Revisions Issue Date Revisions 07/2017 New document.
Cautions and Warnings CAUTION To ensure compliance with electrical safety standards, CSA Certified/UL Listed Class 2 power adapters are required. CAUTION To comply with EN50130-4 requirements, a UPS should be employed when powering on the camera from 24 V AC. CAUTION When installing the camera, cables must not be left bare.
6 | Performance Series IP Camera User Guide Note Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Canadian Compliance Statement This Class B digital apparatus complies with Canadian ICES-003.
Safety Instructions Before installing or operating the unit, read and follow all instructions. After installation, retain the safety and operating instructions for future reference. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions. INSTALLATION •...
Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at +44 (0) 1928 754 028 for assistance or to request a Return Merchandise Authorization (RMA) number.
List of Symbols The following table contains a list of symbols that may appear on the camera: Symbol Explanation The WEEE symbol. This symbol indicates that when the end-user wishes to discard this product, it must be sent to separate collection facilities for recovery and recycling. By separating this product from other household-type waste, the volume of waste sent to incinerators or landfills will be reduced, and thus natural resources will be conserved.
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| 13 About This Document This manual is intended for system installers, administrators, and users. It contains instructions for accessing, configuring, and operating Honeywell’s 2 MP and 4 MP Performance Series IP cameras. Overview of Contents This document contains the following chapters: •...
HED2PER3 TDN 1080p IR Ball Camera Quick Installation Guide 800-23281 HED4PER3 WDR 4 MP IR Ball Camera Quick Installation Guide 800-23345 Performance Series IP Cameras Certificate Installation Guide 800-23406 To access a PDF version of these documents, visit the Performance Series IP product page at http://www.honeywellvideo.com/products/video-systems/cameras/ip. www.honeywell.com/security...
There are two IP config tools available for your use: Honeywell ConfigTool and Honeywell IPC Tool. To use the Honeywell ConfigTool, refer to the steps below. To use the Honeywell IPC Tool, refer to the guide contained on the CD. Installing the ConfigTool IP Utility Before you can start using your camera, you must install the ConfigTool IP utility on your PC.
16 | Performance Series IP Camera User Guide Assigning a New IP Address to Your Device The current IP address of your device appears in the IP column of the ConfigTool main interface. If required, you can assign a new static IP address to the device.
Getting Started with the ConfigTool | 17 Upgrading the Device’s Firmware Before using the camera, make sure that the latest firmware is installed. You can upgrade a single device or multiple devices at the same time. To upgrade a single device: Select the device to upgrade from the list of devices in ConfigTool.
18 | Performance Series IP Camera User Guide Opening a Web Client You can configure individual camera settings using the web client (see Chapter 4, Configuring Camera Settings for more information). To open the web client from ConfigTool, select the device to open a web client for, and then click the Microsoft Internet Explorer icon in the Operate column.
Logging In and Viewing Live Video This chapter contains the following sections: • Logging In to the Camera via the Web Client, page 19 • Using the Live Interface, page 21 • Setting Up Live Video Streaming, page 24 • Logging Out, page 24 Logging In to the Camera via the Web Client Using the web client, you can monitor live video, play back recorded video, and configure...
20 | Performance Series IP Camera User Guide Figure 2-1 Login Window At the prompt, create a strong password at least 8 characters in length, consisting of both uppercase and lowercase letters, at least one number, and at least one special character.
Logging In and Viewing Live Video | 21 Using the Live Interface Figure 2-3 shows the layout of the web client’s Live interface. Figure 2-3 Live Interface Menu tabs Stream and protocol settings Live interface controls toolbar Live interface configuration toolbar 800-23288 - A - 07/2017...
22 | Performance Series IP Camera User Guide Configuring the Live Interface You can configure the Live interface using the toolbar located in the lower left corner of the screen (Figure 2-4). Figure 2-4 Live Interface Configuration Toolbar Table 2-1...
Logging In and Viewing Live Video | 23 Working in the Live Interface The toolbar in the upper right corner of the screen provides quick access to commonly used live monitoring controls (Figure 2-5). You can zoom in on a specific area, take a snapshot, or start recording live video.
24 | Performance Series IP Camera User Guide Setting Up Live Video Streaming In the upper left corner of the screen, immediately above the video window, you can set the stream type and protocol for live video streaming. Setting the Stream Type To set the stream type, in the Stream Type list, select Main Stream, Sub Stream 1, or Sub Stream 2.
