer sharing protocol built into Windows, which allows the E-42B to be listed on the network so that Windows...
ETTING UP FROM THE OPIER ONTROL ANEL The E-42B searches the network for AppleTalk zones in your network segment. Choose the AppleTalk zone in which you want the E-42B to appear. If your segment has only one zone, the E-42B is assigned to that zone automatically. The message “No AppleTalk zone found”...
ETTING UP FROM THE OPIER ONTROL ANEL Printing Protocol LPD, IPP, Port 9100 Choose the protocol that the E-42B uses when using the Bonjour service. The list displays only the protocols that you enable. Default Queue Jobs sent over Bonjour are sent to the default print connection for the selected protocol. For example, if you choose LPD, jobs are sent to the connection that you chose for LPD jobs (see “Default LPD Queue”...
ETTING UP FROM THE OPIER ONTROL ANEL Default Queue Print Queue, Hold Queue, virtual printers Choose the default connection for printing jobs from E-mail Printing, if it is not set by the user. FTP Printing Enable FTP Printing Choose whether to enable FTP printing on the E-42B. FTP printing is supported for Windows, Mac OS, UNIX, Linux, and other operating systems supporting the FTP protocol.
ETTING UP FROM THE OPIER ONTROL ANEL Delete Scan File 1 day after scan, Manual, 1 week after scan Choose how often to remove scanned data sent to a mailbox on the E-42B hard disk. If you select Manual, the scan data remains on the hard disk until it is specifically deleted, or until you clear all scan jobs.
ETTING UP FROM THE OPIER ONTROL ANEL 802.1x Authentication Setup The E-42B can seek authentication from an 802.1x authentication server (such as a RADIUS server), often through an intermediate access point (an authenticator). The E-42B seeks this authentication at startup time, or when the Ethernet cable is disconnected and reconnected. If the E-42B is successfully authenticated, it is allowed access to the network.
Windows IPP Printing over Windows 4500 IPsec 5353 Multicast DNS 6310 Direct Mobile Printing EFI Ports Command WorkStation and the (Ports 8021-8022 and 9906) printer driver Two-Way Communication option 9100-9103 Port 9100 printing over Windows Server 2003/Server 20 08/Server 2008 R2/Server 2012...
ETTING UP FROM THE OPIER ONTROL ANEL IPSec (Internet Protocol Security) Setup If client computers support IPSec, enable the E-42B to accept encrypted communications from users. Enable IPSec Choose whether to enable IPSec on the E-42B. Unsecure communication Choose whether to allow unsecure communication. Preshared key If you previously defined a preshared key, type it in the field.
ETTING UP FROM A LIENT OMPUTER ETTING UP FROM A LIENT OMPUTER After you start the E-42B for the first time, or install system software, you must set up the E-42B. If you do not, default settings are used. Make sure that settings are appropriate for your printing environment.
ETTING UP FROM A LIENT OMPUTER 3 Do one of the following: • In the Server menu, click Configure. • In Device Center, on the General or Users tabs, click Configure. 4 If the Fiery Setup dialog box displays, click Configure. If you have not completed initial setup, you may want to click Fiery Setup Wizard instead.
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ETTING UP FROM A LIENT OMPUTER O ACCESS IERY ETUP WIZARD FROM OOLS 1 Open an Internet browser and type the IP address of the E-42B. 2 In WebTools, on the Home tab, next to “Fiery controller initial setup is not complete” click “Click here to continue.”...
ETUP PTION EFERENCE ETUP PTION EFERENCE The following tables describe print options (in alphabetical order) and their default values. If necessary, you can determine your current settings by printing the Configuration page (see page 55). For information about options not listed, see Configure Help. For more information about print options, see Printing.
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ETUP PTION EFERENCE Option Settings Description (default is underlined) Default Paper Sizes US, Metric (default is US Print on US paper sizes (for example, Letter, Legal, in the United States, 17), or Metric paper sizes (for example, A4 or A3) by Metric elsewhere) default.
ETUP PTION EFERENCE PCL options • To access PCL options, choose Configure > PDL > PCL. Option Settings Description (default is underlined) Append CR to LF Yes, No Specify whether to append a carriage return to each line feed. Default Orientation Portrait, Landscape This PCL option determines whether the text or image is oriented along the short edge of the paper (Portrait) or along the...
