To Restore The System Software - Keysight Technologies 16861A Service Manual

To restore the system software

Restoring your system software might be necessary for the following reasons:
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The 16860 series of Logic Analyzers have the Windows 7 operating system installed. These systems
also have the Keysight Logic and Protocol Analyzer software version 6.30 or later preinstalled.
If you need to restore the logic analysis system software, you run the recovery process on the hard
drive of the system. This recovery process uses the hidden partition on the hard drive to restore the
hard disk drive back to its original state in which it was shipped. When you run this process, the
recovered hard disk drive contains:
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NOTE
CAUTION
To run the recovery process
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Keysight 16860 Series Portable Logic Analyzers Service Guide
Hard drive failure.
Virus in the system or unstable system.
Intentional disk clean - for example if you are passing the system to another team or returning it
to a rental company and you do not want any data left on it.
the Windows 7 operating system
the version of the Logic Analyzer software which was installed when the system was originally
shipped and not the latest or upgraded version of the software that might be available at the time
of system recovery.
the license files of any licensed optional products that you had purchased with the Logic Analyzer
and that were installed when the system was originally shipped.
When you run the recovery process, the software licensing Host ID of your logic analyzer
may change. If this happens, the restored license files will not work with the new host ID
and you will need rehosted license files. To get these files, you can contact your nearest
Keysight sales/service office. To locate a sales or service office, go to
www.keysight.com/find/contactus
Running the recovery process reformats your logic analyzer's hard disk drive to the state
in which it was originally shipped to you. All user data files and programs are overwritten
when the recovery process runs. Therefore, save your data to a CD or to another machine
before you start recovering the system software.
Shut down and then restart your Logic Analyzer.
While booting up, the Logic Analyzer displays the Windows Boot Manager screen. This screen
provides you the following options:
• Microsoft Windows 7 - This is the default selected option. This option starts the Logic Analyzer
with the Windows 7 operating system. This is the normal startup of the system.
• Keysight Recovery system - You should select this option when you want to restore/repair your
Logic Analyzer software by running the Keysight recovery process.
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Troubleshooting 5
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