Playing Back Recorded Video (H4W4PER2/HBW4PER2) This chapter contains the following sections: • Overview of the Playback Interface, page 25 • Playing Back Recorded Video, page 27 • Downloading Recorded Video, page 28 • Viewing Snapshots, page 29 Overview of the Playback Interface Figure 3-1 shows the layout of the web client’s Playback interface.
26 | Performance Series IP Camera User Guide Playback Controls The playback controls are located in the lower left corner of the screen, immediately below the video window. For instructions on how to play back video, see Playing Back Recorded Video on page 27.
Playing Back Recorded Video (H4W4PER2/HBW4PER2) | 27 Timeline The timeline is located below the playback and video clip controls. Figure 3-4 Timeline Area Table 3-3 Timeline Controls Record General Displays video saved during normally scheduled recording in the Type timeline. Event Displays video saved during a video or system event in the timeline.
28 | Performance Series IP Camera User Guide Play the file using one of the following methods: • In the file list, double-click the file that you want to play. • In the timeline, click a colored bar at the time that you want to start playing from (click to zoom in on the timeline), and then click the Play button.
Playing Back Recorded Video (H4W4PER2/HBW4PER2) | 29 Viewing Snapshots You can take snapshots of video during playback by clicking the Snapshot button . The snapshot is saved to the location specified in Setup > Camera > Video > Path > Playback Snapshot.
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Configuring Camera Settings This chapters contains the following sections: • Configuring Camera Properties, page 31 • Managing Profiles, page 34 • Configuring Zoom and Focus Settings, page 35 • Configuring Streaming Settings, page 36 • Configuring Snapshot Settings, page 37 •...
32 | Performance Series IP Camera User Guide Profile In the Profile box, select the camera profile that you want to configure settings for: Normal, Day, or Night. Picture In the Picture area, you can manually adjust the image brightness, contrast, saturation, sharpness, and gamma levels.
Configuring Camera Settings | 33 3DNR (3D noise reduction) is enabled by default. Drag the Grade slider left or right to decrease or increase the level of digital noise reduction applied to the image. To disable 3D noise reduction, set 3DNR to OFF. Click Save to apply the settings.
34 | Performance Series IP Camera User Guide IR Light In the IR Light area, you can set the infrared (IR) LED mode. Set Mode to Manual, Smart IR, or OFF. Manual IR brightness is set by the user. Smart IR IR settings are adjusted automatically to prevent overexposure or underexposure.
Configuring Camera Settings | 35 Configuring Zoom and Focus Settings Note This section only applies to H4W4PER2 and HBW4PER2. You can configure zoom and focus on the Setup > Camera > Conditions > Zoom and Focus page. To adjust the zoom magnification, drag the slider right or left. Click the + and - signs to make fine adjustments.
36 | Performance Series IP Camera User Guide Configuring Streaming Settings You can configure video streaming properties on the Setup > Camera > Video > Video page. The page is divided into two sections: Main Stream and Sub Stream. In the Sub Stream section, two sub streams are configurable: Sub Stream 1 and Sub Stream 2.
Configuring Camera Settings | 37 Bit Rate In the Bit Rate Type box, select CBR or VBR. Constant bit rate. The bit rate remains constant (recommended for low-bandwidth environments). Required if MJPEG compression is used. Variable bit rate. The bit rate changes according to the complexity of the scene. Select a Quality level between 1 (lowest quality) and 6 (highest quality).
38 | Performance Series IP Camera User Guide Quality Set the Quality to a value between 1 (lowest) and 6 (highest). Interval Select a snapshot frequency between 1 snapshot per second (1S) and 7 snapshots per second (7S), or click Customized to define a custom interval between 1 and 50,000 seconds.
Configuring Camera Settings | 39 To resize a mask, drag one of the corner handles. To draw a new mask, drag your mouse anywhere in the preview window. Click Save to apply the settings. Configuring the Channel Title To display the channel title, click Enable, and then click Save.
40 | Performance Series IP Camera User Guide Configuring Customized Text Overlays To display the text overly, click Enable, enter the desired text in the Input Text field, and then click Save. By default, the text overlay appears in the lower right corner of the video image.
42 | Performance Series IP Camera User Guide Configuring TCP/IP You can configure TCP/IP settings, including IPv4/IPv6 and ARP/Ping settings, on the Setup > Network > TCP/IP > TCP/IP page. IPv4 Address Configuration By default, the camera uses IPv4 and obtains IP settings automatically via DHCP.
