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Troubleshooting
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After a few seconds, Logic Analyzer automatically starts with the option selected in the Windows
Boot Manager. Select the Keysight Recovery system option in the Windows Boot Manager screen
using the arrow keys and then press Enter.
The recovery process starts preparing the system for recovery and displays the following screen
with options to choose. You can enter:
• 1 to run Check Disk on the Logic Analyzer's hard disk drive. If the recovery process encounters
any problems while running Check Disk, it reports these problems else it returns to the
Keysight Recovery system prompt on completion of Check Disk.
• 2 to restore your Logic Analyzer software back to its original state in which it was shipped.
• 3 to view a document that provides information on the recovery process.
• 4 to repair the Logic Analysis system hard disk drive.
• 5 to exit the recovery process and restart the Logic Analyzer in the normal mode.
Select the second option in the above screen by entering 2 in the text box and clicking OK.
A warning message is displayed stating that the recovery process overwrites the data on C: drive.
If you want to save your data to a CD or to another machine before you proceed further, then exit
the recovery process and save your data. Else, click OK to proceed with the recovery process.
Keysight 16860 Series Portable Logic Analyzers Service Guide