Envelopes Stoppages And Jams; How To Clear Jammed Mail In The Print Base - Neopost IS-6000 User Manual

11.1 Envelopes Stoppages and
Jams
Print Base Stoppages
Problem: Envelopes are stopped in the transport mechanism of the Base.
Possible cause
• Mailpiece is too thick.
• Mail size is incorrect.
• Envelopes are not properly stacked
on the feed platform.

How to Clear Jammed Mail in the Print Base

To clear stalled mail in the Base:
1. Pull the release handle on the lower assembly of the print Base.
Action
1. Clear the Base as indicated below.
2. Correct the cause indicated in the left
column:
- Mail sizes: see
tions on page 337.
- Envelope stacking: see
Feeder on page 107.
Mail Specifica-
Using the
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