Configuring Network Settings | 43 Open the Command Prompt window on your PC (in Windows 7, click Start > All Programs > Accessories > Command Prompt) and type the appropriate commands for your operating system: Reboot the camera. If the setup was successful, the Command Prompt window will display “Reply from"...
44 | Performance Series IP Camera User Guide To connect to the camera remotely using the HonView Touch app: Select the Enable check box. Download and install the HonView Touch app on your mobile device. The app is available from Apple’s App Store and from Google Play.
Configuring Network Settings | 45 Configuring Network Connections You can configure network connections and port settings on the Setup > Network > Connection > Connection page. By default, the maximum number of simultaneous connections the camera will support is set to 10.
IP address changes the DDNS address always remains the same. To access your camera using a DDNS service: Register an account with a supported DDNS service, such as DynDNS or Honeywell’s free DDNS service (www.hennvr-ddns.com). Select the Server Type check box.
DDNS server. Note If you selected Honeywell DDNS as your DDNS service, the domain name is set to the camera’s MAC address by default and no user name or password are required. Set Mode to Auto or Manual. If you configure the domain name manually, click Test to verify that the domain name is registered.
48 | Performance Series IP Camera User Guide Editing IP/Mac Addresses To edit an IP/MAC address: In the Trusted Sites list, click the Modify icon of the address that you want to edit. In the Modify IP/MAC window, edit the address as needed, and then click Save.
Configuring Network Settings | 49 Configuring Email Settings You can configure email notification settings on the Setup > Network > SMTP page. To set up email notifications: In the SMTP Server and Port fields, enter the SMTP server and port information. In the Username and Password fields, enter the sender’s email user name and password.
50 | Performance Series IP Camera User Guide Configuring UPnP Port Mapping You can configure Universal Plug and Play (UPnP) settings on the Setup > Network > UPnP page. The UPnP protocol is used to detect network devices with clients running Windows.
Configuring Network Settings | 51 Configuring Bonjour You can configure Bonjour settings on the Setup > Network > Bonjour page. Bonjour is a zero configuration networking application that allows you to create a network in which devices can discover each other without requiring any user configuration. When this function is enabled, you can discover the camera on a Mac OS computer by opening Safari and going to Display All Bookmarks >...
52 | Performance Series IP Camera User Guide Configuring 802.1X Settings You can configure 802.1X settings on the Setup > Network > 802.1x page. 802.1X is a port-based network access control protocol for preventing unauthorized devices from accessing the LAN. You can set up user name and password credentials for the camera so that it is not blocked by the network switch.
Working with Certificates You can configure certificate settings on the Setup > Network > Certificate page. To install a Honeywell-signed root certificate: Click Export, navigate to the directory where you want to save the certificate (ca.crt) on your PC, and then click Save.
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Configuring Recording Settings This chapter contains the following sections: • Configuring Recording Schedules, page 55 • Configuring Storage Settings, page 56 • Configuring Recording Settings, page 59 Configuring Recording Schedules You can set up both regular and holiday schedules for recording video and saving snapshots on the Setup >...
56 | Performance Series IP Camera User Guide On the Record Schedule tab, click the Setup buttons to configure weekend, weekday, and holiday settings, for general video recording as well as motion detection and alarm recording. You can configure up to 6 different recording periods per day. Click Save to apply the settings.
Configuring Recording Settings | 57 Configuring Storage Paths On the Path tab, you can specify where you want recorded video and snapshots—whether scheduled or triggered by a motion detection or alarm event—to be saved: to a local SD card, to an FTP server, or to an NAS disk. Select which recorded events you want to save and where you want to save them, then click Save to apply the settings.
58 | Performance Series IP Camera User Guide Configuring an FTP Server for Storage On the FTP tab, you can enable FTP storage and configure storage settings. To enable FTP storage: Select the Enable check box. In the Server Address and Port fields, enter the address and port number of the FTP server.
Configuring Recording Settings | 59 Configuring Recording Settings You can configure recording settings on the Setup > Storage > Record Control page. By default, recorded video files are 8 minutes long. To change this setting, enter a time between 1 and 120 minutes in the Pack Duration field. By default, the pre-event record time (the number of seconds the system stores in a buffer) is 5 seconds.
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Configuring Events and Alarms This chapter contains the following sections: • Configuring Motion Detection Events, page 61 • Configuring Camera Tampering Events, page 64 • Configuring Scene Change Events, page 65 • Configuring System Events, page 67 • Configuring Alarms, page 69 Configuring Motion Detection Events You can configure motion detection event settings on the Setup >...
