Performance Series IP Camera Software Configuration Guide
Cannot upgrade firmware through the
network
Cannot install/log in to web client.
Water leaking into camera housing.
Power supply is unstable.
No alarms
80
•
Ensure that the objects to be illuminated
are within the camera's IR range.
•
If the IR-cut filter does not switch to Night
mode, the photosensitive chip at the front
of the camera may be malfunctioning.
•
If you cannot upgrade firmware over the
network, try using port 3800.
•
Ensure that your browser's security
settings allow ActiveX controls.
•
Ensure that DirectX 8.1 or higher is
installed on your PC.
•
Ensure that you have a valid network setup
and that you are using the correct login
user name and password.
•
Ensure that the front glass cap and rear
waterproof cap are tightly secured.
Loosening or removing the front and rear
caps will allow water to enter the housing.
•
The operating temperature range for the
supplied power adapter is approximately
32°F to 104°F (0°C to 40°C). Replace with
an industry-level power adapter if
operating the camera in temperatures
below 32°F (0°C).
•
Use of a UPS power supply is strongly
recommended.
After you enabled the events on the IPC
web client, you must click Refresh on the
NVR client.