ETUP PTION EFERENCE Rip While Receive • To access Enable RIP While Receive, choose Configure > Server > Jobs > Enable RIP While Receive. Option Settings Description (default is underlined) Enable RIP While Receive On, Off When RIP While Receive is enabled, a print job begins processing and spooling as soon as the E-42B is Idle.
OOLS OOLS WebTools allows you to manage the E-42B remotely from the Internet or your company’s intranet. Once enabled, you can access WebTools from a network computer. Make sure that the Network Setup options are correct for your environment. For more information about WebTools, see Utilities and Configure Help. O ENABLE OOLS 1 Enable TCP/IP networking from one of the following locations:...
ACK UP AND ESTORE ETTINGS ACK UP AND ESTORE ETTINGS You can back up and restore selected settings or the entire E-42B configuration. Backup/Restore Use the Backup/Restore feature when the E-42B is operating normally and you want to apply groups of saved configuration settings to the E-42B. For more information, see page Fiery System Restore Use Fiery System Restore to recover from a system crash or hard disk failure.
ACK UP AND ESTORE ETTINGS O BACK UP FROM ACKUP ESTORE 1 In Configure, click Server > Backup/Restore and then click the Backup button. 2 In the Backup dialog box, select settings and click Next. 3 Enter a file name, select a location, and click Next. 4 Click Finish.
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ACK UP AND ESTORE ETTINGS E-42B O BACK UP THE 1 Select “Back up hard disk drive(s).” 2 Configure the backup image settings. • Select a backup destination from one of the following types of media: USB flash drive, external hard disk drive, local hard disk drive, or network share. •...
DMINISTRATION DMINISTRATION The E-42B includes many features to help you manage printing, performance, and security. Install and configure printer drivers Before you can print from a client computer to the E-42B, you must first install a printer driver on each client computer and then configure them to include E-42B and copier/printer installed options.
DMINISTRATION Printing the Configuration page The Configuration page lists the settings in effect for the current Setup. After you perform Setup, print a Configuration page to confirm your settings. Post the current Configuration page near the E-42B for quick reference. Users need the information on this page, such as the current printer default settings.
DMINISTRATION E-42B O SHUT DOWN REBOOT OR RESTART THE 1 At the copier control panel, press the Home button. 2 Make sure that the E-42B is not receiving, processing, or printing any files. If the system has just finished processing, wait at least five seconds after the system reaches Idle before you proceed.
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DMINISTRATION O SCHEDULE YSTEM PDATES 1 Do one of the following: • From Configure, click Server > System Update and select Enable System Updates (see “About Configure” on page 43). • From the Fiery Advanced Controller Interface (FACI), click Start > All Programs > Fiery > System Updates.
DMINISTRATION Remote Desktop Remote Desktop is a Microsoft application that allows users on remote computers to manage and control the Windows desktop features of the E-42B. You can enable Remote Desktop to access the Check Now feature (page 56) of System Updates if you do not have a Fiery Advanced Controller Interface.
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DMINISTRATION E-42B O CLEAR JOBS ON THE • In Command WorkStation, choose Clear Server from the Server menu. For more information, see Command WorkStation Help. Back up your original data on your own media at the same time you store and save data on the E-42B hard disk.
DMINISTRATION Printing from a USB flash drive Users can save PS, EPS, TIFF, and PDF files to a USB flash drive and print those files on the E-42B. To print files automatically when you connect the USB flash drive to the E-42B, save the files to specific folders or to the root level on the USB flash drive.
DMINISTRATION Email address books You can manage email/Internet Fax addresses by sending email messages in a particular format to the E-42B, and perform tasks such as overwriting the address book, adding new addresses, removing addresses, and retrieving current addresses on the E-42B. Users can use the address books when they send attachment files to the E-42B.
DMINISTRATION To add or remove more than one address at a time, list the addresses on separate lines in the message field of the email. Restoring address books To restore address books for yourself or for users, use an email client to restore them from the E-42B.
DMINISTRATION Administrator commands for managing address books You can use an email client to manage the address books that are stored on the E-42B. Task Administrator Administrator E-mail response E-mail response subject field message field subject field message field To retrieve #GetAddressBook Address Book name of List of addresses in the...
