Create A Custom Auto Attendant Configuration - Avaya one-X Quick Edition System Administration Manual

Chapter 2: Configuring the System
6. To change the prompt that is played when the selected configuration is invoked:
Select Prompt on the AA Details menu, or press the indicated dialpad key, and then
perform one of the following actions:
7. To assign or remove an association with a PSTN gateway:
Select Gateway on the AA Details menu, or press the indicated dialpad key.
The Select AA Gateways menu displays the extension number of all PSTN gateways
connected to the one-X Quick Edition network. If a PSTN gateway is associated with
the selected Auto Attendant configuration, its extension number is displayed with a
check symbol. Extension numbers displayed with an X symbol are not associated with
the selected Auto Attendant configuration.
Select the Line/Feature ( ) button beside the extension number of the PSTN gateway
that you want to associate with the Auto Attendant configuration, or press the
corresponding key on the dialpad.
Note:
If the PSTN gateway that you selected was associated with a different Auto
Note:
Attendant configuration, that association is removed automatically.

Create a Custom Auto Attendant Configuration

Create a custom Auto Attendant configuration using the web-based interface or a telephone.
To create a custom Auto Attendant configuration using a web browser
1. Log in to the System Options web page.
2. On the System Options menu, click Corporate Directory.
3. Click Add Entry.
4. Select Auto Attendant from the Entry Type drop-down list.
5. In the Extension field, type the extension number that will be used to invoke the Auto
Attendant configuration. The number must be in the system extension range.
6. In the Name field, type a name for the configuration.
7. In the Prompt list, select the greeting to play when the Auto Attendant configuration is
invoked.
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Avaya one-X Quick Edition Release 3.1.0 System Administration Guide
To select the default greeting, select Default on the Select AA Prompt menu, or
press the indicated dialpad key.
If you recorded a custom greeting or intend to record a custom greeting (see
record a custom greeting on page
the appropriate greeting.
44), press the indicated dialpad key to select
To
May 2007