Envelopes Stoppages And Jams; How To Clear Jammed Mail In The Print Base - Neopost IS-6000 User Manual

Envelopes Stoppages and Jams

11.1 Envelopes Stoppages and Jams

Print Base Stoppages
Problem: Envelopes are stopped in the transport mechanism of the Base.
Possible cause
Mailpiece is too thick.
•
Mail size is incorrect.
•
Envelopes
•
stacked on the feed platform.

How to Clear Jammed Mail in the Print Base

How to Clear
Jammed Mail in
the Print Base
are not properly
To clear jammed mail in the Base:
1
Pull the release handle
on the lower assembly of
the print Base.
2
Using your other hand,
remove the jammed en-
velopes.
If the jammed envelopes
can not be removed,
perform the following:
3
Hold the handle opened
and push on the inside
lever to unlock the base
drawer.
4
Pull the Base drawer
towards you.
Action
1 Clear the Base as indicated below.
2 Correct the cause indicated in the
left column:
Mail sizes: see

cations
p.299 .
Envelope stacking: see

the Feeder
p.91 .
Mail Specifi-
Using
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