DMINISTRATION Mobile device printing Direct Mobile Printing allows direct wireless printing to the E-42B from supported mobile devices. Supported mobile devices must be connected to the same wireless-network subnet as the E-42B to print using Direct Mobile Printing. E-42B Setup for Direct Mobile Printing Before using Direct Mobile Printing, configure the following settings in Configure: •...
• The PrintMe feature on the E-42B requires a subscription to the PrintMe cloud service. • For information or support related to the PrintMe cloud service, contact Electronics for Imaging at printmesupport@efi.com. • PrintMe availability may vary, depending on the country or region.
DMINISTRATION VDP Search Path The E-42B can search multiple locations both on network computers and on the E-42B for VDP (Variable Data Printing) resources (for example, Postscript images and fonts). With Configure, you can specify a location to search by setting a “file search path” (sometimes also called a “common global search path”).
DMINISTRATION Mapping a drive to the E-42B To map drives to the E-42B, you must access Windows through either the Fiery Advanced Controller Interface or Remote Desktop. E-42B O MAP A DRIVE TO A LETTER RECOGNIZED BY THE 1 From a Windows Explorer window, choose Tools > Map Network Drive. One method of accessing an Explorer window is to choose Start >...
DMINISTRATION Maintaining optimal E-42B performance The E-42B does not require maintenance. In addition to servicing and maintaining the copier/printer and replenishing consumables, you can improve the overall performance of your system by regularly monitoring the performance of the E-42B. • Make the best use of your network connections. Publish only connections that will be used.
ROUBLESHOOTING ROUBLESHOOTING Startup diagnostics are described in the documentation for service technicians. Contact your authorized service/support center if you see startup error messages on Command WorkStation or if the E-42B does not reach the Idle state. Job error reports If errors occur when the E-42B is processing or printing jobs, you can submit a job error report to Technical Support.
ROUBLESHOOTING Runtime error messages For error messages related to canceling jobs and printing, including the Disk Full message and alerts to load media, see Command WorkStation Help. You can turn on PostScript error reporting as a print option from Mac OS applications. Printer not found Most failures to find a printer on the network are due to conflicting or missing name or address settings for the E-42B.
ROUBLESHOOTING For the appropriate name, see the following table. In this location For this item TCP/IP networks Setup Server Name option Administrator defines page 27 name Windows hosts file host name DNS name page 16 (TCP/IP host name) Windows setup for lpd host name DNS name page 16...
ROUBLESHOOTING Cannot connect to the E-42B with Command WorkStation If a problem occurs while you are connecting to the E-42B, an error message is displayed. The problem can occur when: • The E-42B is initially turned on. • The E-42B restarts. •...
NDEX NDEX Numerics contact information for supporting Print Server 31 1000BaseT 19 Convert Paper Sizes option 46 100BaseTX 19 copier control panel display 10BaseT 19 accessing Setup 24 802.1x Authentication option 40 Courier font, substitution with 46 Cover Page option 46 Adjust for Daylight Saving Changes option 29 administrator privileges 12 Default LPD Queue option 37...
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NDEX Enable Printed Queue option 31 Enable RIP While Receive option 49 improving server performance 68 Enable Scan option 38 Internet Printing Protocol, enabling 38 Enable TCP/IP for Ethernet option 34 Internet, accessing server with WebTools 22 Enable Web Services option 36 IP address enabling assigning automatically 28...
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NDEX PANTONE 26 queues Paper Size for System Pages option 48 publishing 30 paper size used by default 47 queues, clearing all 58 Paper Weight option 47 passwords Remote Desktop Administrator privileges 12 enabling 36 Operator privileges 13 remote desktop, enabling for system updates 58 setting 12 reprinting jobs 13 PDF files, font substitution in 46...
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NDEX system software, updating 57 system updates Web Services Setup 36 cautions 56 WebTools Check Now feature 56 Configure 22 enabling a proxy server 57 Docs 22 enabling Remote Desktop 58 Downloads 22 scheduling 57 enabling 36 Home 22 Windows printing 35 TCP/IP domain issues 16 Ethernet Setup 28...
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