62 | Performance Series IP Camera User Guide To enable motion detection: Select the Enable check box. Next to Working Period, click Setup. The Working Period window opens. Set the days and times when you want the alarm function to be active, then click Save.
Configuring Events and Alarms | 63 By default, the whole video window is configured as a motion detection area. To define a smaller area, drag your mouse over the area(s) that you want to deselect, or click Remove All, and then redraw the area(s) with your mouse. You can define up to 4 motion detection profiles (regions), each with different sensitivity and threshold settings.
64 | Performance Series IP Camera User Guide Configuring Camera Tampering Events You can configure camera tampering event settings on the Setup > Event > Video Detection > Video Tampering page. To enable camera tampering detection: Select the Enable Video Tampering and/or the Enable Defocus Detection check box(es).
Configuring Events and Alarms | 65 To take a snapshot when a tampering event is detected, select the Snapshot check box. Note For the snapshot to be attached to the email notification, the Attachment check box must be selected in Setup > Network > SMTP (Email). Configuring Email Settings on page 49.
66 | Performance Series IP Camera User Guide To enable scene change detection: Select the Enable check box. Next to Working Period, click Setup. The Working Period window opens. Set the days and times when you want the alarm function to be active, then click Save.
Configuring Events and Alarms | 67 Configuring System Events You can configure system event settings (for SD card and network errors and illegal login attempts) on the Setup > Event > Abnormality page. Configuring SD Card Event Settings There are three types of SD card events: •...
68 | Performance Series IP Camera User Guide To enable network event detection: On the Network tab, select the event type that you want to configure from the Event Type list (Disconnection or IP Conflict). Select the Enable check box.
Configuring Events and Alarms | 69 Configuring Alarms You can configure alarm settings on the Alarm page. Under Alarm Type, select the events that you want to generate an alarm for. If you want a confirmation dialog box to appear before an alarm is generated, under Operation, select the Prompt check box.
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Configuring System Settings This chapter contains the following sections: • Configuring General System Settings, page 71 • Configuring Date and Time Settings, page 72 • Configuring Account Settings, page 73 • Resetting the Camera, page 78 • Backing Up/Restoring a Configuration, page 78 •...
72 | Performance Series IP Camera User Guide Configuring Date and Time Settings You can configure the date and time settings on the Setup > System > General > Date & Time page. Changing the Date and Time Format You can change the format of the date and time that appear in the text overlay on the video.
Configuring System Settings | 73 Select the Synchronize with NTP check box. If you want, you can change the NTP Server from the default (time-a.nist.gov). In Update Period field, enter the interval at which you want the camera’s date and time to synchronize with the NTP server.
74 | Performance Series IP Camera User Guide Creating a Group You can create a new custom group and assign permissions to it. To create a group: On the Group tab, click Add Group to open the Add Group window.
Configuring System Settings | 75 Modifying a Group You can modify the permissions of the administrator group, user group, and any custom groups that you have created. To modify a group: On the Group tab, select the group that you want to modify (your selection will be highlighted yellow), and then click the Modify icon to open the Modify Group window.
76 | Performance Series IP Camera User Guide Managing Users You can create, modify, or delete a user account. Creating a User Account You can create a new user account and assign permissions to it. To create a user account: On the User Name tab, click Add User to open the Add User window.
Configuring System Settings | 77 Modifying a User Account You can modify the user name, password, and permissions of a user account. To modify a user account: On the User Name tab, select the user account that you want to modify (your selection will be highlighted yellow), and then click the Modify icon to open the Modify User window.
78 | Performance Series IP Camera User Guide Resetting the Camera You can reset the camera to its factory default settings on the Setup > System > Default page. Note Some configuration information, including the IP address, will be lost when the camera reverts to its factory default settings.
Configuring System Settings | 79 Configuring Maintenance Settings Two automatic maintenance functions are available on the Setup > System > Auto Maintain page. You can set up the camera to reboot daily or weekly and delete old files automatically. To enable the auto reboot function, select the Auto Reboot check box, and then specify the reboot schedule (for example, every Tuesday at 2 a.m.).
80 | Performance Series IP Camera User Guide Managing Logs You can view, back up, and delete log files on the Setup > Information > Log page. Viewing Logs There are seven log types: System, Setting, Data, Event, Record, Account, and Clear Log.
Configuring System Settings | 81 Backing Up Logs To back up a log: Click Backup. The Save As window opens. By default, the backup file is named LogBackup[YYYY-MM-DD].txt. Rename the file if you want, locate the directory where you want to save the file, and then click Save. Deleting Logs To delete all logs: Click Clear.
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